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Editing an Exisiting Product

Sometimes, instead of creating or deleting products, you will simply want to edit an existing product in your 2Checkout account. This article describes the necessary steps and options you will encounter while doing so.

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Tutorial: Charging Shipping by Order Weight

The new Shipping Wizard in the Vendors Administration Area (VA) provides suppliers with more options for setting up shipping charges. One of these options is the ability to charge shipping based on the order weight. When shipping charges are based on order weight, suppliers may set charges based on exact order weight, or they may set charges based on weight ranges. This tutorial will explain how to create a shipping method in your account that will be based on the order weight.

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New Vendor Admin: Product Page Advanced View and Enable Editing

The Product page in the new Vendors Administration Area(VA) features an Advanced View that will allow suppliers to select what product fields are displayed on the Product page, as well as the ability to edit multiple fields for multiple products at the same time on the Product page.

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Tutorial: Charging shipping by order total

The new Shipping Wizard in the Vendors Administration Area(VA) provides suppliers with more options for setting up shipping charges. One of the new options is the ability to charge shipping based on the order total. This tutorial will explain how to create a shipping method in your account that will be based on the order total.

To begin, you will first need to log in to your account and then click the Shipping tab to be redirected to the Shipping Methods page in your account.

Step 1: Click the blue plus sign “+” next to Add New Shipping Method on the right side of the Shipping page. A new Shipping Wizard window will open in your browser.

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TUTORIAL: Creating Shipping Methods

If you plan to offer tangible products via 2Checkout you will need to create at least one shipping method.This tutorial will explain how you can create a shipping method using the new vendor administration section of your 2Checkout account.

Once you have logged in please click on the ‘Shipping’ tab.

From the shipping screen click the icon labeled ‘Add New Shipping Method’ to open the Shipping Wizard. The first screen has three sections, as described below.

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New Vendor Admin: 2Checkout Payment Profiles

2Checkout has introduced a new payments feature called payment profiles. Payment profiles allow you to create different profiles for each of your supported payment options such as different payment methods, accounts or addresses. You are able to edit, delete, or set a payment profile live in your account from the banking details page of your account.

After you have logged in to your account, please select the “Account” tab on your account homepage and then select “Bank Account” from the Account menu.

Your profiles will be listed under the Payment Profiles section on the right hand side of the page. To create a new payment profile please click on the “Banking Wizard” button and provide the requested information for the payment method you select. When you finish setting up your payment method you will be asked to enter a profile name on the Save Bank Account Profile page (optional) and select the Save Profile button.

Once created this payment profile will be displayed on your bank account page and will be set as live. You may edit this profile by clicking on the edit link which will route you back to the backing wizard to make your changes.

New Vendor Admin: Alert Detail

The alert detail page provides you with the information for each alert listed in the vendor alerts section. To access the alert detail page in our new vendor administration panel login at the following url: https://www.2checkout.com/va/

Your account homepage will display the vendor alerts section where you can select the name of the vendor alert you wish to view. The alert detail page will display the title of the alert as well as the following information.

  • Priority- Alerts priority.
  • Status- Alerts status read or not.
  • Alert Message- The full alert message.
  • Link- Website url that the alert is from.

Once you have read the alert you can mark it as read to change the status.

New Vendor Admin: Home Page

The home page displays all information that is immediately pertinent to you regarding your account. Your account status, priority alerts and a recent list of sales let you see the most up-to-date standings within your account. In addition, you have the ability to search for sales quickly by using the locater included in the home page’s sidelines.

Account Status – Three possible statuses…

  • Y – Allowed to sell. Allowed to be paid.
  • P – Not allowed to sell. Allowed to be paid. – Suppliers in this status will see a ‘Parameter Error’ on the 2Checkout purchase page when a purchase is attempted.
  • S – Allowed to sell. Not allowed to be paid.

Pending Balance – This is the estimated amount pending the release of your payment from your 2Checkout account.

Your last login was – You can keep track of when you last logged into your account. This can come in handy if you are keeping track of log-in times.

Vendor Alerts
This section includes all the notifications that 2Checkout will send vendors when major events occur that affect accounts globally, when new documentation needs to be reviewed, and other such alerts requiring your attention.

Summary – Clicking on the title of an alert will open the message up in a modal pop-up box on the page.

Once you are finished with reviewing the information, clicking the ‘Mark Read’ button will note that the message was read and will keep the message around for later review, or clicking the ‘Delete’ button will remove the message entirely. The review status of each message is displayed within the Status column as a ‘read’ or ‘unread’ status.

If you have many alerts saved, you will notice that there is a limitation of displaying only the ten (10) most recent items. To view all of your saved alerts, you will need to click on the ‘View All Alerts’ link.

Recent Sales
Here you will find your ten (10) most recent sales in a listing, defaulting in a descending order by the date and time they were placed.

Sale # – Clicking on the sale number link gives you easy access to opening up that specific sale’s details page.

