One of the more challenging issues we have to work around involves new merchants. While we do have a wealth of knowledge and experience relating to the various types of fraud, it can prove somewhat more problematic to link this knowledge with a new vendor. First, we must understand our vendor and the aspects of [...]

Posted in Minimizing Fraud

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One of the biggest challenges facing online (card not present) merchants is “Friendly Fraud”. What do we mean by friendly fraud? The standard definition for friendly fraud is when a customer uses a credit card to make a purchase, and then disputes the charge with their credit card company once the item(s) are received. Consumers [...]

Posted in Minimizing Fraud

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This week is International Fraud Awareness Week. The Association of Certified Fraud Examiners (ACFE) has information and resources that can be used by anyone to combat all types of fraud. “This weeklong campaign encourages business leaders and employees to proactively take steps to minimize the impact of fraud by promoting anti-fraud awareness and education.” Share [...]

Posted in 2Checkout Blog, Fraud & Bank Assisted Disputes (Chargebacks)

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X-Shops solution combines a flexible shopping cart engine with the whole set of technical services: * Powerful e-commerce platform – X-Cart shopping cart including all of its commercial add-ons and free skin templates. 100% open source code and a template-driven design architecture along with numerous ready-made third-party solutions (available at an extra fee) enable you [...]

Posted in Remote Hosted

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We are happy to announce the launch of a new site just for web developers. Developers.2Checkout is a collection of useful website development tools such as… Purchase Machine and Code Generator – An application created to allow you to easily test the 2Checkout purchase routine, as well as generate code that you can use to [...]

Posted in 2Checkout Blog, Tech Support

Sometimes, instead of creating or deleting products, you will simply want to edit an existing product in your 2Checkout account. This article describes the necessary steps and options you will encounter while doing so.

Posted in Knowledge Base, New Vendor Admin

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The Product page in the admin area features an Advanced View that provides users with the ability to select what product fields are displayed on the Product page and the ability to edit multiple fields for multiple products at the same time on the Product page.

Posted in Knowledge Base, New Vendor Admin

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ViArt Shop is a 97% open-sourced, PHP-based, feature-rich shopping cart that enables anyone to start small and medium online business or develop a huge e-commerce solution. Possessing great flexibility and numerous features, like Affiliate, Merchant, and Call Centre modules, Multi-site capability, variety of payment methods and shipping modules, powerful CMS and a lot more, ViArt [...]

Posted in PHP Carts

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Merchant’s usually contact the Dispute Department after receiving a chargeback with many questions. Which is good, but the best defense is to have a great offense. There are a few simple things that each merchant can do to lower the amount of chargebacks they receive. The first, and probably the most important, is good customer [...]

Posted in 2Checkout Blog, Chargebacks

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This information serves as general knowledge only. Please contact our Disputes Department directly for additional, detailed information. 2Checkout receives notification from the credit card provider that an account holder has initiated a dispute. The type of payment method or the location of the card issuer that was used to make the purchase will determine the [...]

Posted in Chargebacks

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