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How do I edit a product

To edit a product in your vendor account you will first need to login to your vendor account through the new vendor admin (https://www.2checkout.com/va/). Once you have logged in click on the “Products” tab, then click on the edit icon (Edit) next to the product you wish to edit. Make any and all desire changes to the product, and when you are finished click the “Save Changes” button, found at the bottom of the page.

Cyprus Adopts the Euro

As of January 1, 2008, Cyprus will be adopting the Euro (EUR) as its local currency. Because of this, our Cypriot suppliers must update their banking information via the Banking Wizard to prevent delays in payment.

UPDATE (12/20): Due to the New Year Holiday, payments issued on December 27, 2007 to Cyprus must be in Euro. Please make the necessary changes to your Bank Wizard to prevent delays in receiving future payments.

Please let us know if you have any questions.

More information about this change:

The New FCEFT and you!

Vendors that are located in Great Britain, Australia, and Canada are able to receive payment via Foreign Currency Electronic Funds Transfer (FCEFT) in their own currency. Vendors are now able to receive payment via FCEFT in the following currencies as well.

CHF or Swiss Franks
EURO
MXM
or Mexican Peso
NZD or New Zealand Dollar

When you are entering your bank information into the Banking Wizard, you will be required to enter your IRC (International Routing Code). This can sometimes be confusing due to different countries referring to it by different names. The following information will help you determine what your IRC is.

Continue reading…

Affiliate Program Beta Continues

Thank you to all of the participants of our new Affiliate Program Beta!

We’re expanding the beta program now, so if you’ve been waiting for the second round, now’s the time to apply.

If you would like to participate in this beta program, please send an email to affiliatebeta@2co.com with the following information:

subject: Affiliate Beta
name: your name
SID: your 2CO supplier id
Would you like to offer commissions on your products? Yes/No
Would you like to earn commissions on others’ products? Yes/No

To learn more about the Affiliate Program Beta, see these previous posts:

New Feature: Control Demo From Inside Your 2Checkout Account

The ability to control the demo parameter has been added to the 2Checkout system. You can now choose from the following 3 options inside of your 2Checkout account to control the use of the Demo parameter. Those choices are:

  • On: Using this setting all sales will be treated as demo, regardless of any parameter value.
  • Off: Using this setting all sales will be treated as live, regardless of any parameter value.
  • Parameter: Using this setting a demo parameter sent to the purchase routine will control the demo setting.

This setting is located on your supplier account’s “Look & Feel” page. To access this page log into your account and scroll down to the “Helpful Links” section and then click the link titled “Look & Feel”.

To access this feature in the new Vendor Admin section you will first need to access your account by logging in to your account here. After you have logged in to your account you will first need to click the Account tab, and then click the Site Management sub tab on the Account page.

When using the Demo feature for testing purposes, please be certain to clear the cookies in your browser between tests to ensure the new account settings have been applied. For more information on clearing the cookies please click here.

Demo Parameter Changes

The way the demo parameter behaves has changed. The demo parameter can be passed to the purchase routine with 2 values: Y for demo mode or N for live sales mode. Now when you pass this parameter in with a value, that value is “Locked In” until the session is cleared by ending the sale or manually clearing the browser’s cache and cookies. This means that if a vendor passes in demo=N it is not possible to change it to a demo purchase once the customer has reached the 2Checkout page. Changing the URL to read demo=Y and reloading the URL will have no effect. Same goes for passing in Y. You will not be able to remove or edit the value.

If the demo parameter is not passed into the purchase routine you will be in live sales mode. Your purchase session will not be “locked in” to any mode so it would be possible to add the demo parameter, reload the URL and change the sales mode.

You can also turn the demo parameter on and off using the Demo Settings inside of your 2Checkout account. More information on how to do this can be found here.

When using the Demo feature for testing purposes, please be certain to clear the cookies in your browser between tests to ensure the new account settings have been applied. For more information on clearing the cookies please click here.

Essays & Term Papers

The ‘essay & term papers’ product is very volatile, and attracts more customer service and refund issues than any other product offered by 2CO. As such vendors offering term paper and essay services are subject to the following restrictions:

  • Newer Vendors will not be approved for sales in excess of $400.00 to the same customer, in any 30 day period.
  • For established vendors the restrictions placed on the maximum sale amount, to the same customer, will be based on current fraud/ chargeback statistics and open issues. Accounts with better statistics will scale to higher maximum sale amounts.
  • Established vendors will be able to request a sale for a higher amount by obtaining pre-approval from the Risk Department. This request should only apply to a specific sale for a specific customer.
  • Vendors will not be allowed to sell from more than one URL per account. This policy will be strictly enforced.

Affiliate Program Limited Beta

Thank you to everyone who has provided their advice and recommendations for the new 2CO affiliate program so far.

Our developers have been working on the new affiliate program and are now ready to release a limited invite-only beta.

If you would like to participate in this beta program, please send an email to affiliatebeta@2co.com with the following information:

subject: Affiliate Beta
name: your name
SID: your 2CO supplier id
Would you like to offer commissions on your products? Yes/No
Would you like to earn commissions on others’ products? Yes/No

We will be contacting the first round of beta participants over the course of the following week.

Custom Purchase Links

Many of our suppliers have asked if they can customize their Plug and Play purchase links. This article will demonstrate an easy way to do so.

Below is an example of part of an HTML Snippet we may provide. This snippet can be found in the ‘Set Up Products’ section of your account by clicking the ‘HTML’ link for the appropriate product:

<a href="https://www.2checkout.com/checkout/purchase?sid=11&quantity=1&product_id=4"> PRODUCT NAME </a>

Once a supplier has copy and pasted this auto-generated code into their site, it will appear like this to a web browser:

PRODUCT NAME

Using the auto-generated code as a starting point, we can simply remove the link text and replace it with the HTML code for an image:

<a href="https://www.2checkout.com/checkout/purchase?sid=11&quantity=1&product_id=4"><img src="XXXXXX” alt=”PRODUCT NAME”></a>

Please make sure that you replace “XXXXXX” with a link to the desired purchase image hosted on your site, “PRODUCT NAME” with your actual product name or other appropriate text and “11″ with your own 2CO supplier ID.

Refund / Chargeback Statistics

2Checkout.com strives to provide vendors with detailed stat tracking to assist in monitoring the financial history of their accounts.

A key aspect of this information is active tracking of refund and bank dispute amounts and percentages. These percentages play a key role in 2Checkout account evaluations, as well as determining the level of the rolling reserve that is applied to accounts.

2Checkout maintains the following criteria for acceptable refund and bank dispute percentages:

  • Refund amounts should not exceed our acceptable limit of 10%.
  • Bank Assisted dispute levels should not exceed our acceptable limit of 1%.

Percentages above these levels may lead to reserve increases, and can be detrimental to the overall profitability of your company.

Refunds and Bank Assisted Disputes that are deemed fraud related are weighted differently than those issued for service related issues, yet these stats should be monitored as well.

2Checkout encourages all vendors stay current on their account statistics and are proactive in using these tools to ensure the overall health and good standing of their accounts.

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