We are at the half-way mark in becoming PCI Compliant. We took a little break for Fraud Awareness Week and now we are ready to “Maintain a Vulnerability Management System”. Our previous efforts have been focused on Building and Maintaining a Secure Network and Protecting Cardholder Data. We now have a firewall, clear policies regarding [...]

Publicado en 2Checkout Blog

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2Checkout.com Risk Representatives regularly review accounts and associated websites for compliance to the Terms of Service every merchant agrees to upon opening a 2Checkout.com account. A TOS violation, if discovered, may result in the disabling of an account’s selling ability account pending resolution of the issue. In order to prevent any inconvenience or loss of [...]

Publicado en 2Checkout Blog, General Questions, Our Policies

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2Checkout.com strives to provide vendors with detailed stat tracking to assist in monitoring the financial history of their accounts. A key aspect of this information is active tracking of refund and bank dispute amounts and percentages. These percentages play a key role in 2Checkout account evaluations, as well as determining the level of the rolling [...]

Publicado en 2Checkout Blog, Chargebacks, Issuing Refunds, Newest

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Everything you need to know about online retailing, step by step and in depth. Teach me. Why 2Checkout? You have choices, compare our service with everyone else. Show me. Policy All the legalese you need to know Read the fine print. Problems We’ll solve them. Feel Better.

Publicado en Uncategorized

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Basic transaction fees are as advertised. Signup/Account Establishment Fee: There is a one-time set-up fee of $49 USD. Transaction Fees: 2CO applies a 5.5% commission on each transaction, plus a $0.45 USD charge per transaction. Additional Penalties and Fees: If you elect to pay the sign up fee via the check or PayPal method and [...]

Publicado en Fees

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2CO strongly encourages you to take advantage of our Customer Care team. A link to our ticket system or our toll-free 800 number can be posted on your website. As you are notified as to any inquiry or dispute that is brought to our attention this essentially provides you with a multi-level customer service department [...]

Publicado en Fraud

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2Checkout.com’s lost check policy provides you with two options: 1) Stop payments can be done upon your authorization. It will take 7-14 business days to void and invalidate the original check payment issued. The fee for this service is $30.00 USD. Funds will then be credited to the account balance and will be reissued as [...]

Publicado en Payment Not Received

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You may not enter orders for your customers. Part of our order identification system, fraud detection service and order tracking depends on having the customer input their orders on our SSL secure order page.

Publicado en Security

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2CO is happy to provide both US and internationally-based merchants with an e-commerce solution. We can service merchants from almost anywhere in the world. Merchants from Venezuela must meet certain conditions. Merchants or banking institutions from the following countries are currently EXCLUDED from any type of operating arrangement with 2CO: North Korea Cuba Iran Sudan [...]

Publicado en International Issues

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