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	<title>2Checkout.com &#187; Sales Management</title>
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	<link>http://www.2checkout.com</link>
	<description>merchant account / credit card processing alternative</description>
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		<title>Refund / Chargeback Statistics</title>
		<link>http://www.2checkout.com/blog/newest/refund-chargeback-statistics/</link>
		<comments>http://www.2checkout.com/blog/newest/refund-chargeback-statistics/#comments</comments>
		<pubDate>Mon, 30 Jul 2007 20:52:33 +0000</pubDate>
		<dc:creator>e</dc:creator>
				<category><![CDATA[2Checkout Blog]]></category>
		<category><![CDATA[Chargebacks]]></category>
		<category><![CDATA[Issuing Refunds]]></category>
		<category><![CDATA[Newest]]></category>
		<category><![CDATA[BAD]]></category>
		<category><![CDATA[bank assisted dispute]]></category>
		<category><![CDATA[chargeback]]></category>
		<category><![CDATA[policy]]></category>
		<category><![CDATA[refund]]></category>
		<category><![CDATA[reserve]]></category>

		<guid isPermaLink="false">http://www.2checkout.com/community/?p=375</guid>
		<description><![CDATA[2Checkout.com strives to provide vendors with detailed stat tracking to assist in monitoring the financial history of their accounts. A key aspect of this information is active tracking of refund and bank dispute amounts and percentages. These percentages play a key role in 2Checkout account evaluations, as well as determining the level of the rolling [...]]]></description>
			<content:encoded><![CDATA[<p>2Checkout.com strives to provide vendors with detailed stat tracking to assist in monitoring the financial history of their accounts.</p>
<p>A key aspect of this information is active tracking of refund and bank dispute amounts and percentages. These percentages play a key role in 2Checkout account evaluations, as well as determining the level of the rolling reserve that is applied to accounts.</p>
<p>2Checkout maintains the following criteria for acceptable refund and bank dispute percentages:</p>
<ul>
<li>Refund amounts should not exceed our acceptable limit of 10%.</li>
<li>Bank Assisted dispute levels should not exceed our acceptable limit of 1%.</li>
</ul>
<p>Percentages above these levels may lead to reserve increases, and can be detrimental to the overall profitability of your company.</p>
<p>Refunds and Bank Assisted Disputes that are deemed fraud related are weighted differently than those issued for service related issues, yet these stats should be monitored as well.</p>
<p>2Checkout encourages all vendors stay current on their account statistics and are proactive in using these tools to ensure the overall health and good standing of their accounts.</p>
]]></content:encoded>
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		<slash:comments>4</slash:comments>
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		<item>
		<title>Country Codes</title>
		<link>http://www.2checkout.com/blog/knowledge-base/country-codes/</link>
		<comments>http://www.2checkout.com/blog/knowledge-base/country-codes/#comments</comments>
		<pubDate>Wed, 18 Jul 2007 16:25:42 +0000</pubDate>
		<dc:creator>knowledgebase</dc:creator>
				<category><![CDATA[Knowledge Base]]></category>
		<category><![CDATA[Passbacks and Returns]]></category>
		<category><![CDATA[Sales Management]]></category>
		<category><![CDATA[Shipping]]></category>
		<category><![CDATA[Tech Support]]></category>
		<category><![CDATA[countries]]></category>
		<category><![CDATA[purchase]]></category>

		<guid isPermaLink="false">http://www.2checkout.com/community/?p=367</guid>
		<description><![CDATA[Below are all the available countries to bill and ship to through 2Checkout and their relative country codes, listed in alphabetical order by country name. When using either our Plug and Play or Third Party Cart parameter sets, these codes should be passed in using the country and ship_country parameters. When using our Authorize.net parameter [...]]]></description>
