2Checkout.com » Shipping Calculations http://www.2checkout.com merchant account / credit card processing alternative Thu, 09 Feb 2012 15:02:36 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 What are the different Shipping methods with the Plug N Play Cart? http://www.2checkout.com/blog/knowledge-base/merchants/tech-support/using-the-plug-n-play-cart/shipping-calculations/what-are-the-different-shipping-methods-with-the-plug-n-play-cart/ http://www.2checkout.com/blog/knowledge-base/merchants/tech-support/using-the-plug-n-play-cart/shipping-calculations/what-are-the-different-shipping-methods-with-the-plug-n-play-cart/#comments Sat, 30 Dec 2006 07:00:00 +0000 knowledgebase https://192.168.2.217/fresh/blog/2006/12/30/what-are-the-different-shipping-methods-with-the-plug-n-play-cart/ 2Checkout can automatically calculate shipping costs in the following ways:

  • Shipping by weight, based on the weight you set in your product details.
  • Shipping by order total, surcharge based on the orders total.
  • Flat fee shipping per order.
  • Per product handling fee.
  • Additional surcharge fee for specific countries.
  • Ability to create multiple shipping options that are selectable by the customer.

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]]> http://www.2checkout.com/blog/knowledge-base/merchants/tech-support/using-the-plug-n-play-cart/shipping-calculations/what-are-the-different-shipping-methods-with-the-plug-n-play-cart/feed/ 0 Can 2CheckOut automatically calculate shipping costs? http://www.2checkout.com/blog/knowledge-base/merchants/tech-support/using-the-plug-n-play-cart/shipping-calculations/can-2checkout-automatically-calculate-shipping-costs/ http://www.2checkout.com/blog/knowledge-base/merchants/tech-support/using-the-plug-n-play-cart/shipping-calculations/can-2checkout-automatically-calculate-shipping-costs/#comments Sat, 30 Dec 2006 07:00:00 +0000 knowledgebase https://192.168.2.217/fresh/blog/2006/12/30/can-2checkout-automatically-calculate-shipping-costs/ 2Checkout does not automatically calculate shipping cost, however we do provide a customizable shipping method system. You can charge a specific amount per item by including a handling charge for each product, or you can create base amount shipping methods which would apply to an entire order, or a combination of both a base charge for an order and an additional charge for individual items. Shipping can also be calculated based on the weight assigned to a product in combination with a weight based shipping method or by order total. Full details on creating shipping methods can be found in our User’s Guide.

]]> http://www.2checkout.com/blog/knowledge-base/merchants/tech-support/using-the-plug-n-play-cart/shipping-calculations/can-2checkout-automatically-calculate-shipping-costs/feed/ 0 How do I Prevent Customers from Ordering from Certain Countries? http://www.2checkout.com/blog/knowledge-base/merchants/tech-support/using-the-plug-n-play-cart/shipping-calculations/how-do-i-prevent-customers-from-ordering-from-certain-countries/ http://www.2checkout.com/blog/knowledge-base/merchants/tech-support/using-the-plug-n-play-cart/shipping-calculations/how-do-i-prevent-customers-from-ordering-from-certain-countries/#comments Sat, 30 Dec 2006 07:00:00 +0000 knowledgebase https://192.168.2.217/fresh/blog/2006/12/30/how-do-i-prevent-customers-from-ordering-from-certain-countries/ Many accounts use their shipping methods to restrict sales from certain countries. If you are selling intangible products you may want to restrict your yours from certain countries as well.

Restricting intangible orders from certain countries.

The ability to restrict the locality of orders is not limited to tangible products. Using the E-Good Country Blacklist feature you can control which countries that you wish to offer your intangible products based on the billing country selected by the customer. If a customer enters a billing country that is restricted in E-Good Country Blacklist they will receive the following error:

Our supplier cannot currently offer these products to you based on your current location of ( COUNTRY NAME )

If you still wish to continue with your purchase please use the button provided below to go back and remove these products from your shopping cart:

* (PRODUCT NAME)

To use this feature click on the Shipping tab followed by the E-Goods sub-category. Every country supported by 2Checkout will be listed under the Allowed section by default. Review the Allowed list and select the countries you wish to remove. Once all desired countries you wish to remove have been selected click the Deny link at the bottom of the list. This will move all selected countries to your Denied list. If you wish to allow a country on your Denied list select the country and click on the Allow link at the bottom of the list.

Restricting shipping to certain countries.

Tangible Products: (Products set up as tangible when they were added to our database.)

2Checkout allows you to restrict the shipping of tangible products to certain countries based on the shipping country the customer selects in the purchase routine. If a customer enters a shipping country that is not supported by your shipping method they will receive the following error:

No shipping available to your country

Once you have logged in to your account click the Shipping tab and then select the List subcategory. From here you may click the edit icon next to the shipping method you wish to edit. This will open the shipping wizard where you will need to select Custom List under the countries section. This will open the custom country list where you can select the check box for the country you wish to restrict. Once you have selected the countries you wish to restrict you may click on the Continue button at the bottom of the page. You will then need to click the Save button to save your changes and exit the shipping wizard.

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]]> http://www.2checkout.com/blog/knowledge-base/merchants/tech-support/using-the-plug-n-play-cart/shipping-calculations/how-do-i-prevent-customers-from-ordering-from-certain-countries/feed/ 0 My customers aren’t being charged shipping. Why not? http://www.2checkout.com/blog/knowledge-base/merchants/tech-support/using-the-plug-n-play-cart/shipping-calculations/my-customers-arent-being-charged-shipping-why-not/ http://www.2checkout.com/blog/knowledge-base/merchants/tech-support/using-the-plug-n-play-cart/shipping-calculations/my-customers-arent-being-charged-shipping-why-not/#comments Sat, 30 Dec 2006 07:00:00 +0000 knowledgebase https://192.168.2.217/fresh/blog/2006/12/30/my-customers-arent-being-charged-shipping-why-not/ If you are using our Plug and Play cart, there are two main issues that could cause your customers not to be charged shipping on their orders. Either your products are setup as intangible or your third party cart is not calculating shipping correctly.

When you set up your products in our database, you have the option of indicating whether they are tangible (a physical product that will be shipped or otherwise delivered offline) or intangible (a good that will be delivered by download or electronically). If your product(s) are set up as intangible, shipping charges will not be applied because the system thinks that your products won’t be shipped. To check if your products are setup as intangible, please login to the sellers area at the following URL: https://www.2checkout.com/va/

Once you have logged in, please click on the Products tab and then click on the Edit icon listed under the actions column for the product you wish to check. This will open the Edit Product page where you can check whether Yes or No is selected under the Tangible field. If No is selected, please change the selection to Yes and then click the Save Changes button at the bottom of the page.

Now that you have setup the product as tangible you must make sure that you have a shipping method created in your account. If you have not setup any shipping methods and a customer attempts to order a product defined as tangible in our system, they will receive the following error message:

No shipping available to your country

To check whether or not you have shipping methods setup, please login to the sellers area at the following URL: https://www.2checkout.com/va/

Once you have logged in click the Shipping tab and then select the List subcategory. If no shipping methods are listed click the Add New Shipping Method link to rectify this problem. Instructions on creating shipping methods in our new sellers area can be found in the Related Articles section at the bottom of the article.

If you are using a third party shopping cart, the 2CO software does not compute shipping. This function is handled by your shopping cart software. Please check the configuration of your cart to ensure that this is set up correctly.

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