The shipping section of our new vendor admin has many features including 3 subcategories: List, E-Goods, Mark As Shipped. The list subsection provides you with access edit your shipping methods. The E-Goods subsection provides you with access to allow or deny countries from ordering intangible products. The Mark As Shipped subsection provides you with access to mark your orders as shipped and notify your customers of an orders shipping information. On the right side of all of the shipping pages you have the option to click on the ‘+‘ symbol to add a new shipping method and the option to search for a shipping method by the shipping methods name.

To access the shipping section of our new vendor administration panel please login at the following url: https://www.2checkout.com/va/

Once you have logged in click on the ‘Shipping’ tab.

If you would like to view the shipping methods you have setup in your account you may do so on the List Shipping Methods page. To access this page please click on the ‘Shipping’ tab, then click on ‘List’ subcategory. Your shipping methods will be listed under the List Shipping Methods table and can be sorted by name, base price, weight, country, and order total. This table will provide you with the option to change each shipping methods name, base price, delete the method or edit the shipping method further by clicking on the edit icon.

The mark shipping section of your account must be used to mark your orders as shipped.

To access this page please click on the ‘Shipping’ tab, then click on ‘Mark As Shipped’ subcategory.
Your most recent unshipped sales are listed with the sale number, recipient information and fraud status. This page provides you with the ability to sort these sales by sale number or date placed by clicking on the links at the top of the unshipped sales table. You may use the find unshipped sales feature on the right hand side of the page to search for sales by date, sales number, invoice number. When using this feature you will also be required to choose if you are searching for sales by unshipped sales or sales that require reauthorization. The results from your search will display on the unshipped sales table. To mark these sales as shipped you must enter in the tracking number and select if you would like to notify the customer of the shipment by email by selecting the ‘Yes’ or ‘No’ radio button. You may then click the ‘Mark Shipped’ button at the bottom of the page to mark the order/orders as shipped.

Sales that have not been marked shipped may need to be reauthorized due to the original card authorization expiring. When this must be done you will see a button titled “Reauthorize Card” in the Re-authorize Column of the marked shipped page. Clicking on this button will take you to a confirmation screen where you can view the last reauthorization attempt and attempt to reauthorize the card so it can be marked shipped.

Many suppliers use their shipping methods to restrict sales from certain countries. If you are selling intangible products you may want to restrict your yours from certain countries as well. You may do so by using the E-Good Country Blacklist feature in your account. You may access this feature by selecting the ‘Shipping’ tab from your account homepage and then clicking on the ‘E-Goods’ subcategory. From here you may scroll thought the countries in your Allowed list and select the countries you wish to remove. Once you have selected the countries you wish to remove you may click on the ‘Deny’ button at the bottom of the list. This will move the country to your Denied list. If you wish to allow a country on your Denied list, you may select the country and click on the ‘Allow’ button at the bottom of the list.

The fraud review page provides you with the fraud review information for all of your sales.
To access the fraud review page in our new vendor administration panel please login at the following url: https://www.2checkout.com/va/

Once you have logged in please click on the ‘Sales’ tab and then select the ‘Fraud Review’ subcategory.

The fraud review status table will provide you with the following:

• Action Date- The date and time the order was reviewed.
• Sale ID- The order number being reviewed.
• Status- The fraud review status. (ex. Open, Closed)
• Decision- The fraud review decision. (ex. Passed, Failed, Pending)
• Comments- Comments related to the decision.

You may select any of these links to sort the fraud review table information. You are also provided with a search tool above the fraud review table which you may use to search by status, decision and order number.

The balance and payment information page provides you with your accounts payment information including all of your past and current payment cycle information. To access the balance and payment information page in our new vendor administration panel please login at the following url: https://www.2checkout.com/va/

Once you have logged in click on the ‘Account’ tab and then select the ‘Account Balance’ sub category.

