2Checkout no longer accepts sales for essays, term papers, dissertations or any type of academic writing assignment. For more information please visit the related article below and our Prohibited Products List.
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Articles in this Category:
- May I use 2CO’s services for an essay writing service?
- What are your guidelines for restricted products?
- What is your abusive vendor policy?
- Can someone steal my downloadable product/service by including the demo parameter?
- What changes must I notify 2CO about?
- What is your copyright policy?
- How do sales authorizations work?
- Why can’t I update my banking details?
- Payment Countries
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What are your guidelines for restricted products?
December 30th, 2006, by: knowledgebaseRestriction Guidelines
A review of the site will need to be done prior to opening an account. Procedures for ‘Restricted’ accounts:
Completed Risk Form
Your return policy must agree with ours (see Operating regulations) https://www.2checkout.com/documentation/operating.html
Agree to the following: Reserve level will be 10% for initial 6 month period. Processing fees will be 7.5% + $0.55 USD.
There can be no nudity, adult DVD’s or porn links on the site. If you agree to these terms, the site has been approved and you open an account please, forward the seller ID you will receive to risk@2co.com. You will receive a risk form at this time. Please fax to 614-921-2451 attn:risk
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What is your abusive vendor policy?
December 30th, 2006, by: knowledgebaseAbusive Vendor Policy
In any direct contact with Customers, Supplier shall, at all times, act in a professional and courteous manner. At no time will Supplier conduct an inappropriate communication with the Customer. Inappropriate communications include, without limitation, threats of any nature, harassment or attempts at extortion. Such inappropriate communication shall be deemed to be a material breach of the 2CO Agreement.
In addition to the other remedies 2CO has for Supplier’s breach of its obligations, including without limitation the suspension of an Account or termination of the Agreement, 2CO may assess a charge of $100.00 USD as partial reimbursement for costs incurred by 2CO in resolving an issue with a Customer resulting from inappropriate communication by Supplier.
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Can someone steal my downloadable product/service by including the demo parameter?
December 30th, 2006, by: knowledgebaseThe ability to include ‘demo=Y’ to return to the vendor defined approved URL without placing a valid order is not a security flaw or error, it is the intended usage of this parameter. It is included in the parameter set in order to allow for vendor testing, from the start of the order process (passing the parameters to 2checkout’s purchase routine), to the end of the order process (returning to the Approved URL defined by the vendor).
It is true that if a vendor defines an approved URL that allows access to the downloadable product/service they are selling, and the vendor takes no further security precautions, someone could download the product/service by including the ‘demo=Y’ parameter.
The ability to control the demo parameter is available from inside the 2Checkout system. You can choose from the following 3 options inside of your 2Checkout account to control the use of the Demo parameter. Those choices are:
- On: Using this setting all sales will be treated as demo, regardless of any parameter value.
- Off: Using this setting all sales will be treated as live, regardless of any parameter value.
- Parameter: Using this setting a demo parameter sent to the purchase routine will control the demo setting.
To access the Demo setting in your account you will need to log in to your account and then click the Account tab. On the Account page click the Site Management sub-tab. After you have selected the Demo setting that best fit’s your current need and then click the blue Save Changes button at the bottom of the page.
It is not recommended to provide a downloadable product/service to a customer immediately after a sale completes by means of a return to the Approved URL. It is recommended to allow the fraud review process to complete before providing your customer with the product/service.
We realize that some vendors may not wish to wait for the fraud review process to complete before providing their customer with a downloadable product/service. For such vendors, the MD5 hash is provided to help verify the authenticity of a sale. We intentionally break the hash code that is passed back if the ‘demo=Y’ parameter is used. You can compare the value of the hash we pass back with the value of what the hash should be (this needs to be calculated on your end). This will allow you to determine whether or not to provide the customer with the downloadable product/service. It should be noted that when using this method to provide a downloadable product/service immediately, you do run the risk of having your product/service stolen by someone placing a fraudulent order with a stolen credit card.
For full details on using the MD5 hash please refer to the article How do I use the MD5 Hash?
If you choose to provide a downloadable product/service immediately after a sale using the Approved URL, and do not check the MD5 key which is passed to the Approved URL to verify the validity of the sale before providing a customer with a product, then you are accepting the risk that your product may be taken without being paid for by someone who includes the ‘demo=Y’ parameter.
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What changes must I notify 2CO about?
