The Balance and Payment Information page provides you with your account’s payment information, including all of your past and current payment cycle information.
Once you have logged in, click on the ‘Account’ tab and then click the ‘Account Balance’ sub-tab.
Your account balance and payment information are provided to you in a table that displays the following:
- Date – Date of payment
- ID – Payment ID which indicates the payment type and date it was sent.
- Payment- Payment amount
- R Held- Reserve amount held from payment.
- R Released - Reserve amount released into payment. Click on the amount to see when the reserve amount was originally held.
- Sales – Deposited sales included in payment. Click on the amount to view a detailed list of sales.
- 2CO Fees – 2CO fees on the sales in payment. Click on the amount to view a detailed list of sales and fees per sale.
- Refunds - Refunds in payment. Click on the amount to view a detailed list of sales and refunds issued on sales.
- Adjust - Adjustments on payment. Click on the amount to see detailed adjustment reasons.
- Aff Comm - Affiliate commissions in payment. Click on the amount to see detailed list of commissions.
- Aff Comm Out - Affiliate commissions paid to affiliates. Click on the amount to see detailed list of outgoing commissions.
- Chrgbck – Chargeback fees in payment. Click on the amount to view a detailed list of sales and chargeback fees issued on sales.
- Bal Frwd - Balance forwards in payment. Click on the amount to see detailed reasons.
Your are also provided with a payment estimate calculator that can be utilized by clicking on the amount that is listed next to the text that reads “Estimated Next Payment”. This calculator will provide you with your estimated payment after payment fees have been subtracted.



