Card Fees

Card Activation
Price: $9.95
Unit: Per card
How Applied: One time – when card is first loaded

Card Activation – Outside US – Listed Countries
Price: $24.95
Unit: Per card
How Applied: One time – when card is first loaded
Albania, Angola, Belarus, Bosnia Herzegovina, CôteD’Ivoire, Congo, Ecuador, Ethiopia, Iraq, Kosovo, Lebanon, Liberia, Macedonia, Montenegro, Pakistan, São Tomé & Príncipe, Serbia, Somalia, Turkmenistan, Zimbabwe.

Loading of 2Checkout Payments – Card is loaded within three days
Price: $2.00
Unit: Per load
How Applied: Each time card is loaded

Loading Payments of 2Checkout Payments – Card is loaded within two hours
Price: $5.00
Unit: Per load
How Applied: Each time card is loaded

Monthly Card Account Maintenance
Price: $2.00
Unit: Per load
How Applied: From available card balance each month

Card replacement
Price: $12.95
Unit: Per card
How Applied: When the card is first loaded

ATM Cash Withdrawal or Transaction Fees

ATM withdrawal – U.S.
Price: $1.35
Unit: Per Transaction
How Applied: When withdrawal is requested

ATM withdrawal – outside U.S.
Price: $2.15 *
Unit: Per Transaction
How Applied: When withdrawal is requested

Declined ATM withdrawal
Price: $0.90
Unit: Per Transaction
How Applied: When withdrawal request is declined

Purchase Transaction
Price: Free *
Unit: Per Transaction
How Applied: When card is used for purchases

ATM Balance inquiry
Price: $0.90
Unit: Per Transaction
How Applied: When inquiry is made

* When a Purchase Transaction or ATM Withdrawal is requested, up to 3% above market rate will be assessed based on current foreign exchange rates.

Fees are subject to change at Payoneer’s discretion.

Updated: January 3rd, 2012

Definitions

• EFT — Electronic Funds Transfer is the quickest method of money transfer and they do not cost anything through 2Checkout. You are able to transfer very small amounts (minimum of $10 USD) from their 2Checkout account to their bank, hence enabling you to potentially be paid every week without the penalty of transfer fees. It is recommended by the banking systems that no more than $10,000 USD be transferred per payment for those who can receive EFTs, as they are rescindable.
• Payoneer — The 2Checkout.com-branded Re-Loadable MasterCard® (powered by Payoneer) is the solution for those who wish to be able to accept EFTs in countries that do not offer the EFT service. The opportunity to receive EFTs in a country that does not support them is accompanied by the inherent benefit of being able to receive payments from your 2Checkout account with only a $20 USD minimum payment and no 2Checkout transfer fees (although, Payoneer does charge nominal fees for transferring money to your card). Additionally, it is very handy for those who wish to have direct ATM access to the funds transferred from their 2Checkout account into the Payoneer card. You can signup for a Payoneer card by clicking on the Payoneer button on the Banking Details page in your 2Checkout account.
• Wire Transfer — Monetary wires are not as quick as EFTs, although they are typically suggested for payments greater than $10,000 USD. Wire transfers give you the assurance that your check-in-hand is as good as cash and no charge-backs can take place against that amount unlike EFTs, which are rescindable.
• Paper Check — Checks are manually printed from our 3rd-party processor and then mailed out to the address you specify within the Banking Wizard.

Payments within the United States

• EFT (ACH)
  Transfer: 2-3 business days
  Fee: NONE
  Release Level: $10
• Payoneer
  Transfer: 2-3 business days
  Fee: Varies (no 2Checkout fee)
  Release Level: $20
• Paper Check
  Transfer: Standard First Class mail
  Fee: $4 USD
  Release Level: $100

