Getting Started »

Can I Pay the Sign-Up Fee by Money Order?

Yes, you can pay your account establishment fee by money order, or various other options.

A cashier’s check, or other bank-issued check, has the same guidelines applied as for money order submissions.

If a money order or guaranteed check payment remains your option-of-choice, please follow these instructions:

1. Obtain the money order in the amount of $49.00 USD
2. Complete the first page of the signup form located at http://www.2checkout.com/signup.htm
3. Print the completed form
4. Enclose the money order with the completed form and mail it to:

2Checkout.com Inc.
Attn: New Accounts
1785 O’Brien Drive
Columbus, Ohio 43228
U.S.A.

We will notify you upon receipt of the information and payment via email.

If you elect to pay the sign up fee via the check or PayPal method and we do not receive the funds, a manual adjustment can be made for the $49.00 plus a $25.00 manual processing fee from the current balance on the account.

Welcome to 2CO!

Are Transaction Fees Negotiable?

We cannot negotiate our discount rate.

All of our vendors are charged the same discount rate, and such a rate is not negotiable. These fees are quite modest, when one considers all of the services obtained:

- Support Staff
- Real-Time Gateway Access
- Industry-Leading Fraud Screening
- Customer Service Support
- Marketing Base

We are certain you can appreciate the expense of providing these services to you and our customers on a daily basis. Discounting our transaction rate would also force us to ‘discount’ the services and features provided to you and the customer, which is not something we are willing to do.

What Fees Can I Expect to Pay?

Basic transaction fees are as advertised.

Signup/Account Establishment Fee:

There is a one-time set-up fee of $49.

Transaction Fees:

2CO applies a 5.5% commission on each transaction, plus a $0.45 charge per transaction.

Additional Penalties and Fees:

If you elect to pay the sign up fee via the check or PayPal method and we do not receive the funds, a manual adjustment can be made for the $49.00 plus a $25.00 manual processing fee from the current balance on the account.

Depending upon your funding selection, you can experience wire transfer costs. Additional fees can be applied for unsuccessful funding transfers, should the information provided to 2CO prove to be erroneous.

Should you elect to be paid by check, and fail to receive one via first-class mail, you can elect to pay applicable stop-payment fees in order to have the payment reissued in advance.

Chargeback experience can also result in fees passed along to you. We strongly encourage all contracted suppliers to assist in combating credit card fraud in order to minimize or eliminate fees of this type. Fees can vary depending upon utilization experienced by various suppliers.

Please review the Supplier Agreement, Operating Guidelines, and Fee Schedule for specifics regarding these fees.

Supplier Agreement:
https://www.2checkout.com/documentation/supplier_agreement.html

Operating Guidelines:
https://www.2checkout.com/documentation/op_regs.html

Fee Schedule:
https://www.2checkout.com/documentation/op_regs_a.html

Is There a Reserve Policy?

Yes, 2CO holds a reserve for chargebacks, refunds, and ACH returned items in event the supplier goes out of business, becomes unreachable or simply terminates their relationship with 2CO without notice.

For all accounts, the reserve begins at 5% of gross sales within the payment period. The reserve amount is held for 90 days, then released.

Reserve Example ( 5% Reserve Level, 90 day hold ):

June 1st payment cycle
———————–
$120 in sales
$20 in refunds from sales in this payment period
$10 in refunds from sales in a previous payment period

The reserve held would be $5 or ( ($120 - $20) * 5% ).

Under this example, the $5 would be released to you on the September 1st payment cycle.

The reserve level can be increased based upon individual account experience. Any potential increase is always discussed with the supplier in order to ascertain whether the situation can be rectified in another manner.

Can I Set Up a New Account With Funds From An Existing Account?

Yes, you can utilize funds on account with 2CO to pay the account establishment fee for a second account.

Please follow these instructions when utilizing this payment option:

1. Go to the “Start Selling” link located on http://www.2checkout.com.
2. Complete the required information, but choose the “Mail in Your Check” option located at the the top of step 2 of the signup process.
3. When the signup is completed, send an email to sales@2checkout.com with the SellerIDs (old and new).

Step 3 is VERY important, as our Fraud Department will likely terminate the new account for fraudulent payment information without prompt notification to our Sales Department.

Can the Signup Fee Be Waived?

We cannot waive our account establishment fee.

All of our potential vendors are charged this fee. This fee is quite modest when one considers all of the services it helps pays for:

- Support Staff
- Real-Time Gateway Access
- Industry-Leading Fraud Screening
- Customer Service

We are sure you can appreciate the expense of providing these services to you and your customers on a daily basis. Discounting our account establishment fee would also force us to ‘discount’ our customer service, which is not something we are willing to do.

Additionally, this fee is much less than one could expect to pay for a normal merchant account. Some of the setup fees for those can be several hundred dollars.

What if my products are under $5.

In the event that all products offered by a vendor are less than 5.00 each, additional rates apply to offset charges incurred by processing transactions.

Each Transaction 6.5% of the transaction total, plus $1.00

Can I Use 2CO?

2CO has a number of requirements that you need to meet before you can affiliate with our company. Basically, you can become an affiliated 2CO vendor if:

  • You maintain a web site(s) that contains complete marketing, advertising, and product information including valid customer service information, a refund and return policy, our compliance disclaimer and a universally accepted privacy policy.
  • Our customers will place the orders themselves through your web site and 2CO.com. Suppliers of 2CO agree not to place orders on behalf of customers as part of normal business operations.
  • Your product or service meets our product/service requirements.

Please thoroughly review Our Policies including the Prohibited Products list before choosing 2CO as your marketing partner.

Thank you for your interest in 2CO! We’ll be happy to address any issues or concerns that are not covered in this knowledge base via ticket system submissions.

I Do Not Have a Web Site Yet, Can I Sign Up?

If you are establishing your domain, or your site is under construction, you can still open an account with 2CO. Many new suppliers prefer to include 2CO in their site design prior to actually being ready to sell.

Additionally, since your account is not charged for inactivity, there is no financial penalty for pro-actively establishing your account.

Once your site has been established, the Domain details can be updated by sending an email to Risk@2co.com or submitting a Support Ticket through our Help Desk.

Once your account is active and processing sales, to change the URL of your account their will be a $19.00 fee charged.

Please note that our Risk Management Department may contact you in regard to any changes made to this information. This is done to protect you and ensure the changes do not include any potential move or violation of our operating policies.

Please remember, that until your site has been reviewed by our Risk department you will not be able to accept sales.

Are Memberships or Subscriptions Supported?

Yes, 2CO does support membership-based or subscription-based products or services.

The purchase routine will pass back control to routines or pages on your site after the sale, so that you can easily receive payment for, then automate the set up of, member accounts for buyers.

You can bill them a one-time fee, or at a specified approved interval, using our recurring billing features.

Get a FREE Member Administration script using this link:

http://lite.membershipclientpro.com/

or use your own or other third party script. You can even set the members up manually using our confirmation emails if you like — it’s completely up to you!

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