December 30th, 2006, by: knowledgebaseSupplier must notify 2CO immediately of any changes Supplier intends to make in any of the following:
- Products offered for sale. ***Note, this applies only if you are making a fundamental change to the product or service that you have previously been approved to sell. Should you wish to start selling an entirely different product or service, you must notify us. If you are merely adding additional sizes, colors, like items, etc. to your existing approved catalog, there is no need to inform us.
- Primary Contact Information. ***Note, that if you are merely updating your email address, phone number or mailing address, there is no need to contact us. However, if you wish to update the information to reflect a new owner of the business, you must follow the account transfer instructions found here:
Can my account be transferred to someone else?
- URL or Domain Name. ***Note, you must inform us each and every time you wish to sell from a URL other than the URL that you have listed on your 2CO account. Remember, the 2CO license agreement is good for a single URL only. For information on how to obtain additional licenses at a discount, please see:
Can I have multiple 2checkout.com accounts?
Should you make changes to your shipping or return policies and you are confident that they are in line with 2CO policies, there is no need to contact us. However, if you wish to assure that policies match our requirements, you may email the details of your policy changes to Risk@2co.com for approval.
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What is your copyright policy?
December 30th, 2006, by: knowledgebaseThe 2Checkout.com, Inc. copyright violation policy is available at http://www.2co.com/dmca/
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How do sales authorizations work?
December 30th, 2006, by: knowledgebaseWhen an order is initially placed, 2checkout.com will gain an authorization from the customer’s bank to guarantee that the funds will be available. The length of time these authorizations are valid varies depending upon the bank.
If you mark an order as shipped before the authorization expires, there will be no need to gain a reauthorization. However, if the authorization expires before you provide the shipping details, the order will be moved to the reauthorization section of your mark shipping page and you will need to click the button to reauthorize the card before you will be able to mark the order as shipped. The fee for each reauthorization attempt, whether it is successful or not, is $0.25 USD.
If a reauthorization is successful, you will receive a confirmation and the order will be moved back to the regular area of your Mark Shipping screen so that you can enter the tracking details.
In some cases, the reauthorization will fail to process at the customer’s bank. This will often happen if the funds are no longer available or if the customer’s card has recently expired. When the reauthorization fails you have 3 options for proceeding with the sale.
1. You can simply wait until the next day and attempt the authorization again (you can only attempt to reauthorize an order once a day).
2. You can send an email to your customer advising them that their bank is now declining the transaction. They can simply contact their bank to have them remove any blocks.
3. You can send the customer a request for payment for the missing amount. To send a request for payment you can simply click on the ‘Create Invoice’ button from your Account Homepage. This will allow the customer to provide updated billing and credit card information.
Please note, however, that the request for payment will actually create a brand new sale number in the system. You will want to make sure that you cancel the original order for your own records.
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Why can’t I update my banking details?
December 30th, 2006, by: knowledgebaseTo facilitate the finalization of weekly payments, vendor banking details will be unable to be updated from 7:30 AM on Wednesday mornings until 3:00 PM on Thursday afternoons (Eastern time zone). Please finalize any changes to your banking details by Tuesday of each week to effect that week’s payment. Should you have an emergency, where you suspect your account has been compromised, please contact us using the phone information on the “Help” tab at the top right of your screen.
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Payment Countries
December 30th, 2006, by: knowledgebaseThis article is intended to list the unique payment options for each country we can make payments to. For more information on our payment methods please visit our article on releasing payments to suppliers. Suppliers located in all of the countries listed below have the option to be paid by USD mailed check payment.