Payments Outside the United States

• EFT (DEFT, AEFT, BACS, other) — Click here to learn about foreign ACH transactions.
  Transfer: 2-3 business days
  Fee: NONE
  Release Level: $10
• Payoneer
  Transfer: 2-3 business days
  Fee: Varies (no 2Checkout fee)
  Release Level: $20
• Wire Transfer (in local currency)
  Transfer: 14-21 business days
  Fee: $15 USD
  Release Level: $300
• Wire Transfer (In USD to destination bank based in a supported foreign currency country)
  Transfer: 14-21 business days
  Fee: $20 USD
  Release Level: $300
• Wire Transfer (In USD to destination bank based in an un-supported foreign currency country)
  Transfer: 14-21 business days
  Fee: $10 USD
  Release Level: $300
• Paper Check
  Transfer: Standard Air Mail
  Fee: $4 USD
  Release Level: $100

Supported Foreign Currencies — for ACH Transactions

• AUD – Australian Dollars
• CAD – Canadian Dollars
• EUR – Euros
• MXN – Mexican New Peso
• NZD – New Zealand Dollar
• CHF – Swiss Franc
• GBP – Great Britain Pound Sterling

Supported Foreign Currencies — for Wire Transfers

• AUD – Australian Dollars
• CAD – Canadian Dollars
• EUR – Euros
• GTQ – Guatemala Quetzal
• HKD – Hong Kong Dollars
• INR – Indian Rupee
• JPY – Japanese Yen
• MXN – Mexican New Peso
• NZD – New Zealand Dollar
• NOK – Norwegian Kroner
• ZAR – South African Rand
• SGD – Singapore Dollar
• SEK – Swedish Kroner
• CHF – Swiss Franc
• TRY – Turkish Lira
• GBP – Great Britain Pound Sterling
• CZK – Czech Republic Koruny
• DKK – Denmark Kroner
• HUF – Hungary Forint
• ILS – Israel New Shekel
• KWD – Kuwait Dinars
• PEN – Peruvian Nuevo Sol
• PHP – Philippine Pesos
• PLN – Poland Zlotych
• SAR – Saudi Arabia Riyals
• AED – United Arab Emirates Dirhams

To set your payment preferences, use the Banking Wizard within your 2Checkout account.

Related Articles:

• Payment Countries

1. Am I selling a prohibited product?

This may seem like an obvious question but often it comes as a surprise to many when they are informed that the product they are selling via 2Checkout is actually prohibited. As an Authorized Retailer, 2checkout.com is actually reselling and accepting a degree of liability for the products you are supplying and therefore certain products, for various reasons, are not supportable.

To ensure the compliance of your services and/or products please take the time to review our Prohibited Product List.

Also please note that our Terms of Service has undergone many changes since the company’s formation in 1999. In many cases merchants whose accounts predate a given addition to the prohibited product list are considered “grandfathered” and permitted to continue sales provided that account does not attract an excessive amount of negative activity. Grandfathered status, however, does not apply to products or services that were prohibited due to issues of legality. If you have any questions concerning the acceptability of the products or services you sell please email risk@2co.com for evaluation by a risk analyst or investigator.

2. Is my website up and fully functional?

2Checkout.com Risk representatives must, at any given time, be able to review a website and the services or products for sale. As such we require that websites be online, functional and available for review. If your website is not currently up and fully functional, your account could be subject to sales interruption at any moment. If you are experiencing downtime due to technical problems, scheduled maintenance or any other reason, please notify the 2Checkout.com Risk department at risk@2co.com.

3. Is my website meeting all 2Checkout.com requirements?

In order for a website to be considered a complete website by 2Checkout.com standards your site must contain a detailed description of the services that you offer along with their pricing structure and transaction process. It must also contain valid customer service information, a refund policy as well as a universally accepted privacy policy. If your website is not meeting any of the above requirements please make the appropriate updates to avoid sales interruption.

4. Do I have a “No Refund” policy?

2Checkout.com merchants are not permitted to have a “no refund” policy because, as 2Checkout.com is your authorized reseller, your refund policy must not conflict with our own. Please be advised that while we will make every effort to refer refund requests to the merchant, 2Checkout.com reserves the right to issue a refund at any time deemed appropriate by 2Checkout. It is understandable that, in the case of digital products this may pose some concern to merchants but please be advised that you may add additional terms to your policy for your protection. Also, there are many programs and cart systems available on the Internet which are able to track digital downloads and installations to prevent customer fraud.

