You can change your company name at any time on the Site Management page in your 2Checkout account. After changing please be sure to click on the “Save Changes” button at the bottom of this screen. Our Underwriting Department will be happy to change your website URL (domain name) on your 2CO Account. Please send [...]
Credit card providers require different documentation for each individual chargeback reason. Since the documentation changes for each reason, it is best to contact the Dispute Department directly about each individual chargeback. We have listed below a few of the documents that we accept for challenging a chargeback. Signed Contracts Signed Terms of Service Detailed Description [...]
This information serves as general knowledge only. Please contact our Disputes Department directly for additional, detailed information. 2Checkout receives notification from the credit card provider that an account holder has initiated a dispute. The type of payment method or the location of the card issuer that was used to make the purchase will determine the [...]
First, an order is placed and the customer is billed. Then, the account holder calls their bank/credit card provider to dispute the charge(s). When the dispute is issued the bank/credit card provider takes the funds back from 2Checkout.com and returns those funds to the account holder. The bank/credit card provider notifies 2Checkout.com of the disputed [...]
The 2Checkout purchase routines are available in 15 languages. In addition to English, we offer both of our purchase routines in Traditional Chinese, Danish, Dutch, French, German, Greek, Italian, Japanese, Norwegian, Portuguese, Slovenian, European Spanish, Latin Spanish, and Swedish. The language defaults to English if this parameter is absent, but “en” may be used for [...]
What Is A Recurring Product? A recurring product will form a sale that will automatically bill your customer at a specified interval. These types of products are typically used for such items as web hosting, membership services or “Item of the Month” type products. Recurring products can either be created in your 2Checkout account and [...]
2Checkout account holders have a wide variety of choices in how payments should be released. The payment types, fees and availability can often be confusing. If you are unsure of the payment options available to your country, please visit the payment country list. Release of payments also depends on the status of your 2Checkout account, [...]
Posted in 2Checkout Blog, Fees, International Issues, Payment Options
Tagged currency, international, payments, release, vendors, wire
To create a new product in our system, you’ll need to first add the item to our database. The steps below should be followed in the order they are given to ensure problem-free results. 1. Login to your account using the sellers area at the following URL: https://www.2checkout.com/va/ 2. Click on the Products tab. 3. [...]
Uploading company logos is very quick and simple with our sellers area. To do this, please login to the sellers area at the following URL: https://www.2checkout.com/va/ Once you have logged in, please click on the Account tab, and then the Site Management sub-tab. On the right side of the page you will see the Your [...]
Images can be attached to products in the 2Checkout system once they have been uploaded. Images that are attached to products will not appear on the purchase pages but they will be available to potential affiliates and will appear on your account’s built-in 2Checkout Order Page. To attach an image to a product you will [...]
