2Checkout.com » Customers http://www.2checkout.com/community merchant account / credit card processing alternative Fri, 20 Nov 2009 14:30:12 +0000 http://wordpress.org/?v=2.8.5.2 en hourly 1 Making An ATM Debit Purchase http://www.2checkout.com/community/blog/knowledge-base/making-an-atm-debit-purchase http://www.2checkout.com/community/blog/knowledge-base/making-an-atm-debit-purchase#comments Tue, 05 May 2009 22:18:06 +0000 simba http://www.2checkout.com/community/?p=754 Purchasing goods through 2Checkout using your ATM Debit card is quick and easy.

When you are ready to pay for your purchase, you will be presented with a Payment Methods page where you want to select the “Debit” option.

Our purchase routine will then ask you for the number of your debit card. Since debit cards and credit cards work virtually in the same manner, this screen should look similar to if you were purchasing with a credit card.

Once you have entered your card details and clicked the “Next” button, 2Checkout will then begin a secure connection with AccuLynk, the ATM Debit processing service. Once it has established the secure connection, you will then be asked if you really do want to process your card as an ATM Debit card, or you can click the “Cancel” button to process the number you entered as a standard credit card. Please note that PaySecure currently supports the NYCE, PULSE And ACCEL/Exchange networks. If your debit card cannot be processed by the PaySecure network it will be run as a signature debit and you will not be prompted to enter your PIN number.

Clicking the “Continue” button will move you to the next step in the check-out process. Here, AccuLynk will ask you for the PIN to your debit card. You will notice that the numbers are scrambled (not in standard ascending order).

Each time you click a number, the numbered buttons will visually scramble again. This is done as a security precaution.

Once you have entered your full PIN, click the “Submit PIN” button to process the transaction. If there are any issues with processing the transaction, a notice will display informing you of the general issue. Otherwise, if the transaction processes successfully, you will be presented with either the standard 2Checkout receipt page or you will be returned back to the vendor’s website (depends on how the vendor has their account set up).

You have just completed a successful ATM Debit purchase through 2Checkout using the AccuLynk service!

]]> http://www.2checkout.com/community/blog/knowledge-base/making-an-atm-debit-purchase/feed 0 What if the Supplier Won’t Respond? http://www.2checkout.com/community/blog/knowledge-base/customers/what-if-the-supplier-wont-respond http://www.2checkout.com/community/blog/knowledge-base/customers/what-if-the-supplier-wont-respond#comments Sun, 30 Dec 2007 22:32:26 +0000 2checkout http://www.2checkout.com/community/blog/knowledge-base/customers/what-if-the-supplier-wont-respond/ If you are unable to get a response from a 2Checkout.com supplier please open a support ticket or call Customer Care anytime, so we may assist you. Our Customer Care department is available 24 hours a day.

]]> http://www.2checkout.com/community/blog/knowledge-base/customers/what-if-the-supplier-wont-respond/feed 0 How Can I Contact The Supplier? http://www.2checkout.com/community/blog/knowledge-base/customers/how-can-i-contact-the-supplier http://www.2checkout.com/community/blog/knowledge-base/customers/how-can-i-contact-the-supplier#comments Sun, 30 Dec 2007 22:24:46 +0000 2checkout http://www.2checkout.com/community/blog/knowledge-base/customers/how-can-i-contact-the-supplier/ All 2Checkout.com suppliers are required to provide contact information on their website. If you are unable to locate contact information for the supplier please open a support ticket or call Customer Care anytime. Our Customer Service team is available 24 hours a day.