Your account balance and payment information is provided to you in a table which displays the following:

• Date- Date of payment
• ID- Payment ID which indicates the payment type and date it was sent.
• Payment- Payment Amount
• R Held- Reserve amount held from payment.
• R Released- Reserve amount released into payment. Click on the amount to see when the reserve amount was originally held.
• Sales- Deposited sales included in payment. Click on the amount to view a detailed list of sales.
• 2CO Fees- 2CO fees on the sales in payment. Click on the amount to view a detailed list of sales and fees per sale.
• Refunds- Refunds in payment. Click on the amount to view a detailed list of sales and refunds issued on sales.
• Adjust- Adjustments on payment. Click on the amount to see detailed adjustment reasons.
• Aff Comm- Affiliate commissions in payment. Click on the amount to see detailed list of commissions.
• Aff Comm Out- Supplier commissions due to affiliates. Click on the amount to see detailed list of outgoing commissions.
• Chrgbck- Chargeback fees in payment. Click on the amount to view a detailed list of sales and chargeback fees issued on sales.
• Bal Frwd- Balance forwards in payment. Click on the amount to see detailed reasons.

Your are also provided with a payment estimate calculator that can be utilized by clicking on the amount that is listed after Estimated Next Payment. This calculator will provide you with your estimated payment after payment fees have been subtracted.

The list images page provides you with access to view, edit, remove and upload your account images.
To access the list images page in our new vendor administration panel please login at the following url: https://www.2checkout.com/va/

Once you have logged in please click on the ‘Products’ tab and then select the ‘Images’ sub category.

The list images table provides you with the following fields for each uploaded image:

• Delete- Click the check box to select the image for removal. You must click on the ‘Delete Images’ button to remove the image from your account.
• Image- Provides you with a thumbnail preview of the image. Click the image to edit.
• Folder- The folder (if any) the image is being stored in.
• Name- The image name as it was entered in the upload process.
• Type- The image type. (order, purchase, product)
• Format- The image format. (GIF, JPG/JPEG, PNG, BMP)

To edit an image you must click on the thumbnail preview of the image under the image column. Here you will have the ability to edit the image, name, folder name and image type if a new image is uploaded.

You may upload a new image by clicking on the plus ‘+‘ sign where it says ‘Add New Image’ in the upper right side of the page.

This will bring you to the ‘Upload Image’ page. You will need to enter some information into the form to upload your image.

• Image to Upload – Click the ‘Browse…’ button and find the image on your computer that you want to upload. The image format can be any one of the following types: GIF, JPG/JPEG, PNG, and BMP.
• Image Name (optional) – This is the name you give your image to easily identify it when looking at the ‘List Images’ page.
• Folder Name (optional) – This is a category that you can give your image. It will help when sorting your images in the ‘List Images’ page. Example: “CDs” for audio discs, “DVDs” for video discs.
• Image Type – Click on the drop-down menu and select the image type.
• Auto Resize Image? – Default is selected. This option will automatically resize your image if it is not within the maximum resolution acceptable for the Image Type you have selected. This saves you the time of going through all of your product images and resizing each one.
• Auto Convert to JPEG? – Default is selected. This option will automatically convert your image file to a JPEG image.
  Once you have filled out the information, click the ‘Submit Form’ button to complete the upload of your product image. If the image uploaded successfully, you will be returned to the ‘List Images’ page and you will see your newly uploaded image at the top of the list.

If you would like to make any adjustments to your products you may visit the edit products page in your account. This page provides you with access to change the price on multiple products at one time. To access the edit products page in our new vendor administration panel please login at the following url: https://www.2checkout.com/va/

Once you have logged in click on the ‘Products’ tab and then select the ‘Edit” sub category.

The edit products page provides you with the option to edit your products price, and the image associated with the product. When you are finished editing click the ‘Save Changes’ button, found at the bottom of the page.

The top of the edit products table provides you with links to sort your products by Image, 2CO ID, Product ID, Name and Price.

You are also provided with a search tool which you can use to search by 2CO ID, Product ID and Product Name.

You also have the option to display one product per column or select the advanced mode to choose to display the following:

• Actions
• Images
• Assigned product id
• Vendor product id
• Name Price Commission
• Description
• Long description
• Tangible
• Recurring
• Approved url
• Categories
• Options