By Karon Thackston © 2009, All Rights Reserved
A recent article found in Internet Retailer revealed that 85% of consumers plan to shop online this holiday season. Sixty-nine percent plan to make holiday purchases online. The survey goes on to say that 57% of shoppers are planning to use the Internet to “compare different retailers to find the best price.”
This comes as no surprise during a time of economic upheaval. But is your ecommerce site ready to convert these shoppers? What if you offer the same price as many other retailers? Or even a higher price? Are dollar signs the only card consumers are willing to play this holiday season? No.
During an economic challenge, the focus isn’t necessarily just on price alone. What shoppers want is value. Sure, it’s an old-school term, but it still holds just as true today as it did in the ‘70s and even the ‘30s.