Knowledge Base » Suppliers » Payment Inquiries »

Can I Receive My Funds Prior to a Regularly Scheduled Payment Date?

2Checkout.com cannot advance the release of funds.

Funds exceeding the release level are currently released weekly for all vendors.

Does 2Checkout.com Keep Track of My Yearly Taxable Earnings?

2Checkout.com does not keep track of your taxable earnings. It is your sole responsibility to determine your tax liability, and remit the proper payments to your tax authorities. We do not report your earnings to any tax authority on your behalf. We do not mail end of year tax statements. You can access all sales and payment information online by logging into your vendor admin panel and going to: Sales Activity.
We would recommend that you consult your tax professional to determine your liability (if any).

Can I have multiple 2checkout.com accounts?

The 2checkout.com license is for 1 website. You can only use your account for the web site that is registered on your account. Vendors wishing to sell products from more than 1 website would need to sign-up for additional accounts.

You can obtain additional licenses from us for your other web sites. You would sign up for a new account, pay the $49.00 USD enrollment fee, and once you’ve received the new SellerID, send in an email to risk@2co.com with your current & new IDs. We will credit the new account balance, and each additional license, the $19.00 USD discount, once we verify the accounts are all for your use.

Please note: You can not get a Referral Payment for signing up for a second account and receive a discount for the second account.

Where Is My Money?

If you have not received a payment as expected, please review all of the following before contacting 2CO in regard to your claim.

>>Has Adequate Time Passed?

  • Check payments are mailed first-class air mail to anywhere in the world. 2CO has no way of guaranteeing any time period for receipt due to the varying degrees of dependability of other postal services worldwide. A standard rule-of-thumb would be to permit checks fourteen (14) business days before reporting the check as lost. Please refer to the Related Articles links below for additional procedures and fees that may apply.
  • Wire transfers can take between ten to twenty one business days to be completed. The length of time is dependent upon the number of inter-bank transfers that are required to move funds from our banking institution to yours. We are notified by our bank when any funds are returned as undeliverable. It is very important to make certain that wire transfer instructions are correct. Failures result in high banking fees that 2CO will transfer to you.
  • ACH (direct deposit) transfers are generally completed within two to three business days. Occasional problems can be experienced with the batch transmission, but 2CO makes every attempt to minimize any delays as soon as we are notified of a problem.

>>Payments to new accounts can be delayed due to the verification process. Please refer to the appropriate Related Article for additional information on this requirement.

>>Accounts establishing within five days of the close of a pay cycle are not eligible for payment release. Please take this into consideration before reporting a problem.

—-Related Articles—-

What is 2Checkout’s Policy on Lost or Missing Checks?

2Checkout.com’s lost check policy provides you with two options:

1) Stop payments can be done upon your authorization. It will take 7-14 business days to void and invalidate the original check payment issued. The fee for this service is $30.00 USD. Funds will then be credited to the account balance and will be reissued as part of your next payment.

2) Check payments not received after 60 days from issue date can be voided per your request, at no additional fee. If the check has been cashed then the check can not be voided and a 2Checkout.com representative will contact you with the appropriate bank documents that will need to be completed. If the check has not been cashed it will take 7-14 business days for the funds to be credited back to the account balance and reissued as part of your next payment.

Why is My Payment Still Pending?

The term “pending” means that the buyer’s card was charged and the funds are sitting on your account. The funds are scheduled to be processed and released to you at the next payment processing (sales are pending payment to you). This does not mean the credit card has not been verified yet, since all sales are verified in real time.

What is a Release Level?

The release level is a setting controlled by the Vendor that allows you to instruct us to hold funds on your account (instead of disbursing them to you) until they reach the specified level. Once the account has reached this level, payment will be sent by the method specified on your account. This option can be set up in the Admin under Account – Bank Account.

The minimum release level for a wire transfer, either in currency or USD, is $300 USD.

The minimum release level for a check payment is $100 USD.

The set minimum that will be paid out via ACH is $10 USD.

The minimum release level for a Payoneer payment is $20.00 USD.

Payment Countries

This article is intended to list the unique payment options for each country we can make payments to. For more information on our payment methods please visit our article on releasing payments to suppliers. Suppliers located in all of the countries listed below have the option to be paid by USD mailed check payment.

The Payoneer Re loadable MasterCard payment option is available to suppliers located in every country listed below except for the following countries:

  • Afghanistan
  • Libyan Arab Jamahiriya
  • Palestinian Territory
  • Somalia

Electronic Funds Transfer (Free)

  • Australia (AUS)
  • Austria (EURO)
  • Belgium (EURO)
  • Canada (CAD)
  • France (EURO)
  • Germany (EURO)
  • Ireland (EURO)
  • Mexico (MXM)
  • Netherlands (EURO)
  • New Zealand (NZD)
  • Spain (EURO)
  • Switzerland (CHF)
  • United Kingdom (GBP)
  • United States (USD)

Currency Wire Countries ($6 USD per transfer in local currency or $15 USD per transfer in USD)

