I’m pleased to announce that this year’s 2Checkout Employee of the Year is Mike Robinson. Some of you will know Mike from his work in Customer Care. His knowledge, dedication, and general helpfulness has been an asset to the company for the past five years. Along with some very nice prizes, the Employee of the [...]
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This is it. We have reached the end of the tunnel and find ourselves at the last step in becoming PCI compliant. So let’s take a look at what we need to meet the final PCI DSS standard… Requirement 12: Maintain a policy that addresses information security This part of the standard lists more policies [...]
Get Elastic has an article about how consumers use Social Media. This prompted me to think about how businesses and customers communicate with each other. The article and the study it cites brings some insightful statistics showing how important your customer’s experience in communicating with you really is. “74% choose companies/brands based on others’ customer-care [...]
This week, we move on from creating our secure network and start to develop a system to monitor the network, alert us if there is any suspicious activity, and regularly test our security procedures. We have moved on to two parts of PCI compliance that need to continue through the life of our company. These [...]
One of our partners will be performing routine maintenance this evening for 15 to 20 minutes beginning at 7:00 P.M. EST US, December 10, 2009. During this time, currency transactions may be impacted, however sales will not be affected. Our partner hopes to have this maintenance completed as quickly as possible to ensure there isn’t [...]
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We have received news that 2Checkout has made the list of semi-finalists in Tech Columbus’ annual Innovation Awards held on Feb 4, 2010. We are very pleased to be among this year’s semi-finalists in the Outstanding Service (more than 50 employees) category. This award recognizes local individuals, companies, and technology teams who have made strides [...]
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Over the past four weeks we have been taking a look at becoming PCI compliant. We have set up our network, we are encrypting customer’s data, Our anti-virus program is installed and updated, and we are taking steps to make sure our network and software is secure. I feel good about this, and I think [...]
Last week we looked at Anti-Virus(AV) software. This provides us with a reasonable level of protection so that we can protect our customers’ information. However, new threats are always being released and we need to make sure we keep updated on the latest virus or new security threat. We also need to have a place [...]
This Thursday, in the US, we celebrate Thanksgiving Day. Most cultures have a day where we give thanks for our good fortune and acknowledge the many people who make our lives better. It is a day of reflection and gratitude, sharing and feasting, a day filled with fond memories and good friends. I want to [...]
We are at the half-way mark in becoming PCI Compliant. We took a little break for Fraud Awareness Week and now we are ready to “Maintain a Vulnerability Management System”. Our previous efforts have been focused on Building and Maintaining a Secure Network and Protecting Cardholder Data. We now have a firewall, clear policies regarding [...]
