The alert detail page provides you with the information for each alert listed in the vendor alerts section. To access the alert detail page in our new vendor administration panel login at the following url: https://www.2checkout.com/va/

Your account homepage will display the vendor alerts section where you can select the name of the vendor alert you wish to view. The alert detail page will display the title of the alert as well as the following information.

• Priority- Alerts priority.
• Status- Alerts status read or not.
• Alert Message- The full alert message.
• Link- Website url that the alert is from.

Once you have read the alert you can mark it as read to change the status.

Vendors can choose from a variety of reports that they can run against their account and download them in several formats. Reports are offered in PDF, XLS (Microsoft Excel), XML, RTF (Rich Text), CSV (Comma Separated Value). Additionally, vendors can schedule reports so that information about their account is sent to them regularly via email.

To access the recent sales page in our new vendor administration panel please login at the following url: https://www.2checkout.com/va/

Once you have logged in, click on the ‘Reports’ tab.

The reports page will display the following information.

• Available Reports - The reports you can run against your account
• Report Name - Report’s title
• Description - What the report does
• Reports In Queue - These are any reports that are pending to be created by our scheduler system
• Recently Completed Reports - These are the top five reports that were recently created
• List all Completed Reports - Shows a list of all the reports you have saved

The reports page also provides you with 4 sub menus which include Request Report, Report Queue, Completed Reports and Scheduled Reports.

You can select the ‘Request Report’ tab to view a list of all the available reports that can possibly be run against your account. Over time and with vendor input, we will begin adding additional reports to this section.

• Report Name - Report’s title
• Description - What the report does
• Begin Date - The date when you want to start your range of past sales data
• End Date - The date when you want to end your range of past sales data
• Report Format - Select from the list of formats offered for download

You can select the ‘Report Queue’ tab to view reports that are currently pending creation within our scheduler system. Your report will run as soon as the scheduler is ready.

You can select the ‘Completed Reports’ tab to view all the reports that have been run against your account. Keep in mind, reports will eventually be deleted.

• Delete - Check this and click ‘Delete’ to remove the report
• Report Name - Click the title to download the report.
• Format - What the file type is
• Generated On - Date and time that the report was made
• Expires On - When the report will be removed from our system
• Re-run Report - Click to run this same report again and generate a new download.

You can select the ‘Scheduled Reports’ tab to view list of all the reports that have been scheduled to run.

• Delete - Check this and click the ‘Delete’ button to remove the scheduled report
• Edit - Click this icon to edit the options of this report
• Report Title - The name given to your report
• Format - The file type of your download
• Next Schedule Date - When the report is going to run next
• Data Date Range - How far back the data history will go from the scheduled date
• Last Scheduled Date - When the scheduler will stop running this report

Add Scheduled Report - Fill the form out below and click the ‘Save’ button to create a report that is scheduled to run at a later date.

• Title - The name of your report
• Report - The report type
• Format - What file type to make the download
• Starting Date - When you want to start running the report

The shipping section of our new vendor admin has many features including 3 subcategories: List, E-Goods, Mark As Shipped. The list subsection provides you with access edit your shipping methods. The E-Goods subsection provides you with access to allow or deny countries from ordering intangible products. The Mark As Shipped subsection provides you with access to mark your orders as shipped and notify your customers of an orders shipping information. On the right side of all of the shipping pages you have the option to click on the ‘+‘ symbol to add a new shipping method and the option to search for a shipping method by the shipping methods name.

To access the shipping section of our new vendor administration panel please login at the following url: https://www.2checkout.com/va/

Once you have logged in click on the ‘Shipping’ tab.

If you would like to view the shipping methods you have setup in your account you may do so on the List Shipping Methods page. To access this page please click on the ‘Shipping’ tab, then click on ‘List’ subcategory. Your shipping methods will be listed under the List Shipping Methods table and can be sorted by name, base price, weight, country, and order total. This table will provide you with the option to change each shipping methods name, base price, delete the method or edit the shipping method further by clicking on the edit icon.

The mark shipping section of your account must be used to mark your orders as shipped.

