2Checkout.com » Orders

Making An ATM Debit Purchase

simba — Tue, 05 May 2009 22:18:06 +0000

Purchasing goods through 2Checkout using your ATM Debit card is quick and easy.

When you are ready to pay for your purchase, you will be presented with a Payment Methods page where you want to select the “Debit” option.

Our purchase routine will then ask you for the number of your debit card. Since debit cards and credit cards work virtually in the same manner, this screen should look similar to if you were purchasing with a credit card.

Once you have entered your card details and clicked the “Next” button, 2Checkout will then begin a secure connection with AccuLynk, the ATM Debit processing service. Once it has established the secure connection, you will then be asked if you really do want to process your card as an ATM Debit card, or you can click the “Cancel” button to process the number you entered as a standard credit card. Please note that PaySecure currently supports the NYCE, PULSE And ACCEL/Exchange networks. If your debit card cannot be processed by the PaySecure network it will be run as a signature debit and you will not be prompted to enter your PIN number.

Clicking the “Continue” button will move you to the next step in the check-out process. Here, AccuLynk will ask you for the PIN to your debit card. You will notice that the numbers are scrambled (not in standard ascending order).

Each time you click a number, the numbered buttons will visually scramble again. This is done as a security precaution.

Once you have entered your full PIN, click the “Submit PIN” button to process the transaction. If there are any issues with processing the transaction, a notice will display informing you of the general issue. Otherwise, if the transaction processes successfully, you will be presented with either the standard 2Checkout receipt page or you will be returned back to the vendor’s website (depends on how the vendor has their account set up).

You have just completed a successful ATM Debit purchase through 2Checkout using the AccuLynk service!

How can I change the billing information/email address on my recurring order?

2checkout — Sun, 30 Dec 2007 22:21:15 +0000

For privacy and security reasons, billing information on recurring orders can only be changed by the customer. If you wish to change or update the billing information on a recurring order, please open a support ticket or call Customer Care anytime. Our Customer Service team is available 24 hours a day.

How Can I Cancel a Recurring Order?

2checkout — Sun, 30 Dec 2007 22:18:30 +0000

You may cancel the billing on a recurring order by contacting the supplier directly, or by contacting 2Checkout.com Customer Service directly 24 hours a day. A confirmation of the cancellation will be emailed to you as soon as the recurring order has been canceled.

Why do I see a “no shipping available to my country” error?

2checkout — Sun, 30 Dec 2007 20:39:35 +0000

This error is generated when the supplier is selling a tangible product and the shipping country entered by the customer does not have a valid shipping method set up in the supplier’s 2Checkout account. If this error is encountered, the customer may wish to contact the supplier directly via the contact information provided on their website to inquire if they are able to ship to the customers location. If the supplier wishes to ship to that country, they will need a shipping method that includes it.

If the supplier is unable to ship outside the United States, you may wish to consider using Access USA to ensure you are able to place and receive your order.

What should I do if the supplier didn’t receive the order details for my order?

craig — Sat, 01 Dec 2007 17:31:44 +0000

Please be certain that you have provided the supplier with the name and email address you had entered when you had placed the order, as well as your 2Checkout.com order number. If you had elected to pay for your order using the PayPal payment option on 2Checkout.com, please be certain to provide the supplier with the email address that is associated with your PayPal account. If a supplier is unable to locate your order, or hasn’t received the funds for an order, please contact 2Checkout directly, 24 hours a day, so we can locate the order and contact the supplier directly with the order details.

Error Message: No shipping available to your country!

knowledgebase — Wed, 13 Jun 2007 20:34:41 +0000

Why am I getting this “No shipping available to your country!” error?

No shipping available to your country!
(The vendor may need to define a shipping method.)

This error is generated when the supplier is selling a tangible product and the shipping country entered by the customer does not have a valid shipping method set up in the supplier’s 2Checkout account. If the supplier wishes to ship to that country they will need a shipping method that includes it. Suppliers can follow the instructions listed in our shipping method tutorial for assistance creating or editing shipping methods.

If you are an international customer and wish to place an order with a supplier who does not ship to your country, you can use the service provided by Access USA to facilitate shipping to your location.

Click here to learn more about Access USA.

Do I have to pay online? Can I pay over the phone / mail in a check?

2checkout — Sat, 30 Dec 2006 22:04:38 +0000

2Checkout does not offer a service to order over the telephone or by mailing in a check for an order. Customers must place the order online using the vendors website and checkout with 2Checkout.com.

2Checkout does offer an online check payment method which may be used as a bank transfer payment method. This would allow customers to initiate a transfer directly from their bank account to 2Checkout for an order.

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Error Message: Our supplier cannot currently offer these products to you.

2checkout — Sat, 30 Dec 2006 22:01:19 +0000

Why am I getting this “Our supplier cannot currently offer these products to you” error?

We’re sorry!

Our supplier cannot currently offer these products to you based on your current location of ( COUNTRY NAME )

If you still wish to continue with your purchase please use the button provided below to go back and remove these products from your shopping cart:

* (PRODUCT NAME)

This error is generated when the supplier is selling an intangible (download, e-good, membership, ect.) product and the billing country entered by the customer is denied for e-good sales. If you receive this error, the supplier is not offering this product to consumers in your country.

How do I update or change my credit card information?

knowledgebase — Sat, 30 Dec 2006 07:00:00 +0000

If your current credit card is going to expire, or you have canceled your credit card, it will be necessary for you to wait and receive a notice from us informing you that your credit card is failing to bill. Once you receive this notification, a link will be included. You may click on the link to update your credit card information. Your order will not be canceled and you will receive a reminder notice every 7 days.

If you are requesting to update your credit card information to a different card, it will be necessary for you to contact us directly at 1-877-294-0273, so that we may obtain further information from you.

What if my credit card does not have a CVV2 code on the back?

knowledgebase — Sat, 30 Dec 2006 07:00:00 +0000

If your card does not have a verification number, please contact your card issuing bank for assistance, or attempt the purchase with a different card.