2Checkout.com » Payment Inquiries

Payoneer Fees for 2Checkout Accounts

transburgh — Tue, 03 Jan 2012 21:14:40 +0000

Complete fee schedule of Payoneer for 2Checkout members.

Card Fees

Card Activation

Card Activation – Outside US – Listed Countries

Loading of 2Checkout Payments – Card is loaded within three days

Loading Payments of 2Checkout Payments – Card is loaded within two hours

Monthly Card Account Maintenance

Card replacement

ATM Cash Withdrawal or Transaction Fees

ATM withdrawal – U.S.

ATM withdrawal – outside U.S.

Declined ATM withdrawal

Purchase Transaction

ATM Balance inquiry

* When a Purchase Transaction or ATM Withdrawal is requested, up to 3% above market rate will be assessed based on current foreign exchange rates.

Fees are subject to change at Payoneer’s discretion.

Updated: January 3rd, 2012

The Verification Process

bion — Mon, 22 Dec 2008 22:01:37 +0000

New accounts and accounts that have a drastic increase in sales will go through the Verifications process, to have some of the orders verified by our team. Typically, we verify orders through voice contact with the customer or end user. This is due to the prevalence of fraud. Typically this process is transparent.

Verifications allows us to assure customer satisfaction; resulting in fewer refunds and bank assisted disputes (charge backs), and allows us to confirm the legitimacy of new accounts. Making certain that we deal with only reputable accounts minimizes risk and allows us to keep our fees minimal.

While we make every effort to make contact and verify receipt of the product/service, difficulties can arise. If we cannot verify the orders in a timely manner, this can result in a delay of the initial weekly payment (every Thursday). If we are not able to send the payment, we will contact you by e-mail with an explanation.

Important Note: Suppliers selling tangible goods should not expect payment until 2CheckOut can confirm receipt of goods shipped, and they were received as per the terms advertised on the supplier’s website. Delaying shipment until you receive funds is NOT considered an acceptable business practice.

Suppliers selling intangible goods, such as service related products (e-downloads, hosting, etc.), should not expect payment until 2CheckOut can confirm that your services have been rendered.

Suppliers who establish a new account within five (5) days of a payment cycle release date will not receive a disbursement of funds until the next payment period ends (approximately one (1) week).

Linking Your Current Payoneer MasterCard To Your 2Checkout Account

joel — Thu, 29 May 2008 20:18:28 +0000

If you are an existing 2Checkout supplier and already have a Payoneer MasterCard you are now able to link that card to your 2Checkout account. If you are a supplier with more than one 2Checkout account this means you can also link your payments together so they are all made to one card. In order to link another 2Checkout accout to an existing card you need to follow these steps:

Log in to your 2CO account [the account you wish to link to the card] and click the Account tab.
Click the Bank Account sub-tab.
Click the Payoneer button to open the Payoneer signup screen.
Towards the top right-hand side of the Payoneer signup screen, below the “2CO” banner you will see: “Already applied for a card? If you already applied for a Payoneer card or already own one Click Here!”
Click on the text and you will be shown a form with 4 fields: Payoneer username and password, Date of birth, and Payoneer card number.
Enter the card number of the Payoneer card you already have and your existing Username and password for that card
Submit this information
Your additional account is now linked to your existing card

*Each account must meet its individual release level.

Releasing Payments

knowledgebase — Wed, 26 Mar 2008 18:50:17 +0000

2Checkout account holders have a wide variety of choices in how payments should be released. The payment types, fees and availability can often be confusing. If you are unsure of the payment options available to your country, please visit the payment country list. Release of payments also depends on the status of your 2Checkout account, which would have to be of a “Y” or “P” status to be eligible for the funds release. Below are the definitions, geographical availability and the associated fees for each payment type.

Definitions

EFT — Electronic Funds Transfer is the quickest method of money transfer and they do not cost anything through 2Checkout. You are able to transfer very small amounts (minimum of $10 USD) from their 2Checkout account to their bank, hence enabling you to potentially be paid every week without the penalty of transfer fees. It is recommended by the banking systems that no more than $10,000 USD be transferred per payment for those who can receive EFTs, as they are rescindable.
Payoneer — The 2Checkout.com-branded Re-Loadable MasterCard® (powered by Payoneer) is the solution for those who wish to be able to accept EFTs in countries that do not offer the EFT service. The opportunity to receive EFTs in a country that does not support them is accompanied by the inherent benefit of being able to receive payments from your 2Checkout account with only a $20 USD minimum payment and no 2Checkout transfer fees (although, Payoneer does charge nominal fees for transferring money to your card). Additionally, it is very handy for those who wish to have direct ATM access to the funds transferred from their 2Checkout account into the Payoneer card. You can signup for a Payoneer card by clicking on the Payoneer button on the Banking Details page in your 2Checkout account.
Wire Transfer — Monetary wires are not as quick as EFTs, although they are typically suggested for payments greater than $10,000 USD. Wire transfers give you the assurance that your check-in-hand is as good as cash and no charge-backs can take place against that amount unlike EFTs, which are rescindable.
Paper Check — Checks are manually printed from our 3rd-party processor and then mailed out to the address you specify within the Banking Wizard.

