Knowledge Base » Suppliers » Payment Inquiries » Payment Options »

Where do I Set My Release Level?

To see your current release level, log in to the Classic Sellers Area (V2), then choose “1. Bank Account & Payment Details“. Your release level will be listed in the upper right hand corner of the blue information grid. To change it, Click on the “Banking Wizard” button located above the information grid. Please carefully answer each question completely and correctly, your release level is set in the same form as your payee name & account number.

To see your release level in the new Vendors Administration area you will log into your account using this url: https://www.2checkout.com/va/ You will then click the Account tab on your homepage. On the Account page you will click the Bank Account tab. Your current release level will be listed under General Info. To change the release level you may enter your new release level in the release level field and then click Update Release Level button to the right of that field.

Can the Reserve Be Changed?

The amount of reserve, and the period of time it is held, can be adjusted either higher or lower by 2Checkout at our sole discretion.

Factors that can influence reserve levels:

  • Transaction, refund and chargeback history with 2Checkout
  • Transaction, refund and chargeback history with a merchant account provider ( statements required )
  • Suitable business references, or other documentation, establishing a concrete business history
  • The nature of the product being sold
  • The time required until product fulfillment ( i.e. a one year membership ).

If you experience an increase in reserve, but feel you have adequately addressed any issues that contributed to a temporary increase in refund or chargeback utilization, simply submit a ticket requesting that your account be analyzed for a reduction in reserve.

Additionally, a staff representative will always be happy to work with you and your staff in order to provide solutions to potential problems that you may experience.

Can I Receive My Funds Prior to a Regularly Scheduled Payment Date?

2Checkout.com cannot advance the release of funds.

Funds exceeding the release level are currently released weekly for all vendors.

Does 2Checkout.com Keep Track of My Yearly Taxable Earnings?

2Checkout.com does not keep track of your taxable earnings. It is your sole responsibility to determine your tax liability, and remit the proper payments to your tax authorities. We do not report your earnings to any tax authority on your behalf. We do not mail end of year tax statements. You can access all sales and payment information online by logging into your vendor admin panel and going to: Sales Activity.
We would recommend that you consult your tax professional to determine your liability (if any).

Can I have multiple 2checkout.com accounts?

The 2checkout.com license is for 1 website. You can only use your account for the web site that is registered on your account. Vendors wishing to sell products from more than 1 website would need to sign-up for additional accounts.

You can obtain additional licenses from us for your other web sites. You would sign up for a new account, pay the $49.00 enrollment fee, and once you’ve received the new SellerID, send in an email to risk@2co.com with your current & new IDs. We will credit the new account balance, and each additional license, the $19.00 discount, once we verify the accounts are all for your use.

Please note: You can not get a Referral Payment for signing up for a second account and receive a discount for the second account.

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