You spoke — in multiple languages — and we listened!

2CO’s purchase routine is now better able to accommodate customers, by providing 15 languages to checkout in. The language options have been added to the top-right corner of our purchase routine, each displayed natively.

This feature provides immediate translation of our standard checkout form to one of these additional languages, with a click of the mouse!

If you are a vendor, and interested in choosing a default language to match your site and further enhance the customer experience, you can pass in a new parameter, “lang” when you hand off to 2CO.

As promised, we are staying true to our commitment of continuously improving our customer experience. By offering our service in multiple languages and facilitating better communication with customers, we are taking one more step toward improving customer conversion rates.

Traditional Chinese, Danish, Dutch, French, German, Greek, Italian, Japanese, Norwegian, Portuguese, Slovenian, European Spanish, Latin Spanish, and Swedish are now available in addition to English. To see working examples and integration instructions, please see our updated Knowledge Base article “Do you offer any languages other than English?”

As we monitor the success of this first round of translations, we hope you continue to provide us suggestions for a second round of language translations that will help reach us out to even more customers.

Stay tuned for more news on positive changes to the purchase routine as we continue to test and refine our layout, research additional languages and consider alternative payment options. We thank all of you who provided valuable feedback throughout the testing process.

Payoneer will be taking all of their online services down on Sunday, January 4th, 2009 for 6 hours from 1am – 7am EST for scheduled maintenance and security updates.

The following services will not be available during this time:

• Payoneer API – No payment distributions/queries for existing payees/payments
• Payoneer hosted Partner Landing Sites – No new cardholder registrations
• Partners’ Administration Console
• Report Services
• Cardholders’ My Account services
• Cardholders’ private loading services
• Cardholders will not be able to claim payments
• Card loading services
• Card issuing services
• Email services

Your cards may be used at points of sale and ATMs as normal.

Please contact Payoneer directly with any questions.

Beta-version available today for your feedback!

Do you say “checkout” but a subset of your customers say it differently? We have your solution.

Staying true to our commitment of diversifying features to remain focused on the needs of an expanding global audience, 2Checkout has officially launched the beta of a new purchase routine loaded with 14 language translations for customers to choose during checkout.

The new feature, located in the top right corner of the purchase page in native characters, will provide immediate translation of 2CO’s standard purchase routine with a single click. Better yet, once the system goes live early next year, vendors will be able to direct customer traffic to the translated version of their choice, to eliminate the extra step of translating the English version for their international customer base.

In addition to English, the new purchase routine will include Traditional Chinese, Danish, Dutch, French, German, Greek, Italian, Japanese, Norwegian, Portuguese, Slovenian, European Spanish, Latin Spanish, and Swedish. Click on any of the following sample links to test the translation process:

Continue reading…

Last year, 2Checkout and Payoneer joined forces to add a new payment option — the 2Checkout Reloadable MasterCard© – to our existing list of traditional methods including ACH/direct deposit, check, and wire transfer.

Since then, nearly 1,800 2CO vendors have chosen the reloadable card option over traditional methods and the list continues to grow. So you ask…why is this method so popular? There are a number of reasons but safety, convenience and conservation definitely come to mind.
Continue reading…

Think your online business is too small to be concerned about PCI Compliance? Think again.

Every business accepting credit cards is responsible for meeting Payment Card Industry Data Security Standards (PCI DSS). However, since 2Checkout is the merchant of record on each sale you make, we take full ownership of the security requirements, managing PCI for you free of charge. How important is this value-added service? You make the call…

Javelin Strategy and Research recently published a report on data breach measuring consumers’ feelings about security. The study suggests over 75% of consumers will stop shopping with businesses regularly plagued by data breaches. With a heightened concern for identity theft, consumers feel they have too much to lose… and so does the credit card industry.

The study also suggests, “retailers and merchants are viewed by 63% of consumers as the least secure when protecting consumer’s data, compared with processors (16%), card networks like Visa or MasterCard (5%) and issuers (5%). When little is known about a data breach, half of all consumers automatically consider the merchants where they shop to be at fault.” In other words, no matter whose at fault, there is a good chance consumers will point their fingers at you!

Correctly following PCI standards can be very expensive and time consuming for small businesses lacking the resources and technical knowledge to handle data storage to spec. However, it is an imperative part of doing business and based upon the results of this study, even more important to your customers.

The bottom line is, every business accepting cards must follow PCI standards. However, since 2Checkout takes full ownership of these requirements you can remain focused on marketing and selling more products instead of being concerned about remodeling your coat closet into a makeshift, password protected server room.

Related Article: PCI Compliance