Payments within the United States

EFT (ACH)
Transfer: 2-3 business days
Fee: NONE
Release Level: $10
Payoneer
Transfer: 2-3 business days
Fee: Varies (no 2Checkout fee)
Release Level: $20
Paper Check
Transfer: Standard First Class mail
Fee: $4 USD
Release Level: $100

Payments Outside the United States

EFT (DEFT, AEFT, BACS, other) — Click here to learn about foreign ACH transactions.
Transfer: 2-3 business days
Fee: NONE
Release Level: $10
Payoneer
Transfer: 2-3 business days
Fee: Varies (no 2Checkout fee)
Release Level: $20
Wire Transfer (in local currency)
Transfer: 14-21 business days
Fee: $15 USD
Release Level: $300
Wire Transfer (In USD to destination bank based in a supported foreign currency country)
Transfer: 14-21 business days
Fee: $20 USD
Release Level: $300
Wire Transfer (In USD to destination bank based in an un-supported foreign currency country)
Transfer: 14-21 business days
Fee: $10 USD
Release Level: $300
Paper Check
Transfer: Standard Air Mail
Fee: $4 USD
Release Level: $100

Supported Foreign Currencies — for ACH Transactions

AUD – Australian Dollars
CAD – Canadian Dollars
EUR – Euros
MXN – Mexican New Peso
NZD – New Zealand Dollar
CHF – Swiss Franc
GBP – Great Britain Pound Sterling

Supported Foreign Currencies — for Wire Transfers

AUD – Australian Dollars
CAD – Canadian Dollars
EUR – Euros
GTQ – Guatemala Quetzal
HKD – Hong Kong Dollars
INR – Indian Rupee
JPY – Japanese Yen
MXN – Mexican New Peso
NZD – New Zealand Dollar
NOK – Norwegian Kroner
ZAR – South African Rand
SGD – Singapore Dollar
SEK – Swedish Kroner
CHF – Swiss Franc
TRY – Turkish Lira
GBP – Great Britain Pound Sterling
CZK – Czech Republic Koruny
DKK – Denmark Kroner
HUF – Hungary Forint
ILS – Israel New Shekel
KWD – Kuwait Dinars
PEN – Peruvian Nuevo Sol
PHP – Philippine Pesos
PLN – Poland Zlotych
SAR – Saudi Arabia Riyals
AED – United Arab Emirates Dirhams

To set your payment preferences, use the Banking Wizard within your 2Checkout account.

Related Articles:

Payment Countries

The New FCEFT and you!

geno — Fri, 09 Nov 2007 20:31:37 +0000

Vendors that are located in Great Britain, Australia, and Canada are able to receive payment via Foreign Currency Electronic Funds Transfer (FCEFT) in their own currency. Vendors are now able to receive payment via FCEFT in the following currencies as well.

CHF or Swiss Franks
EURO
MXM or Mexican Peso
NZD or New Zealand Dollar

When you are entering your bank information into the Banking Wizard, you will be required to enter your IRC (International Routing Code). This can sometimes be confusing due to different countries referring to it by different names. The following information will help you determine what your IRC is.

AUD: If you are in Australia and you would like to receive an FCEFT (AEFT) in AUD, you will use your BSB (Bank, State, Branch) number for the IRC. The BSB is a six-digit number consisting of a two-digit bank number, a one-digit state number, and a three-digit branch number.

You can find this number at the bottom of your checks, it is the second set of numbers. You should also contact the banking institution where the account is held to obtain this information.

CAD: If you are in Canada and you would like to receive an FCEFT (DEFT) in CAD, your IRC will consist of 9 numeric numbers and include the following. A four-digit institution number and a five-digit branch transit number.

When you go to enter this number into the Banking Wizard, you will notice that the leading zero is built in for you, so you will drop the first zero and only enter the last eight numbers.

Example: Enter 00410202 consisting of eight-digits instead of 000410202 that consist of nine-digits.

You can find this number at the bottom of your checks; it is the second and third set of numbers. You should also contact the banking institution where the account is held to obtain this information.

GBP: If you are in Great Britain and you would like to receive an FCEFT (BACS) in GBP, you will use your sort code or branch number that will consist of 6 numeric numbers. This will be the second group of numbers located on the bottom of your checks. You should also contact the banking instituting where the account is held to obtain this information.