  • Hong Kong (HKD)
  • India (INR)
  • Japan (JPY)
  • Norway (NOK)
  • Singapore (SGD)
  • Sweden (SEK)
  • Turkey (TRY)
  • Czech Republic (CZK)
  • Denmark (DKK)
  • Estonia (EEK)
  • Hungary (HUF)
  • Israel (ILS)
  • Kuwait (KWD)
  • Philippines (PHP)
  • Poland (PLN)
  • Saudi Arabia (SAR)
  • Slovakia (SKK)
  • South Africa (ZAR)
  • United Arab Emirates (AED)

USD-only Wire Countries ($10 USD per transfer in USD)

  • Afghanistan
  • Albania
  • Algeria
  • American Samoa
  • Andorra
  • Angola
  • Anguilla
  • Antarctica
  • Antigua and Barbuda
  • Argentina
  • Armenia
  • Aruba
  • Azerbaijan
  • Bahamas
  • Bahrain
  • Bangladesh
  • Barbados
  • Belarus
  • Belize
  • Benin
  • Bermuda
  • Bhutan
  • Bolivia
  • Bosnia and Herzegovina
  • Botswana
  • Bouvet Island
  • Brazil
  • British Indian Ocean Territory
  • Brunei Darussalam
  • Bulgaria
  • Burkina Faso
  • Burundi
  • Cambodia
  • Cameroon
  • Cape Verde
  • Cayman Islands
  • Central African Republic
  • Chad
  • Chile
  • China
  • Christmas Island
  • Cocos (Keeling) Islands
  • Colombia
  • Comoros
  • Congo
  • The Democratic Republic of the Congo
  • Cook Islands
  • Costa Rica
  • Cote D’ivoire
  • Croatia
  • Cyprus
  • Djibouti
  • Dominica
  • Dominican Republic
  • Ecuador
  • Egypt
  • El Salvador
  • Equatorial Guinea
  • Eritrea
  • Ethiopia
  • Falkland Islands (Malvinas)
  • Faroe Islands
  • Fiji
  • Finland
  • Metropolitan France
  • French Guiana
  • French Polynesia
  • French Southern Territories
  • Gabon
  • Gambia
  • Georgia
  • Ghana
  • Gibraltar
  • Greece
  • Greenland
  • Grenada
  • Guadeloupe
  • Guam
  • Guatemala
  • Guinea
  • Bissau Guinea
  • Guyana
  • Haiti
  • Heard Island and Mcdonald Islands
  • Honduras
  • Iceland
  • Indonesia
  • Iraq
  • Italy
  • Jamaica
  • Jordan
  • Kazakhstan
  • Kenya
  • Kiribati
  • Republic of Korea
  • Kyrgyzstan
  • Lao People’s Democratic Republic
  • Latvia
  • Lebanon
  • Lesotho
  • Liberia
  • Libyan Arab Jamahiriya
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macao
  • The Former Yugoslav Republic of Macedonia
  • Madagascar
  • Malawi
  • Malaysia
  • Maldives
  • Mali
  • Malta
  • Marshall Islands
  • Martinique
  • Mauritania
  • Mauritius
  • Mayotte
  • Federated States of Micronesia
  • Republic of Moldova
  • Monaco
  • Mongolia
  • Montenegro
  • Montserrat
  • Morocco
  • Mozambique
  • Namibia
  • Nauru
  • Nepal
  • Netherlands Antilles
  • New Caledonia
  • Nicaragua
  • Niger
  • Nigeria
  • Niue
  • Norfolk Island
  • Northern Mariana Islands
  • Oman
  • Pakistan
  • Palau
  • Palestinian Territory
  • Panama
  • Papua New Guinea
  • Paraguay
  • Peru
  • Philippines
  • Pitcairn
  • Portugal
  • Puerto Rico
  • Qatar
  • Reunion
  • Romania
  • Russian Federation
  • Rwanda
  • Saint Helena
  • Saint Kitts and Nevis
  • Saint Lucia
  • Saint Pierre and Miquelon
  • Saint Vincent and the Grenadines
  • Samoa
  • San Marino
  • Sao Tome and Principe
  • Senegal
  • Serbia
  • Serbia and Montenegro
  • Seychelles
  • Sierra Leone
  • Slovenia
  • Solomon Islands
  • Somalia
  • South Georgia and the South Sandwich Islands
  • Sri Lanka
  • Suriname
  • Svalbard and Jan Mayen Islands
  • Swaziland
  • Taiwan
  • Tajikistan
  • United Republic of Tanzania
  • Thailand
  • Timor-Leste
  • Togo
  • Tokelau
  • Tonga
  • Trinidad and Tobago
  • Tunisia
  • Turkmenistan
  • Turks and Caicos Islands
  • Tuvalu
  • Uganda
  • Ukraine
  • United States Minor Outlying Islands
  • Uruguay
  • Uzbekistan
  • Vanuatu
  • Vatican City State (Holy See)
  • Venezuela
  • Viet Nam
  • Virgin Islands, British
  • Virgin Islands, U.S.
  • Wallis and Futuna Islands
  • Western Sahara
  • Yemen
  • Yugoslavia
  • Zaire
  • Zambia
  • Zimbabwe

If your country is not listed you may be unable to to business with 2Checkout.

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