As a part of our service, all orders placed by a consumer are subjected to an
automated fraud screening routine. This routine automatically examines each and every order placed. Suspect orders are reviewed by a trained member of our loss prevention team. These orders are canceled if they are fraudulent. Orders that are not obviously fraudulent but are suspect are put in an "On Hold" status and are reviewed further.
There are a few reasons why this may happen. The timeframe on a notification email is an estimate of when sales are received. Orders placed near the beginning or end of that time frame may arrive in a notification batch that is prior to, or subsequent to, the timeframe on the notification email in question.
If there is a large difference in the time scale, the sale in question was probably placed in an ON HOLD status previously and we received additional information during the time frame indicated in the email.
Alternatively, you may want to consider time zone differences for the discrepancy.
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