			<content:encoded><![CDATA[<p>Below are all the available countries to bill and ship to through 2Checkout and their relative country codes, listed in alphabetical order by country name. When using either our Plug and Play or Third Party Cart parameter sets, these codes should be passed in using the <strong>country</strong> and <strong>ship_country</strong> parameters. When using our Authorize.net parameter set these codes should be passed in using the <strong>x_Country</strong> and <strong>x_Ship_To_Country</strong> parameters.</p>
<p>This listing reflects the changes made in the new version of our purchase routine effective as of July 17, 2007.</p>
<p>AFG &#8211; Afghanistan<br />
ALB &#8211; Albania<br />
DZA &#8211; Algeria<br />
ASM &#8211; American Samoa<br />
AND &#8211; Andorra<br />
AGO &#8211; Angola<br />
AIA &#8211; Anguilla<br />
ATA &#8211; Antarctica<br />
ATG &#8211; Antigua and Barbuda<br />
ARG &#8211; Argentina<br />
ARM &#8211; Armenia<br />
ABW &#8211; Aruba<br />
AUS &#8211; Australia<br />
AUT &#8211; Austria<br />
AZE &#8211; Azerbaijan<br />
BHS &#8211; Bahamas<br />
BHR &#8211; Bahrain<br />
BGD &#8211; Bangladesh<br />
BRB &#8211; Barbados<br />
BLR &#8211; Belarus<br />
BEL &#8211; Belgium<br />
BLZ &#8211; Belize<br />
BEN &#8211; Benin<br />
BMU &#8211; Bermuda<br />
BTN &#8211; Bhutan<br />
BOL &#8211; Bolivia<br />
BIH &#8211; Bosnia and Herzegovina<br />
BWA &#8211; Botswana<br />
BVT &#8211; Bouvet Island<br />
BRA &#8211; Brazil<br />
IOT &#8211; British Indian Ocean Territory<br />
BRN &#8211; Brunei Darussalam<br />
BGR &#8211; Bulgaria<br />
BFA &#8211; Burkina Faso<br />
BDI &#8211; Burundi<br />
KHM &#8211; Cambodia<br />
CMR &#8211; Cameroon<br />
CAN &#8211; Canada<br />
CPV &#8211; Cape Verde<br />
CYM &#8211; Cayman Islands<br />
CAF &#8211; Central African Republic<br />
TCD &#8211; Chad<br />
CHL &#8211; Chile<br />
CHN &#8211; China<br />
CXR &#8211; Christmas Island<br />
CCK &#8211; Cocos (Keeling) Islands<br />
COL &#8211; Colombia<br />
COM &#8211; Comoros<br />
COG &#8211; Congo<br />
COD &#8211; Congo, the Democratic Republic of the<br />
COK &#8211; Cook Islands<br />
CRI &#8211; Costa Rica<br />
CIV &#8211; Cote D&#8217;ivoire<br />
HRV &#8211; Croatia (Hrvatska)<br />
CYP &#8211; Cyprus<br />
CZE &#8211; Czech Republic<br />
DNK &#8211; Denmark<br />
DJI &#8211; Djibouti<br />
DMA &#8211; Dominica<br />
DOM &#8211; Dominican Republic<br />
ECU &#8211; Ecuador<br />
EGY &#8211; Egypt<br />
SLV &#8211; El Salvador<br />
GNQ &#8211; Equatorial Guinea<br />
ERI &#8211; Eritrea<br />
EST &#8211; Estonia<br />
ETH &#8211; Ethiopia<br />
FLK &#8211; Falkland Islands (Malvinas)<br />
FRO &#8211; Faroe Islands<br />
FJI &#8211; Fiji<br />
FIN &#8211; Finland<br />
FRA &#8211; France<br />
FXX &#8211; France, Metropolitan<br />
GUF &#8211; French Guiana<br />
PYF &#8211; French Polynesia<br />
ATF &#8211; French Southern Territories<br />
GAB &#8211; Gabon<br />
GMB &#8211; Gambia<br />
GEO &#8211; Georgia<br />
DEU &#8211; Germany<br />
GHA &#8211; Ghana<br />
GIB &#8211; Gibraltar<br />
GRC &#8211; Greece<br />
GRL &#8211; Greenland<br />
GRD &#8211; Grenada<br />
GLP &#8211; Guadeloupe<br />
GUM &#8211; Guam<br />
GTM &#8211; Guatemala<br />
GIN &#8211; Guinea<br />
GNB &#8211; Guinea-Bissau<br />
GUY &#8211; Guyana<br />
HTI &#8211; Haiti<br />
HMD &#8211; Heard Island and Mcdonald Islands<br />
HND &#8211; Honduras<br />
HKG &#8211; Hong Kong<br />
HUN &#8211; Hungary<br />
ISL &#8211; Iceland<br />
IND &#8211; India<br />
IDN &#8211; Indonesia<br />
IRQ &#8211; Iraq<br />
IRL &#8211; Ireland<br />
ISR &#8211; Israel<br />
ITA &#8211; Italy<br />
JAM &#8211; Jamaica<br />
JPN &#8211; Japan<br />
JOR &#8211; Jordan<br />
KAZ &#8211; Kazakhstan<br />
KEN &#8211; Kenya<br />
KIR &#8211; Kiribati<br />
KOR &#8211; Korea, Republic of<br />
KWT &#8211; Kuwait<br />
