Product options are variable selections of certain products, such as shoe size or shirt color, offered to customers. When a customer orders a product that is associated with a product option, the option will be presented in a drop down selection box on the first page of the purchase routine.

The product options page in your account provides you with access to view, create, remove and edit your product options. To access the product options page in the sellers area, please login at the following URL: https://www.2checkout.com/va/

Once you have logged in, click on the Products tab and then select the Options sub-category.

The product options page provides you with the options name, the option values names and the surcharge for each value. The left side of the table provides you with the ability to delete and edit the options. The product options page also provides you with the Option Locator search tool which allows you to search by the option name and option value name.

Creating Product Options

If you would like to create a new option you can click on the Add New Option link on the right hand side of the page. From here you must specify the following:

• Option Name: The name of the option you create. This name will identify the product option for your customers on the order review page.
• Value Names: These are the actual choices offered for the given option. For instance, if you have ‘Size’ as an option, the values might be ‘Small’, ‘Medium’, and ‘Large’.
• Surcharge: This is the additional cost you may charge customers to choose a certain option. Surcharges may be specified in whole numbers (5) or as decimals to two places (5.00, 4.99, etc.). You do not have to add surcharges.

There is no limit to the number of option values and you may specify up to 10 at a time by using the option value drop down. When your option values are entered you may click the save changes button to save your current values. This action will also provide you with new option value fields.

Associating Product Options

Once your product option has been created you may associate it with products by selecting the Products tab and clicking the Edit icon for the product. Your newly created product option will be listed on the right hand side of the page. It can be associated with your product by clicking on the check box next to the Option Name and then clicking the Save Changes button.

Editing Product Options

To make changes to your current product options click on the icon located in the Edit column. Editing the option will allow you to change any of the current option value and surcharges as well as add new option values and surcharges to the product option. To add additional option values select the number of new values you wish to add from the drop down box located above the option details. Once you have finished editing your product option, please click the Save Changes button to save your changes.

When you set up your products in our database, you have the option of indicating whether they are tangible (a physical product that will be shipped or otherwise delivered offline) or intangible (a good that will be delivered by download or electronically). If your product(s) are set up as intangible, shipping charges will not be applied because the system thinks that your products won’t be shipped. To check if your products are setup as intangible, please login to the sellers area at the following URL: https://www.2checkout.com/va/

Once you have logged in, please click on the Products tab and then click on the Edit icon listed under the actions column for the product you wish to check. This will open the Edit Product page where you can check whether Yes or No is selected under the Tangible field. If No is selected, please change the selection to Yes and then click the Save Changes button at the bottom of the page.

Now that you have setup the product as tangible you must make sure that you have a shipping method created in your account. If you have not setup any shipping methods and a customer attempts to order a product defined as tangible in our system, they will receive the following error message:

No shipping available to your country

To check whether or not you have shipping methods setup, please login to the sellers area at the following URL: https://www.2checkout.com/va/

Once you have logged in click the Shipping tab and then select the List subcategory. If no shipping methods are listed click the Add New Shipping Method link to rectify this problem. Instructions on creating shipping methods in our new sellers area can be found in the Related Articles section at the bottom of the article.

If you are using a third party shopping cart, the 2CO software does not compute shipping. This function is handled by your shopping cart software. Please check the configuration of your cart to ensure that this is set up correctly.

Related Articles:

• TUTORIAL: Creating Shipping Methods