]]> http://www.2checkout.com/community/blog/knowledge-base/customers/how-can-i-contact-the-supplier/feed 0 How can I change the billing information/email address on my recurring order? http://www.2checkout.com/community/blog/knowledge-base/customers/orders/how-can-i-change-the-billing-informationemail-address-on-my-recurring-order http://www.2checkout.com/community/blog/knowledge-base/customers/orders/how-can-i-change-the-billing-informationemail-address-on-my-recurring-order#comments Sun, 30 Dec 2007 22:21:15 +0000 2checkout http://www.2checkout.com/community/blog/knowledge-base/customers/orders/how-can-i-change-the-billing-informationemail-address-on-my-recurring-order/ For privacy and security reasons, billing information on recurring orders can only be changed by the customer. If you wish to change or update the billing information on a recurring order, please open a support ticket or call Customer Care anytime. Our Customer Service team is available 24 hours a day.

]]> http://www.2checkout.com/community/blog/knowledge-base/customers/orders/how-can-i-change-the-billing-informationemail-address-on-my-recurring-order/feed 0 How Can I Cancel a Recurring Order? http://www.2checkout.com/community/blog/knowledge-base/customers/orders/how-can-i-cancel-a-recurring-order http://www.2checkout.com/community/blog/knowledge-base/customers/orders/how-can-i-cancel-a-recurring-order#comments Sun, 30 Dec 2007 22:18:30 +0000 2checkout http://www.2checkout.com/community/blog/knowledge-base/customers/orders/how-can-i-cancel-a-recurring-order/ You may cancel the billing on a recurring order by contacting the supplier directly, or by contacting 2Checkout.com Customer Service directly 24 hours a day. A confirmation of the cancellation will be emailed to you as soon as the recurring order has been canceled.

]]> http://www.2checkout.com/community/blog/knowledge-base/customers/orders/how-can-i-cancel-a-recurring-order/feed 5 Why do I see a “no shipping available to my country” error? http://www.2checkout.com/community/blog/knowledge-base/customers/orders/why-do-i-see-a-no-shipping-available-to-my-country-error http://www.2checkout.com/community/blog/knowledge-base/customers/orders/why-do-i-see-a-no-shipping-available-to-my-country-error#comments Sun, 30 Dec 2007 20:39:35 +0000 2checkout http://www.2checkout.com/community/blog/knowledge-base/customers/orders/why-do-i-see-a-no-shipping-available-to-my-country-error/ This error is generated when the supplier is selling a tangible product and the shipping country entered by the customer does not have a valid shipping method set up in the supplier’s 2Checkout account. If this error is encountered, the customer may wish to contact the supplier directly via the contact information provided on their website to inquire if they are able to ship to the customers location. If the supplier wishes to ship to that country, they will need a shipping method that includes it.

If the supplier is unable to ship outside the United States, you may wish to consider using Access USA to ensure you are able to place and receive your order.

]]> http://www.2checkout.com/community/blog/knowledge-base/customers/orders/why-do-i-see-a-no-shipping-available-to-my-country-error/feed 0 What should I do if the supplier didn’t receive the order details for my order? http://www.2checkout.com/community/blog/knowledge-base/customers/orders/what-should-i-do-if-the-supplier-didnt-receive-the-order-details-for-my-order http://www.2checkout.com/community/blog/knowledge-base/customers/orders/what-should-i-do-if-the-supplier-didnt-receive-the-order-details-for-my-order#comments Sat, 01 Dec 2007 17:31:44 +0000 craig http://www.2checkout.com/community/blog/knowledge-base/customers/orders/what-should-i-do-if-the-supplier-didnt-receive-the-order-details-for-my-order/ Please be certain that you have provided the supplier with the name and email address you had entered when you had placed the order, as well as your 2Checkout.com order number. If you had elected to pay for your order using the PayPal payment option on 2Checkout.com, please be certain to provide the supplier with the email address that is associated with your PayPal account. If a supplier is unable to locate your order, or hasn’t received the funds for an order, please contact 2Checkout directly, 24 hours a day, so we can locate the order and contact the supplier directly with the order details.