To access this page please click on the ‘Shipping’ tab, then click on ‘Mark As Shipped’ subcategory.
Your most recent unshipped sales are listed with the sale number, recipient information and fraud status. This page provides you with the ability to sort these sales by sale number or date placed by clicking on the links at the top of the unshipped sales table. You may use the find unshipped sales feature on the right hand side of the page to search for sales by date, sales number, invoice number. When using this feature you will also be required to choose if you are searching for sales by unshipped sales or sales that require reauthorization. The results from your search will display on the unshipped sales table. To mark these sales as shipped you must enter in the tracking number and select if you would like to notify the customer of the shipment by email by selecting the ‘Yes’ or ‘No’ radio button. You may then click the ‘Mark Shipped’ button at the bottom of the page to mark the order/orders as shipped.

Sales that have not been marked shipped may need to be reauthorized due to the original card authorization expiring. When this must be done you will see a button titled “Reauthorize Card” in the Re-authorize Column of the marked shipped page. Clicking on this button will take you to a confirmation screen where you can view the last reauthorization attempt and attempt to reauthorize the card so it can be marked shipped.

Many suppliers use their shipping methods to restrict sales from certain countries. If you are selling intangible products you may want to restrict your yours from certain countries as well. You may do so by using the E-Good Country Blacklist feature in your account. You may access this feature by selecting the ‘Shipping’ tab from your account homepage and then clicking on the ‘E-Goods’ subcategory. From here you may scroll thought the countries in your Allowed list and select the countries you wish to remove. Once you have selected the countries you wish to remove you may click on the ‘Deny’ button at the bottom of the list. This will move the country to your Denied list. If you wish to allow a country on your Denied list, you may select the country and click on the ‘Allow’ button at the bottom of the list.

The fraud review page provides you with the fraud review information for all of your sales.
To access the fraud review page in our new vendor administration panel please login at the following url: https://www.2checkout.com/va/

Once you have logged in please click on the ‘Sales’ tab and then select the ‘Fraud Review’ subcategory.

The fraud review status table will provide you with the following:

• Action Date- The date and time the order was reviewed.
• Sale ID- The order number being reviewed.
• Status- The fraud review status. (ex. Open, Closed)
• Decision- The fraud review decision. (ex. Passed, Failed, Pending)
• Comments- Comments related to the decision.

You may select any of these links to sort the fraud review table information. You are also provided with a search tool above the fraud review table which you may use to search by status, decision and order number.

The balance and payment information page provides you with your accounts payment information including all of your past and current payment cycle information. To access the balance and payment information page in our new vendor administration panel please login at the following url: https://www.2checkout.com/va/

Once you have logged in click on the ‘Account’ tab and then select the ‘Account Balance’ sub category.

Your account balance and payment information is provided to you in a table which displays the following:

• Date- Date of payment
• ID- Payment ID which indicates the payment type and date it was sent.
• Payment- Payment Amount
• R Held- Reserve amount held from payment.
• R Released- Reserve amount released into payment. Click on the amount to see when the reserve amount was originally held.
• Sales- Deposited sales included in payment. Click on the amount to view a detailed list of sales.
• 2CO Fees- 2CO fees on the sales in payment. Click on the amount to view a detailed list of sales and fees per sale.
• Refunds- Refunds in payment. Click on the amount to view a detailed list of sales and refunds issued on sales.
• Adjust- Adjustments on payment. Click on the amount to see detailed adjustment reasons.
• Aff Comm- Affiliate commissions in payment. Click on the amount to see detailed list of commissions.
• Aff Comm Out- Supplier commissions due to affiliates. Click on the amount to see detailed list of outgoing commissions.
• Chrgbck- Chargeback fees in payment. Click on the amount to view a detailed list of sales and chargeback fees issued on sales.
• Bal Frwd- Balance forwards in payment. Click on the amount to see detailed reasons.

Your are also provided with a payment estimate calculator that can be utilized by clicking on the amount that is listed after Estimated Next Payment. This calculator will provide you with your estimated payment after payment fees have been subtracted.