KGZ &#8211; Kyrgyzstan<br />
LAO &#8211; Lao People&#8217;s Democratic Republic<br />
LVA &#8211; Latvia<br />
LBN &#8211; Lebanon<br />
LSO &#8211; Lesotho<br />
LBR &#8211; Liberia<br />
LBY &#8211; Libyan Arab Jamahiriya<br />
LIE &#8211; Liechtenstein<br />
LTU &#8211; Lithuania<br />
LUX &#8211; Luxembourg<br />
MAC &#8211; Macao<br />
MKD &#8211; Macedonia, the Former Yugoslav Republic of<br />
MDG &#8211; Madagascar<br />
MWI &#8211; Malawi<br />
MYS &#8211; Malaysia<br />
MDV &#8211; Maldives<br />
MLI &#8211; Mali<br />
MLT &#8211; Malta<br />
MHL &#8211; Marshall Islands<br />
MTQ &#8211; Martinique<br />
MRT &#8211; Mauritania<br />
MUS &#8211; Mauritius<br />
MYT &#8211; Mayotte<br />
MEX &#8211; Mexico<br />
FSM &#8211; Micronesia, Federated States of<br />
MDA &#8211; Moldova, Republic of<br />
MCO &#8211; Monaco<br />
MNG &#8211; Mongolia<br />
MNE &#8211; Montenegro<br />
MSR &#8211; Montserrat<br />
MAR &#8211; Morocco<br />
MOZ &#8211; Mozambique<br />
NAM &#8211; Namibia<br />
NRU &#8211; Nauru<br />
NPL &#8211; Nepal<br />
NLD &#8211; Netherlands<br />
ANT &#8211; Netherlands Antilles<br />
NCL &#8211; New Caledonia<br />
NZL &#8211; New Zealand<br />
NIC &#8211; Nicaragua<br />
NER &#8211; Niger<br />
NGA &#8211; Nigeria<br />
NIU &#8211; Niue<br />
NFK &#8211; Norfolk Island<br />
MNP &#8211; Northern Mariana Islands<br />
NOR &#8211; Norway<br />
OMN &#8211; Oman<br />
PAK &#8211; Pakistan<br />
PLW &#8211; Palau<br />
PSE &#8211; Palestinian Territory, Occupied<br />
PAN &#8211; Panama<br />
PNG &#8211; Papua New Guinea<br />
PRY &#8211; Paraguay<br />
PER &#8211; Peru<br />
PHL &#8211; Philippines<br />
PCN &#8211; Pitcairn<br />
POL &#8211; Poland<br />
PRT &#8211; Portugal<br />
PRI &#8211; Puerto Rico<br />
QAT &#8211; Qatar<br />
REU &#8211; Reunion<br />
ROU &#8211; Romania<br />
RUS &#8211; Russian Federation<br />
RWA &#8211; Rwanda<br />
SHN &#8211; Saint Helena<br />
KNA &#8211; Saint Kitts and Nevis<br />
LCA &#8211; Saint Lucia<br />
SPM &#8211; Saint Pierre and Miquelon<br />
VCT &#8211; Saint Vincent and the Grenadines<br />
WSM &#8211; Samoa<br />
SMR &#8211; San Marino<br />
STP &#8211; Sao Tome and Principe<br />
SAU &#8211; Saudi Arabia<br />
SEN &#8211; Senegal<br />
SRB &#8211; Serbia<br />
SCG &#8211; Serbia and Montenegro<br />
SYC &#8211; Seychelles<br />
SLE &#8211; Sierra Leone<br />
SGP &#8211; Singapore<br />
SVK &#8211; Slovakia<br />
SVN &#8211; Slovenia<br />
SLB &#8211; Solomon Islands<br />
SOM &#8211; Somalia<br />
ZAF &#8211; South Africa<br />
SGS &#8211; South Georgia and the South Sandwich Islands<br />
ESP &#8211; Spain<br />
LKA &#8211; Sri Lanka<br />
SUR &#8211; Suriname<br />
SJM &#8211; Svalbard and Jan Mayen Islands<br />
SWZ &#8211; Swaziland<br />
SWE &#8211; Sweden<br />
CHE &#8211; Switzerland<br />
TWN &#8211; Taiwan<br />
TJK &#8211; Tajikistan<br />
TZA &#8211; Tanzania, United Republic of<br />
THA &#8211; Thailand<br />
TLS &#8211; Timor-Leste<br />
TGO &#8211; Togo<br />
TKL &#8211; Tokelau<br />
TON &#8211; Tonga<br />
TTO &#8211; Trinidad and Tobago<br />
TUN &#8211; Tunisia<br />
TUR &#8211; Turkey<br />
TKM &#8211; Turkmenistan<br />
TCA &#8211; Turks and Caicos Islands<br />
TUV &#8211; Tuvalu<br />
UGA &#8211; Uganda<br />
UKR &#8211; Ukraine<br />
ARE &#8211; United Arab Emirates<br />
GBR &#8211; United Kingdom<br />
USA &#8211; United States<br />
UMI &#8211; United States Minor Outlying Islands<br />
URY &#8211; Uruguay<br />
UZB &#8211; Uzbekistan<br />
VUT &#8211; Vanuatu<br />
VAT &#8211; Vatican City State (Holy See)<br />
VEN &#8211; Venezuela<br />
VNM &#8211; Viet Nam<br />
VGB &#8211; Virgin Islands, British<br />
VIR &#8211; Virgin Islands, U.S.<br />
WLF &#8211; Wallis and Futuna Islands<br />
ESH &#8211; Western Sahara<br />
YEM &#8211; Yemen<br />
YUG &#8211; Yugoslavia<br />
ZAR &#8211; Zaire<br />
ZMB &#8211; Zambia<br />
ZWE &#8211; Zimbabwe</p>
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