Please read this summary of the changes. It is very important that you are aware of these changes.

We have appreciated the business of our vendors who sell academic writing services; however, after careful deliberation, our experience with such sales and our consideration of related legal issues in the United States leads us to conclude that we can no longer support those services.

We will no longer be accepting new accounts to sell term papers and similar products. We will add these items to the next update of our Prohibited Products List.

On January 15, 2009, existing accounts that are selling term papers, dissertations, etc., will no longer accept sales. All current 2CO vendors who are selling term papers are strongly encouraged to begin switching to an alternative sales solution as soon as possible in order to avoid or minimize any disruption of your business operations.

If you have any questions about this policy as it relates to your account, please contact our Risk department directly at risk@2co.com.

Related Articles:

• 2CO To Stop Selling Term Papers

Before continuing further, please be aware that services of this type are restricted to US based operations only. The item must be shipped to, and serviced from, locations within the continental United States.

The Risk Management department of 2CO is prepared to allow repair/data transfer/maintenance services to be accepted with a 10% rolling reserve per the “Restricted Product” guidelines of our Allowed Products list, based on the following conditions:

1. The supplier must supply proof of a surety bond in an amount equal to 8x the approximate value of the items that would be shipped serviced. 2Checkout does not supply or facilitate bonding services, we would recommend you contact either your insurance company or http://www.nasbp.org for assistance in obtaining the bond. The bond must list the supplier as the principal for the bond, with 2Checkout.com as the obligee. The bond shall state the vendor will perform the contracted service on the product and return it to the customer in a condition equivalent to or better than it’s original condition. This would insure the funds to cover any losses 2Checkout may incur from loss of customer property due to negligence or loss on the part of the supplier.
2. Both purchasers and supplier must provide shipping insurance/delivery confirmation for the packages sent. We recommend the usage of DHL, Fed/Ex, USPS, or UPS shipping to ensure transparency of the timeframe in which the item(s) shipment was initiated/received. Your site must state this requirement to the customer clearly before the transaction takes place.
3. 2CO will require a guarantee that will protect us from the possibility of the service not being rendered through supplier inability, or other circumstances that may result in large numbers of cancellations or refunds of funds that we would have paid out to you before the service was completed. This should be a written statement, signed by the account holder, specifically stating 2Checkout bears no responsibility for reimbursement of repair/transfer/service for which the vendor has already been paid in the case of inability to service the request.
4. All products within the account must be listed as tangible, and no order may be marked as shipped until the merchandise has been shipped by the supplier. Valid tracking information must be entered at the time of delivery.
5. 2CO will also require a completed copy of the Risk Form and a record of your business history faxed to 614-921-2451 ATTN: Risk.

If you agree to these conditions, please respond with the requested paperwork and completed Risk Form.

Many 3rd party cart systems are configured by default to prompt buyers for their credit card information, before they are directed to 2Checkout.com. Because of this, some new suppliers/vendors may violate this important regulation without their knowledge. Due to the seriousness of this issue, this can often lead to the immediate disabling of sales ability on an account, until credict card information is no longer collected.

If your 3rd party cart is accepting credit cards and you need assistance removing this input you will want to contact that 3rd party cart’s support team. One of the most popular online cart systems is osCommerce. By default, this cart will ask for credit card information. If you wish to use osCommerce with your 2Checkout.com account, you will need to download and install the “pm2checkout” module that was created for OSC. More information about setting up osCommerce to work with your 2CO account can be found in the Knowledge Base article How can we set up the osCommerce Shopping Cart?

Terminology for buttons or links to 2CO that is acceptable:

“Add to Cart”
“Buy Now”
“Buy from 2CO”
“Continue ->”

Terminology for buttons or Links to 2CO that is NOT acceptable:

“Click Here to Pay”
“Process Payment Now”

Language that should be contained on your site (preferably as early in the shopping process as possible):

2Checkout.com, Inc. is an authorized retailer of <Supplier>
2Checkout.com, Inc. is an authorized retailer of goods and services provided by <Supplier>

Language that should NOT be contained on your site includes indicating 2CO is a:

“Credit Card Processor”
“A Third Party Processor”
or “A Payment Gateway”

It is important to note that failure to comply with 2CO or credit card association requirements can jeopardize your relationship with and ability to use 2CO.

Supplier may click on the following link for additional information and to determine if any updates to the requirements contained have occurred. https://www.2checkout.com/language_guidelines.html

This requirement does not restrict you to internet-based sales, however.

Accepting orders by telephone, facsimile or mail is acceptable as long as the payment portion of the process is done online. Please remember that vendors are not permitted to enter orders for their customers or accept credit card information as this contravenes the Credit Card Association rules that only a Merchant Account holder can collect credit card information.

You can easily send an email to customers containing the order details, along with a link, so the customer can enter their payment information.

For additional information on requesting a payment from the customer please review How Can I Send an Email to My Customer So They Can Make a Payment?

You can find more detailed information about our Compliance Guidelines here:
https://www.2checkout.com/language_guidelines.html

Additionally, it will be a violation of your terms of service to enter a customer’s credit card information for them. This practice, known as ‘factoring’, is prohibited by Visa/Mastercard unless specifically addressed in an individual merchant account agreement. Part of our order identification system, fraud detection service and order tracking depends on having the customer input their orders on our SSL secure order page.