The Payoneer Re loadable MasterCard payment option is available to suppliers located in every country listed below except for the following countries:
- Afghanistan
- Libyan Arab Jamahiriya
- Palestinian Territory
- Somalia
Electronic Funds Transfer (Free)
- Australia (AUS)
- Austria (EURO)
- Belgium (EURO)
- Canada (CAD)
- France (EURO)
- Germany (EURO)
- Ireland (EURO)
- Mexico (MXM)
- Netherlands (EURO)
- New Zealand (NZD)
- Spain (EURO)
- Switzerland (CHF)
- United Kingdom (GBP)
- United States (USD)
Currency Wire Countries ($6 USD per transfer in local currency or $15 USD per transfer in USD)
- Hong Kong (HKD)
- India (INR)
- Japan (JPY)
- Norway (NOK)
- Singapore (SGD)
- Sweden (SEK)
- Turkey (TRY)
- Czech Republic (CZK)
- Denmark (DKK)
- Estonia (EEK)
- Hungary (HUF)
- Israel (ILS)
- Kuwait (KWD)
- Philippines (PHP)
- Poland (PLN)
- Saudi Arabia (SAR)
- Slovakia (SKK)
- South Africa (ZAR)
- United Arab Emirates (AED)
USD-only Wire Countries ($10 USD per transfer in USD)
- Afghanistan
- Albania
- Algeria
- American Samoa
- Andorra
- Angola
- Anguilla
- Antarctica
- Antigua and Barbuda
- Argentina
- Armenia
- Aruba
- Azerbaijan
- Bahamas
- Bahrain
- Bangladesh
- Barbados
- Belarus
- Belize
- Benin
- Bermuda
- Bhutan
- Bolivia
- Bosnia and Herzegovina
- Botswana
- Bouvet Island
- Brazil
- British Indian Ocean Territory
- Brunei Darussalam
- Bulgaria
- Burkina Faso
- Burundi
- Cambodia
- Cameroon
- Cape Verde
- Cayman Islands
- Central African Republic
- Chad
- Chile
- China
- Christmas Island
- Cocos (Keeling) Islands
- Colombia
- Comoros
- Congo
- The Democratic Republic of the Congo
- Cook Islands
- Costa Rica
- Cote D’ivoire
- Croatia
- Cyprus
- Djibouti
- Dominica
- Dominican Republic
- Ecuador
- Egypt
- El Salvador
- Equatorial Guinea
- Eritrea
- Ethiopia
- Falkland Islands (Malvinas)
- Faroe Islands
- Fiji
- Finland
- Metropolitan France
- French Guiana
- French Polynesia
- French Southern Territories
- Gabon
- Gambia
- Georgia
- Ghana
- Gibraltar
- Greece
- Greenland
- Grenada
- Guadeloupe
- Guam
- Guatemala
- Guinea
- Bissau Guinea
- Guyana
- Haiti
- Heard Island and Mcdonald Islands
- Honduras
- Iceland
- Indonesia
- Iraq
- Italy
- Jamaica
- Jordan
- Kazakhstan
- Kenya
- Kiribati
- Republic of Korea
- Kyrgyzstan
- Lao People’s Democratic Republic
- Latvia
- Lebanon
- Lesotho
- Liberia
- Libyan Arab Jamahiriya
- Liechtenstein
- Lithuania
- Luxembourg
- Macao
- The Former Yugoslav Republic of Macedonia
- Madagascar
- Malawi
- Malaysia
- Maldives
- Mali
- Malta
- Marshall Islands
- Martinique
- Mauritania
- Mauritius
- Mayotte
- Federated States of Micronesia
- Republic of Moldova
- Monaco
- Mongolia
- Montenegro
- Montserrat
- Morocco
- Mozambique
- Namibia
- Nauru
- Nepal
- Netherlands Antilles
- New Caledonia
- Nicaragua
- Niger
- Nigeria
- Niue
- Norfolk Island
- Northern Mariana Islands
- Oman
- Pakistan
- Palau
- Palestinian Territory
- Panama
- Papua New Guinea
- Paraguay
- Peru
- Philippines
- Pitcairn
- Portugal
- Puerto Rico
- Qatar
- Reunion
- Romania
- Russian Federation
- Rwanda
- Saint Helena
- Saint Kitts and Nevis
- Saint Lucia
- Saint Pierre and Miquelon
- Saint Vincent and the Grenadines
- Samoa
- San Marino
- Sao Tome and Principe
- Senegal
- Serbia
- Serbia and Montenegro
- Seychelles
- Sierra Leone
- Slovenia
- Solomon Islands
- Somalia
- South Georgia and the South Sandwich Islands
- Sri Lanka
- Suriname
- Svalbard and Jan Mayen Islands
- Swaziland
- Taiwan
- Tajikistan
- United Republic of Tanzania
- Thailand
- Timor-Leste
- Togo
- Tokelau
- Tonga
- Trinidad and Tobago
- Tunisia
- Turkmenistan
- Turks and Caicos Islands
- Tuvalu
- Uganda
- Ukraine
- United States Minor Outlying Islands
- Uruguay
- Uzbekistan
- Vanuatu
- Vatican City State (Holy See)
- Venezuela
- Viet Nam
- Virgin Islands, British
- Virgin Islands, U.S.
- Wallis and Futuna Islands
- Western Sahara
- Yemen
- Yugoslavia
- Zaire
- Zambia
- Zimbabwe
If your country is not listed you may be unable to to business with 2Checkout.
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