5. Do I enter my customers’ orders, use my 2Checkout.com account for phone orders or allow customers to place orders on my computer at a trade show or at my store?

2Checkout.com merchants are not permitted to enter orders on their own accounts. This applies to orders taken from customers over the phone and use of a 2Checkout.com account as an in-store Point Of Sale terminal or public use at a trade show or convention. The reason for this is that, as an Internet reseller 2Checkout.com must ensure that buyers are placing orders from their own computers via the merchant’s website or emailed invoice. The origin of any order you place on your own account is impossible to determine and therefore not permitted. In addition, accepting customers’ credit card information directly is in violation of Credit Card Association regulations. Please see Question 7 for a detailed explanation of this regulation.

6. Are all of my products in stock at the time they are ordered?

2Checkout.com requires all products be in stock at the time of order. As 2Checkout.com’s terms state that accounts should not receive payment for undelivered items, purchases for pre-orders or out of stock items are not permitted. Also, unless in the very specific cases of web or software design or development, the use of a 2Checkout.com account to receive “deposits” or “down payments” on work yet to be completed is also prohibited. The reason for this is that, as an Authorized Retailer, every transaction must be for a product or service that has been supplied before they are paid. Receiving payment for items or services that have not been delivered increases the risk of the refund of funds already paid out, which could result in a negative balance in your 2Checkout.com account.

7. Are my buyers being prompted for credit card info BEFORE being directed to 2Checkout.com?

Credit Card Association regulations state that only authorized merchant account holders are to directly accept credit card information from customers. Because your 2Checkout.com account is an Authorized Reseller account and not a merchant account, directly accepting a buyer’s credit card information is prohibited. This includes but is not limited to using your 2Checkout.com account as an in-store point of sale, accepting 2Checkout.com orders via phone or placing orders on behalf of your customers.

Many 3rd party cart systems are configured by default to prompt buyers for their credit card information before they are directed to 2Checkout.com. Because of this, some new accounts may violate this important regulation without their knowledge. Due to the seriousness of this issue, this can often lead to the immediate disabling of sales ability on an account, until credit card information is no longer collected.

If your 3rd party cart is accepting credit cards and you need assistance removing this input you will want to contact that 3rd party cart’s support team. One of the most popular on line cart systems is osCommerce. By default, this cart will often prompt buyers for credit card information. If you wish to use osCommerce with your 2Checkout.com account, you will need to download and install the “pm2checkout” module that was created for OSC. More information about setting up osCommerce to work with your 2CO account can be found in the Knowledge Base article How can we set up the osCommerce Shopping Cart?

8. Have I provided complete and valid contact, identity and security information for myself and my business?

Please verify that you have supplied a valid phone number, address and email address for both the Business Contact Information and Username sections of your 2Checkout.com account. For the security of your account and any earned funds, also please ensure that you have specified an “Identity Number” for all usernames. In addition, please make sure that the “Payee” field of your Banking Details reflects the name of the person or business payments are being issued to. The name of your bank, for example, is not compliant, and could result in suspension of payment until the field is corrected.

9. Am I using my 2Checkout.com account to sell from multiple websites?

The 2Checkout.com license is for one URL only. Accounts are monitored and maintained on a per domain basis. Regardless of the products sold or ownership of alternate domains, if you sell from multiple URLs, you are required to open multiple accounts. For the opening of each additional account a $19 USD rebate is issued. To receive your rebate, please contact 2Checkout.com with the new account number and any previous accounts you may have. The $19 USD rebate will be applied to the oldest account.

10. Is 2Checkout.com properly represented on my website?

One of the most common misconceptions about 2Checkout.com is that 2Checkout.com is a Payment Gateway, Merchant Account Provider or Payment Processor. In actuality, 2Checkout.com is an Authorized Reseller and should be referenced as such on your website. This pertains to the verbiage used to describe 2Checkout.com, any credit card logos you may have on your site and the verbiage on your purchase links or buy buttons. Information on Acceptable Language compliance can be found in the Knowledge Base article What type of compliance disclaimer must I put on my site?.

