ORDERING A SINGLE PRODUCT VS. ORDERING MULTIPLE PRODUCTS WITH DIRECT RETURN:
The order process works in the following manner when the Return Method is set to “Given links back to my website“.
- If no approved URL has been specified in your account, the customer’s order will end at the 2Checkout order confirmation page. You are then responsible for supplying the customer with the product.
- If a single product is ordered, the return method will return the customer to your specified approved URL. This is only true if you have specified an approved URL at the product section or the Site Management page in your account. The approved URL’s at the product level will always override the URL’s set up on the Site Management page in your account. 2A. If multiple products are ordered, the return method will work exactly the same as if a customer orders a single product. This is only true if you have specified the approved URL only on Site Management page in your account.
- If the customer orders a single product and you have specified the approved URL at the product level, the customer will be returned to the URL indicated at the product level. 3A. If multiple products are ordered and you have set up approved URLs at the product level, the order process ends at the 2Checkout order confirmation page. At this page, there will be a “Click here to access your product” link for each product that will direct the customer to the approved URL for that product. Since the customer ordered multiple products, this page will not close until it is manually closed by the customer. This way the customer will receive all the downloads or will be forwarded to all the correct URLs to receive their downloads.
**Useful Info
To add an approved URL to the Site Management page in your account, you can click on Account tab and then select the Site Management subtab.
To add a approved URL to each of your products, you will need to click the Products tab. You will then need to click on the “edit” link for the product you need to add the approved URL to. There will be a field to input your approved URL. Simply add your approved URL and click on the Save Changes button.
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