Getting Started » General Questions »

Identifying 2CO Orders

Identifying an order as a 2Checkout order can be done by viewing the credit card statement that was used to place the order. What is displayed on the customers statement can vary slightly depending on the bank that issued the card. Normally, when a customer pays for an order by credit card, the transaction will display on their statement as the follows.

2CHECKOUT.COM*XXXXXXX 877-294-0273 (The XXXXXXX is the vendors soft descriptor.)

If a customer selects to pay by PayPal, and uses a Credit Card as the funding source the transaction, their statement will show the following:

PayPal*2CHECKOUTCO 877-294-0273

If you have any questions about a transaction you have found on your statement please contact 2Checkout directly so we can assist you.

10 Questions Every 2Checkout.com Supplier Should Ask Themselves

2Checkout.com Risk Representatives regularly review accounts and associated websites for compliance to the Terms of Service every vendor agrees to upon opening a 2Checkout.com account. A TOS violation, if discovered, may result in the disabling of an account’s selling ability account pending resolution of the issue. In order to prevent any inconvenience or loss of business due to sales interruption I encourage all vendors to take the time to ask themselves these 10 questions to determine their Terms of Service compliance and ensure a long and profitable business relationship with 2Checkout.com!

Continue reading…

Can I Use 2CO?

2CO has a number of requirements that you need to meet before you can affiliate with our company. Basically, you can become an affiliated 2CO vendor if:

  • You maintain a web site(s) that contains complete marketing, advertising, and product information including valid customer service information, a refund and return policy, our compliance disclaimer and a universally accepted privacy policy.
  • Our customers will place the orders themselves through your web site and 2CO.com. Suppliers of 2CO agree not to place orders on behalf of customers as part of normal business operations.
  • Your product or service meets our product/service requirements.

Please thoroughly review Our Policies including the Prohibited Products list before choosing 2CO as your marketing partner.

Thank you for your interest in 2CO! We’ll be happy to address any issues or concerns that are not covered in this knowledge base via ticket system submissions.

I Do Not Have a Web Site Yet, Can I Sign Up?

If you are establishing your domain, or your site is under construction, you can still open an account with 2CO. Many new suppliers prefer to include 2CO in their site design prior to actually being ready to sell.

Additionally, since your account is not charged for inactivity, there is no financial penalty for pro-actively establishing your account.

Once your site has been established, the Domain details can be updated by sending an email to Risk@2co.com or submitting a Support Ticket through our Help Desk.

Once your account is active and processing sales, to change the URL of your account their will be a $19.00 fee charged.

Please note that our Risk Management Department may contact you in regard to any changes made to this information. This is done to protect you and ensure the changes do not include any potential move or violation of our operating policies.

Please remember, that until your site has been reviewed by our Risk department you will not be able to accept sales.

Are Memberships or Subscriptions Supported?

Yes, 2CO does support membership-based or subscription-based products or services.

The purchase routine will pass back control to routines or pages on your site after the sale, so that you can easily receive payment for, then automate the set up of, member accounts for buyers.

You can bill them a one-time fee, or at a specified approved interval, using our recurring billing features.

Get a FREE Member Administration script using this link:

http://lite.membershipclientpro.com/

or use your own or other third party script. You can even set the members up manually using our confirmation emails if you like — it’s completely up to you!

Do I Need a Shopping Cart?

No, you do not need to use a shopping cart to integrate with 2CO.

All that is required is an HTML link. We provide sample code snippets for each of your products that can be easily incorporated into your site.

See a demonstration here: acmeonlinebooks.com

Can I Use a Shopping Cart?

Yes, you can use a 3rd party shopping cart in conjunction with 2CO’s features. For a cart to work with 2Checkout, the cart creator must build this functionality into the cart system. We have a verified list of carts that will work with our system if you need assistance locating a cart for your website.

Shopping cart functionality already exists on 2CheckOut as a basic option. All you have to do is place “buy” and “checkout” links on your site.

See a demonstration here:

http://acmeonlinebooks.com/

How and When Will I Be Paid?

2CO is happy to supply our contracted suppliers with a number of payment options.

Suppliers with bank accounts in Australia, Canada, Great Britain, or The United States can have payments electronically deposited directly into their bank account at no cost via our direct deposit payment methods.

Suppliers without a bank account in any of the countries above can have their payments electronically deposited into their bank account via our wire transfer payment method.

If your currency is included in the list of supported currencies below then you can choose to receive the wire in your local currency at a fee of $6.00 per transfer or you can choose to receive the wire in US Dollars at a fee of $15.00 per transfer.

If your bank’s currency is not included in the list below then you can choose to receive a US Dollar transfer at a discounted rate of $10.00

Currently, we are offering payments in the following currencies:

AUD Australian Dollars
CAD Canadian Dollars
CYP Cyprus Pounds
CZK Czech Republic Koruny
DKK Denmark Kroner
EEK Estonia Krooni
EUR Euro
HKD Hong Kong Dollar
HUF Hungary Forint
INR Indian Rupee
ILS Israel New Shekel
JPY Japanese Yen
KWD Kuwait Dinars
MXN Mexican New Peso
NZD New Zealand Dollar
NOK Norwegian Kroner
PHP Philippines Pesos
PLN Poland Zlotych
GBP Pound Sterling
SAR Saudi Arabia Riyals
SGD Singapore Dollar
SKK Slovakia Koruny
SEK Swedish Kroner
CHF Swiss Franc
THB Thai Baht (temporarily unsupported!)
TRY Turkish Lira
AED United Arab Emirates Dirhams
USD US Dollars

All of our suppliers can chose to have their payment sent using our air-mail check payment method for a fee of $4.00.

Vendors that are located in Great Britain, Australia, and Canada are able to receive payment via Foreign Currency Electronic Funds Transfer (FCEFT) in their own currency. Vendors are now able to receive payment via FCEFT in Swiss Francs, Euro, Mexican Peso and New Zealand Dollar. There is no fee for a FCEFT payment. More information on this payment method can be found here.

Each accounting period is a week long. A new period begins each Wednesday.

All transactions that have deposited before the close of each period will be processed and payments will be disbursed the next day, Thursday. However, if the payment date falls on a US-banking holiday, payments will be disbursed on the next business day.

Account Verification:
All accounts are subjected to our account verification processes.

While this process is usually seamless, difficulty in verifying the legitimacy and status of your account can result in the delay of your payments.

Important Note:
Suppliers selling tangible goods should not expect payment until 2CheckOut can confirm receipt of goods shipped, and they were received as per the terms advertised on the supplier’s website or auction. Delaying shipment until you receive funds is NOT considered an acceptable business practice.

Suppliers selling intangible goods, such as service related products (e-downloads, hosting, etc.), should not expect payment until 2CheckOut can confirm that your services have been rendered.

All Payments are subject to Reserve Funds.

Can 2CO Be Used for Non-Internet Orders?

Non-Internet sales are not supported by 2CO’s merchant account agreement.

2CO does hope to soon be able to support mail-order, telephone and facsimile sales transactions in addition to our traditional electronic commerce interface.

Buyers should enter their orders online for themselves. You can easily send an email to customers containing the order details along with a link, so the customer can enter their payment information.

How Can I Pay For My Account Without a Credit Card?

2CO is happy to provide our potential suppliers with various options with which
to pay their account establishment fee.

Options Include:

Money Order
Cashier’s Check (Bank-Issued)
Certified Check (Bank-Issued)
PayPal

Thank you for your interest in 2CO!

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