As our business depends on your ability to sell, it is never desirable to disable an account’s sales ability due to compliance issues. Hopefully, this article will provide you with the information needed to address any issues before they result in an interruption of sales. Please reply to this blog with any questions or concerns that you may have regarding the policies referenced in this article. Please address any account or site-specific inquiries or compliance questions to risk@2co.com where your issue will be addressed by a risk analyst or investigator.

CHF or Swiss Franks
EURO
MXM or Mexican Peso
NZD or New Zealand Dollar

When you are entering your bank information into the Banking Wizard, you will be required to enter your IRC (International Routing Code). This can sometimes be confusing due to different countries referring to it by different names. The following information will help you determine what your IRC is.

AUD: If you are in Australia and you would like to receive an FCEFT (AEFT) in AUD, you will use your BSB (Bank, State, Branch) number for the IRC. The BSB is a six-digit number consisting of a two-digit bank number, a one-digit state number, and a three-digit branch number.

You can find this number at the bottom of your checks, it is the second set of numbers. You should also contact the banking institution where the account is held to obtain this information.

CAD: If you are in Canada and you would like to receive an FCEFT (DEFT) in CAD, your IRC will consist of 9 numeric numbers and include the following. A four-digit institution number and a five-digit branch transit number.

When you go to enter this number into the Banking Wizard, you will notice that the leading zero is built in for you, so you will drop the first zero and only enter the last eight numbers.

Example: Enter 00410202 consisting of eight-digits instead of 000410202 that consist of nine-digits.

You can find this number at the bottom of your checks; it is the second and third set of numbers. You should also contact the banking institution where the account is held to obtain this information.

GBP: If you are in Great Britain and you would like to receive an FCEFT (BACS) in GBP, you will use your sort code or branch number that will consist of 6 numeric numbers. This will be the second group of numbers located on the bottom of your checks. You should also contact the banking instituting where the account is held to obtain this information.

(Please be advised that your IBAN number will not be required, only your account number)

CHF: If you are in Switzerland and you would like to receive an FCEFT in CHF,you will have to contact the financial institution where the account is held to obtain the IRC. The IRC is a five-digit numeric number commonly referred to as the SIC. number

(Please be advised that your IBAN number will not be required, only your account number)

MXM: If you are in Mexico and you would like to receive an FCEFT in MXM, you will not have an IRC and so you will leave the field for the IRC blank .

NZD: If you are in New Zealand and you would like to receive an FCEFT in NZD, you will use the bank/branch code or BSB number for the IRC. You will locate this number at the bottom of your checks. It will be the second set of numbers and will consist of a numeric six-digit number. You should also contact the banking institution where the account is held to obtain this information.

Euro: Since the Euro is used in a number of counties, different numbers will be used for the IRC.

(Please be advised that your IBAN number will not be required, only your account number)

The Netherlands: If you are in the Netherlands and you would like to receive an FCEFT in Euros, you will not have to enter an IRC number because the IRC is contained in the account number. You should contact the banking institution where the account is held to obtain this information.

Ireland: If you are in Ireland and you would like to receive a FCEFT in Euros, you will use the six-digit numeric sort code for the IRC number. You will have to contact the financial institution where the account is held to obtain this information.

Spain: If you are in Spain and you would like to receive an FCEFT in Euros, your IRC will consist of a nine-digit numeric number consisting of bank and branch codes. You will have to contact the financial institution where the account is held to obtain this information.

Austria: If you are in Austria and you would like to receive an FCEFT in Euros, your IRC will consist of a five-digit numeric number consisting of the bank and branch codes. To obtain your IRC, you will have to contact the financial institution where the account is held.

Belgium: If you are in Belgium and you would like to receive an FCEFT in Euros, you will leave the IRC field blank because the IRC is contained in the account number. To obtain your account number, you will have to contact the financial institution where the account is held.

France: If you are in France and you would like to receive an FCEFT in Euros, you will use your RIB number for your IRC. The RIB number is a ten-digit numeric number that consists of your bank and branch codes. Your RIB number is located at the bottom of your checks. It is the first two groups of numbers. You should also contact your banking institution to obtain this information.