The total sale amount that appears under the USD Total column is the total amount for the most current sale under that sale number. This means that any non-recurring sales will have only one total amount that will never change. However, recurring sales that have start-up fees will display whichever is the most current re-billed sale amount. For example, if a vendor has a recurring service that costs $10 per month with a $5 start-up fee, the initial total amount will display as $15, but when it re-bills for the continuous $10 amount it will display as $10.

Sales Locater
The locater is positioned along the side-lines of the home page, which gives you easy access to search for sales as soon as you log into your account. Additional to the convenience, there are now more search-able fields than ever before, making it even easier to locate your sales.

New Vendor Admin: Reports

Vendors can choose from a variety of reports that they can run against their account and download them in several formats. Reports are offered in PDF, XLS (Microsoft Excel), XML, RTF (Rich Text), CSV (Comma Separated Value). Additionally, vendors can schedule reports so that information about their account is sent to them regularly via email.

To access the recent sales page in our new vendor administration panel please login at the following url: https://www.2checkout.com/va/

Once you have logged in, click on the ‘Reports’ tab.

The reports page will display the following information.

  • Available Reports – The reports you can run against your account
  • Report Name – Report’s title
  • Description - What the report does
  • Reports In Queue – These are any reports that are pending to be created by our scheduler system
  • Recently Completed Reports – These are the top five reports that were recently created
  • List all Completed Reports – Shows a list of all the reports you have saved

The reports page also provides you with 4 sub menus which include Request Report, Report Queue, Completed Reports and Scheduled Reports.

You can select the ‘Request Report’ tab to view a list of all the available reports that can possibly be run against your account. Over time and with vendor input, we will begin adding additional reports to this section.

  • Report Name – Report’s title
  • Description – What the report does
  • Begin Date – The date when you want to start your range of past sales data
  • End Date – The date when you want to end your range of past sales data
  • Report Format – Select from the list of formats offered for download

You can select the ‘Report Queue’ tab to view reports that are currently pending creation within our scheduler system. Your report will run as soon as the scheduler is ready.

You can select the ‘Completed Reports’ tab to view all the reports that have been run against your account. Keep in mind, reports will eventually be deleted.

  • Delete – Check this and click ‘Delete’ to remove the report
  • Report Name – Click the title to download the report.
  • Format - What the file type is
  • Generated On – Date and time that the report was made
  • Expires On – When the report will be removed from our system
  • Re-run Report – Click to run this same report again and generate a new download.

You can select the ‘Scheduled Reports’ tab to view list of all the reports that have been scheduled to run.

  • Delete – Check this and click the ‘Delete’ button to remove the scheduled report
  • Edit - Click this icon to edit the options of this report
  • Report Title – The name given to your report
  • Format - The file type of your download
  • Next Schedule Date – When the report is going to run next
  • Data Date Range – How far back the data history will go from the scheduled date
  • Last Scheduled Date – When the scheduler will stop running this report

Add Scheduled Report – Fill the form out below and click the ‘Save’ button to create a report that is scheduled to run at a later date.

  • Title - The name of your report
  • Report – The report type
  • Format – What file type to make the download
  • Starting Date – When you want to start running the report

New Vendor Admin: Sales

Your recent sales page will provide you with a table that lists only your most recent sales.
To access the recent sales page in our new vendor administration panel please login at the following url: https://www.2checkout.com/va/

Once you have logged in, click on the ‘Sales’ tab.

The recent sales table will provide you with the following information for each sale.

  • Sale Number- The customers 2CO order number.
  • Date Placed- The Date the order was placed.
  • Customer Name- Customers name as it was entered in the billing information.
  • Recurring- Whether or not the order was recurring.
  • Total- The sale total in your accounts currency.

You may click on the order number to bring up the customers order. If you would like to access all of your sales information you may select the ‘List’ submenu to visit the list sales page.

Your list Sales page will provide you with a table that lists all of your sales. The table will provide you with the following information for each sale.

  • Sale Number- The customers 2CO order number.
  • Date Placed- The Date the order was placed.
  • Customer Name- Customers name as it was entered in the billing information.
  • Recurring- Whether or not the order was recurring.
  • Recurring Declined- Recurring orders status.
  • Total- The sale total in your accounts currency.

This page also provides the option to sort your sales by any of the previously mentioned fields.
You may click on the order number to bring up the customers order.

If you would like to locate a sale in your 2Checkout account, you may use the sales locater feature located on the right side of the page to search for your sales by the following criteria:

  • Sale #- Order number located in the order notification email.
  • Invoice #- Invoice number located on the orders packing slip.
  • Customer Name- Customer’s name as it was entered on the order. (must be at least three characters)
  • Customer Email- Customer’s email address as it was entered on the order.
  • Customer Phone- Customer’s phone number as it was entered on the order.
  • Product ID- Product ID that was ordered based on the product ID that was included in the order.
  • Date Range- Based on the order date using the Begin Date field in the following format (YYYY-MM-DD) and End Date field in the following format (YYYY-MM-DD).
  • Declined Recurrings- Check this box to search for only recurring sales that are currently in declined recurring status.
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