]]> http://www.2checkout.com/community/blog/knowledge-base/customers/orders/what-should-i-do-if-the-supplier-didnt-receive-the-order-details-for-my-order/feed 0 Error Message: No shipping available to your country! http://www.2checkout.com/community/blog/knowledge-base/suppliers/tech-support/using-the-plug-n-play-cart/shipping-calculations/why-am-i-getting-a-no-shipping-available-to-your-country-error http://www.2checkout.com/community/blog/knowledge-base/suppliers/tech-support/using-the-plug-n-play-cart/shipping-calculations/why-am-i-getting-a-no-shipping-available-to-your-country-error#comments Wed, 13 Jun 2007 20:34:41 +0000 knowledgebase http://www.2checkout.com/community/?p=351 Why am I getting this “No shipping available to your country!” error?

No shipping available to your country!
(The vendor may need to define a shipping method.)

This error is generated when the supplier is selling a tangible product and the shipping country entered by the customer does not have a valid shipping method set up in the supplier’s 2Checkout account. If the supplier wishes to ship to that country they will need a shipping method that includes it. Suppliers can follow the instructions listed in our shipping method tutorial for assistance creating or editing shipping methods.

If you are an international customer and wish to place an order with a supplier who does not ship to your country, you can use the service provided by Access USA to facilitate shipping to your location.

Click here to learn more about Access USA.

Related Article: Reshipping Packages

]]> http://www.2checkout.com/community/blog/knowledge-base/suppliers/tech-support/using-the-plug-n-play-cart/shipping-calculations/why-am-i-getting-a-no-shipping-available-to-your-country-error/feed 0 Why is 2CO on my credit card statement? http://www.2checkout.com/community/blog/about-2co/why-is-2checkout-on-my-credit-card-statement http://www.2checkout.com/community/blog/about-2co/why-is-2checkout-on-my-credit-card-statement#comments Tue, 03 Apr 2007 21:58:09 +0000 2checkout https://192.168.2.217/fresh/?p=269 Who is 2Checkout (2CO.com)?

2Checkout Inc. (2CO) is a reseller for thousands of online businesses. If you have a 2CO or 2Checkout charge on your statement, it is very likely that you or someone in your household placed an online order with one of our contracted vendors.

Employment Opportunites

What is 2Checkout (2CO.com) billing me for?

If you have a 2CO charge on your statement, please look up your order here to verify your purchase or report a problem:

  • I do not recognize a charge on my bank statement.
  • I know my order number and wish to report a problem.
  • I don’t know my order number and wish to report a problem.

Look Up Order

Want to Speak to a Service Representative?

If you wish to speak to a representative, call our Customer Service Support Center toll-free at 1-877-294-0273.

  • Direct: 1–614–921–2450
  • International: +1 1–614–921–2450
  • US and Canada Toll Free: 1–877–294–0273
  • UK and Northern Ireland: 0871 284 4844

Have You Reported a Problem that was NOT Resolved?

If you previously reported a problem concerning a purchase, please submit a support ticket to have the 2Checkout customer service staff intercede.

]]> http://www.2checkout.com/community/blog/about-2co/why-is-2checkout-on-my-credit-card-statement/feed 0 Do I have to pay online? Can I pay over the phone / mail in a check? http://www.2checkout.com/community/blog/knowledge-base/customers/orders/do-i-have-to-pay-online-can-i-pay-over-the-phone-mail-in-a-check http://www.2checkout.com/community/blog/knowledge-base/customers/orders/do-i-have-to-pay-online-can-i-pay-over-the-phone-mail-in-a-check#comments Sat, 30 Dec 2006 22:04:38 +0000 2checkout http://www.2checkout.com/community/blog/knowledge-base/customers/purchasing/do-i-have-to-pay-online-can-i-pay-over-the-phone-mail-in-a-check/ 2Checkout does not offer a service to order over the telephone or by mailing in a check for an order. Customers must place the order online using the vendors website and checkout with 2Checkout.com.

2Checkout does offer an online check payment method which may be used as a bank transfer payment method. This would allow customers to initiate a transfer directly from their bank account to 2Checkout for an order.

Related Articles:

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