Germany: If you are in Germany and you would like to receive an FCEFT in Euros, you will have to contact your banking institution to obtain your BLZ. The BLZ will be numeric and eight characters in length.

The new Payment methods are currently available to all vendors through the new Vendor Admin area. You will need to log into your account via the new vendor area here and Click the Account tab and then the Bank Account tab to access the account details and run the banking wizard.

Updated Feb. 20, 2008.
Updated Dec. 13, 2007.
Updated Nov. 15, 2007.
Originally posted Nov. 9, 2007.

Signup/Account Establishment Fee:

There is a one-time set-up fee of $49 USD.

Transaction Fees:

2CO applies a 5.5% commission on each transaction, plus a $0.45 USD charge per transaction.

Additional Penalties and Fees:

If you elect to pay the sign up fee via the check or PayPal method and we do not receive the funds, a manual adjustment can be made for the $49.00 USD plus a $25.00 USD manual processing fee from the current balance on the account.

Depending upon your funding selection, you can experience wire transfer costs. Additional fees can be applied for unsuccessful funding transfers, should the information provided to 2CO prove to be erroneous.

Should you elect to be paid by check, and fail to receive one via first-class mail, you can elect to pay applicable stop-payment fees in order to have the payment reissued in advance.

Chargeback experience can also result in fees passed along to you. We strongly encourage all contracted suppliers to assist in combating credit card fraud in order to minimize or eliminate fees of this type. Fees can vary depending upon utilization experienced by various suppliers.

Please review the Supplier Agreement, Operating Guidelines, and Fee Schedule for specifics regarding these fees.

Supplier Agreement:
https://www.2checkout.com/documentation/supplier_agreement.html

Operating Guidelines:
https://www.2checkout.com/documentation/op_regs.html

Fee Schedule:
https://www.2checkout.com/documentation/op_regs_a.html

For all accounts, the reserve begins at 5% of gross sales within the payment period. The reserve amount is held for 90 days, then released.

Reserve Example ( 5% Reserve Level, 90 day hold ):

June 1st payment cycle
———————–
$120 in sales
$20 in refunds from sales in this payment period
$10 in refunds from sales in a previous payment period

The reserve held would be $6 or ( $120 * 5% ).

Under this example, the $6 would be released to you on the August 31st payment cycle.

The reserve level can be increased based upon individual account experience. Any potential increase is always discussed with the account holder in order to ascertain whether the situation can be rectified in another manner.

If you will only have one approved URL for your products or services you may provide that URL at the account level by clicking the Account tab on your account home page and then clicking the Site Management sub tab. On the Site Management page you will enter the URL in the approved URL field at the bottom of the page and then click the Save Changes button.

If you are selling multiple products or services that will have different approved URL you will need to provide the URL at the product level. This way if a customer orders multiple products that have separate download paths they will be provided with a download link for each product on the order review page. You may provide the approved URL when creating your products, or you may edit the approved URL on your existing products. To create a product in your account you will need to click the Products tab and then click the Create sub tab on the Products page. To edit an existing product you will click the Products tab and then click the edit icon listed under Actions for the product you are editing. Please be certain to click the Save Changes button when editing products.

Related Articles

• Direct Return
• Can someone steal my downloadable product/service by including the demo parameter?
• Can I have more than one passback URL?
• Why Are the Images/Links on my Approved URL Broken?

To edit your email address in the new VA, you will click the Account tab on your account homepage and then click the Contact Info sub-tab. From there you can enter your new email address.You will want to be sure that you click on the “Save Changes” button at the bottom of the screen in order for these changes to take effect.

Please note: This email is considered your customer service email contact and will be provided to customers, or potential customers upon request.

We can service merchants from almost anywhere in the world.

Merchants from Venezuela must meet certain conditions.

Merchants or banking institutions from the following countries are currently EXCLUDED from any type of operating arrangement with 2CO:

• North Korea
• Cuba
• Iran
• Sudan
• Syria
• Myanmar (Burma)