(Please be advised that your IBAN number will not be required, only your account number)

CHF: If you are in Switzerland and you would like to receive an FCEFT in CHF,you will have to contact the financial institution where the account is held to obtain the IRC. The IRC is a five-digit numeric number commonly referred to as the SIC. number

(Please be advised that your IBAN number will not be required, only your account number)

MXM: If you are in Mexico and you would like to receive an FCEFT in MXM, you will not have an IRC and so you will leave the field for the IRC blank .

NZD: If you are in New Zealand and you would like to receive an FCEFT in NZD, you will use the bank/branch code or BSB number for the IRC. You will locate this number at the bottom of your checks. It will be the second set of numbers and will consist of a numeric six-digit number. You should also contact the banking institution where the account is held to obtain this information.

Euro: Since the Euro is used in a number of counties, different numbers will be used for the IRC.

(Please be advised that your IBAN number will not be required, only your account number)

The Netherlands: If you are in the Netherlands and you would like to receive an FCEFT in Euros, you will not have to enter an IRC number because the IRC is contained in the account number. You should contact the banking institution where the account is held to obtain this information.

Ireland: If you are in Ireland and you would like to receive a FCEFT in Euros, you will use the six-digit numeric sort code for the IRC number. You will have to contact the financial institution where the account is held to obtain this information.

Spain: If you are in Spain and you would like to receive an FCEFT in Euros, your IRC will consist of a nine-digit numeric number consisting of bank and branch codes. You will have to contact the financial institution where the account is held to obtain this information.

Austria: If you are in Austria and you would like to receive an FCEFT in Euros, your IRC will consist of a five-digit numeric number consisting of the bank and branch codes. To obtain your IRC, you will have to contact the financial institution where the account is held.

Belgium: If you are in Belgium and you would like to receive an FCEFT in Euros, you will leave the IRC field blank because the IRC is contained in the account number. To obtain your account number, you will have to contact the financial institution where the account is held.

France: If you are in France and you would like to receive an FCEFT in Euros, you will use your RIB number for your IRC. The RIB number is a ten-digit numeric number that consists of your bank and branch codes. Your RIB number is located at the bottom of your checks. It is the first two groups of numbers. You should also contact your banking institution to obtain this information.

Germany: If you are in Germany and you would like to receive an FCEFT in Euros, you will have to contact your banking institution to obtain your BLZ. The BLZ will be numeric and eight characters in length.

The new Payment methods are currently available to all vendors through the new Vendor Admin area. You will need to log into your account via the new vendor area here and Click the Account tab and then the Bank Account tab to access the account details and run the banking wizard.

Updated Feb. 20, 2008.
Updated Dec. 13, 2007.
Updated Nov. 15, 2007.
Originally posted Nov. 9, 2007.

I Have Not Received My Payment, What is the Verification Process?

knowledgebase — Sat, 30 Dec 2006 07:00:00 +0000

All new accounts, and accounts whose sales level drastically rises, will be subjected to our account verification process. This process is typically done through voice verification with the end user of the service or product.

While this process is usually seamless, difficulty in verifying the legitimacy and status of your account can result in the delay of your initial payments.

If your account has not been cleared for release of payment prior to the payment period (Every Thursday), you should receive a notification via email of the delay in payment.

Important Note: Suppliers selling tangible goods should not expect payment until 2CheckOut can confirm receipt of goods shipped, and they were received as per the terms advertised on the supplier’s website. Delaying shipment until you receive funds is NOT considered an acceptable business practice.

Suppliers selling intangible goods, such as service related products (e-downloads, hosting, etc.), should not expect payment until 2CheckOut can confirm that your services have been rendered.

Suppliers who establish a new account within five (5) days of a payment cycle release date will not receive a disbursement of funds until the next payment period ends (approximately one (1) week).

Where do I Set My Release Level?

knowledgebase — Sat, 30 Dec 2006 07:00:00 +0000

To see your current release level, log in to your account at the following URL: https://www.2checkout.com/va/
You will then click the Account tab on your homepage. On the Account page you will click the Bank Account tab. Your current release level will be listed under General Info. To change the release level you may enter your new release level in the release level field and then click Update Release Level button to the right of that field.

What is 2Checkout’s Policy on Lost or Missing Checks?

knowledgebase — Sat, 30 Dec 2006 07:00:00 +0000

2Checkout.com’s lost check policy provides you with two options:

1) Stop payments can be done upon your authorization. It will take 7-14 business days to void and invalidate the original check payment issued. The fee for this service is $30.00 USD. Funds will then be credited to the account balance and will be reissued as part of your next payment.

