To create a new product in our system, you’ll need to first add the item to our database. The steps below should be followed in the order they are given to ensure problem-free results.
1. Login to your account using the sellers area at the following URL: https://www.2checkout.com/va/
2. Click on the Products tab.
3. Click on the Create sub-tab.
4. You will see a screen with several fields. Below a description of each field follows.
Your Product ID (Required) – This is an internal reference number for your use. A part number, bin location or other reference that will be useful to you. This field can include letters, numbers and other characters, @, &, %, etc., but can’t contain the following characters: . Max 64 characters.
Name (Required) – This is the name or title of your product. The product name will be displayed to the customer at checkout. Max 128 characters.
Short Description – This is what your product is. We recommend you keep this short as well to keep the payment page from becoming distorted. Max 255 characters.
Long Description – This is a longer description of your product, this will not be shown during the checkout process. Max 5000 characters.
Price (Required) – This is how much the customer will be charged for the product. Do not include any currency symbols (like ‘$’) or commas in this field to avoid errors.
Tangible (Required) – This indicates whether or not your product is tangible. Tangible goods must be shipped in a timely manner in order for you to receive payment. If a product is set up as tangible you will need to create shipping methods in your account. This field must be set correctly, if 2Checkout becomes aware you have deliberately lied about whether or not a good is tangible, your account will be suspended, and further penalties may apply. Note that if you set this field to intangible, the customer will not be charged for shipping and the option to select shipping methods will not be shown on the order page.
Weight – If you plan to use our shipping systems and will ship by weight, specify the weight here.
Handling - If there are any product-specific handling charges, they go here. These charges are above and beyond your normal shipping charges, and are only applied if this product is purchased. Handling charges are applied for each product ordered, i.e. if 3 of this product are ordered, the customer will be charged 3 times this amount. Do not use currency signs (like ‘$’) and do not use commas. Prices can be specified in whole numbers or as decimals to 2 places (example: 4.95).
Recurring (Required) – This indicates whether or not your product is a recurring product. A recurring product is one which will re-bill the customer with a specified recurrence for a specified duration.
Start Up Fee – This is a one time fee billed together with the first installment for recurring products. This amount will be billed only once, not on a recurring basis. A free trial period is not possible on our recurring billings. A startup fee can be setup to apply a discount on the customer’s first installment. To do so simply enter the set-up fee as a negative amount. It should not equal or surpass the recurring price as the system will not accept a sale for 0.00.
Recurrence (Required for recurring products) – This is a two-part field. The first part is a numerical field that tells us how long between billings as a number. The second box tells us the unit of time measurement, current options are; weeks, months and years. So, if you want a customer to be billed once every month, you would put in a ‘1′ in the first box, and then select ‘months’ from the second drop-down box. Note that we no longer support daily recurring billing.
Duration (Required for recurring products) – Like the last setting, this is a two-part field. The first part is a numerical field that tells us how long to continue billing as a number. The second box tells us what unit of time you are referring to. If you put in ‘6′ and then selected ‘months’ from the second drop down, your charge would automatically cease billing after 6 months. If you want to bill the customer until they or you cancel the order, leave the first box blank and select ‘Forever’ from the second box.
Affiliate Commission – Affiliate Commission can be specified either as an amount (in your pricing currency) or as a percentage. It is how much you want to pay affiliates for re-marketing your products on their websites.
Pending URL – The Pending URL field is no longer used and may be left blank as 2Checkout no longer accepts e-checks as a payment method.
Approved URL – This is the URL your customer will be returned to when the payment has been confirmed. Most credit card orders will be sent here.
5. Once you have configured the product to your satisfaction, click Save Changes to save the product.
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