One of the biggest challenges facing online (card not present) merchants is “Friendly Fraud”. What do we mean by friendly fraud? The standard definition for friendly fraud is when a customer uses a credit card to make a purchase, and then disputes the charge with their credit card company once the item(s) are received. Consumers [...]
2Checkout.com strives to provide vendors with detailed stat tracking to assist in monitoring the financial history of their accounts. A key aspect of this information is active tracking of refund and bank dispute amounts and percentages. These percentages play a key role in 2Checkout account evaluations, as well as determining the level of the rolling [...]
Posted in 2Checkout Blog, Chargebacks, Issuing Refunds, Newest
Tagged BAD, bank assisted dispute, chargeback, policy, refund, reserve