2) Check payments not received after 60 days from issue date can be voided per your request, at no additional fee. If the check has been cashed then the check can not be voided and a 2Checkout.com representative will contact you with the appropriate bank documents that will need to be completed. If the check has not been cashed it will take 7-14 business days for the funds to be credited back to the account balance and reissued as part of your next payment.

What is a Release Level?

knowledgebase — Sat, 30 Dec 2006 07:00:00 +0000

The release level is a setting controlled by the Vendor that allows you to instruct us to hold funds on your account (instead of disbursing them to you) until they reach the specified level. Once the account has reached this level, payment will be sent by the method specified on your account. This option can be set up in the Admin under Account – Bank Account.

The minimum release level for a wire transfer, either in currency or USD, is $300 USD.

The minimum release level for a check payment is $100 USD.

The set minimum that will be paid out via ACH is $10 USD.

The minimum release level for a Payoneer payment is $20.00 USD.

Payment Countries

knowledgebase — Sat, 30 Dec 2006 04:00:26 +0000

This article is intended to list the unique payment options for each country we can make payments to. For more information on our payment methods please visit our article on releasing payments. Merchants located in all of the countries listed below have the option to be paid by USD mailed check payment.

The Payoneer Re loadable MasterCard payment option is available to merchants located in every country listed below except for the following countries:

Afghanistan
India
Libyan Arab Jamahiriya
Zaire

Electronic Funds Transfer (Free)

Australia (AUS)
Austria (EURO)
Belgium (EURO)
Canada (CAD)
France (EURO)
Germany (EURO)
Ireland (EURO)
Mexico (MXM)
Netherlands (EURO)
New Zealand (NZD)
Spain (EURO)
Switzerland (CHF)
United Kingdom (GBP)
United States (USD)

Currency Wire Countries ($15 USD per transfer in local currency or $20 USD per transfer in USD)

Hong Kong (HKD)
India (INR)
Japan (JPY)
Norway (NOK)
Singapore (SGD)
Sweden (SEK)
Turkey (TRY)
Czech Republic (CZK)
Denmark (DKK)
Estonia (EEK)
Hungary (HUF)
Israel (ILS)
Kuwait (KWD)
Philippines (PHP)
Poland (PLN)
Saudi Arabia (SAR)
Slovakia (SKK)
Slovenia (SIT)
South Africa (ZAR)
United Arab Emirates (AED)

USD-only Wire Countries ($10 USD per transfer in USD)

Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antarctica
Antigua and Barbuda
Argentina
Armenia
Aruba
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia and Herzegovina
Botswana
Bouvet Island
Brazil
British Indian Ocean Territory
Brunei Darussalam
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo
The Democratic Republic of the Congo
Cook Islands
Costa Rica
Cote D’ivoire
Croatia
Cyprus
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Ethiopia
Falkland Islands (Malvinas)
Faroe Islands
Fiji
Finland
Metropolitan France
French Guiana
French Polynesia
French Southern Territories
Gabon
Gambia
Georgia
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guinea
Bissau Guinea
Guyana
Haiti
Heard Island and Mcdonald Islands
Honduras
Iceland
Indonesia
Iraq
Italy
Jamaica
Jordan
Kazakhstan
Kenya
Kiribati
Republic of Korea
Kyrgyzstan
Lao People’s Democratic Republic
Latvia
Lebanon
Lesotho
Liberia
Libyan Arab Jamahiriya
Liechtenstein
Lithuania
Luxembourg
Macao
The Former Yugoslav Republic of Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Federated States of Micronesia
Republic of Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Namibia
Nauru
Nepal
Netherlands Antilles
New Caledonia
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Northern Mariana Islands
Oman
Pakistan
Palau
Palestinian Territory
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn
Portugal
Puerto Rico
Qatar
Reunion
Romania
Russian Federation
Rwanda
Saint Helena
Saint Kitts and Nevis
Saint Lucia
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Senegal
Serbia
Serbia and Montenegro
Seychelles
Sierra Leone
Solomon Islands
Somalia
South Georgia and the South Sandwich Islands
Sri Lanka
Suriname
Svalbard and Jan Mayen Islands
Swaziland
Taiwan
Tajikistan
United Republic of Tanzania
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Trinidad and Tobago
Tunisia
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United States Minor Outlying Islands
Uruguay
Uzbekistan
Vanuatu
Vatican City State (Holy See)
Venezuela
Viet Nam
Virgin Islands, British
Virgin Islands, U.S.
Wallis and Futuna Islands
Western Sahara
Yemen
Yugoslavia
Zaire
Zambia
Zimbabwe

If your country is not listed you may be unable to to business with 2Checkout.

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