The new Shipping Wizard in the Vendors Administration Area (VA) provides suppliers with more options for setting up shipping charges. One of these options is the ability to charge shipping based on the order weight. When shipping charges are based on order weight, suppliers may set charges based on exact order weight, or they may set charges based on weight ranges. This tutorial will explain how to create a shipping method in your account that will be based on the order weight.
The new Shipping Wizard in the Vendors Administration Area(VA) provides suppliers with more options for setting up shipping charges. One of the new options is the ability to charge shipping based on the order total. This tutorial will explain how to create a shipping method in your account that will be based on the order total.
To begin, you will first need to log in to your account and then click the Shipping tab to be redirected to the Shipping Methods page in your account.
Step 1: Click the blue plus sign “+” next to Add New Shipping Method on the right side of the Shipping page. A new Shipping Wizard window will open in your browser.
2Checkout has partnered with Access USA to help international customers purchase products from suppliers who do not ship to their country. Access USA allows international customers to sign up for an account and receive a US street address to enter in their online order. Access USA will receive the goods and forward them to your international address.
Any questions regarding this service or orders shipped using this service should be referred to the Access USA directly.
Click here to learn more about Access USA.
Why am I getting this “No shipping available to your country!” error?
No shipping available to your country!
(The vendor may need to define a shipping method.)
This error is generated when the supplier is selling a tangible product and the shipping country entered by the customer does not have a valid shipping method set up in the supplier’s 2Checkout account. If the supplier wishes to ship to that country they will need a shipping method that includes it. Suppliers can follow the instructions listed in our shipping method tutorial for assistance creating or editing shipping methods.
If you are an international customer and wish to place an order with a supplier who does not ship to your country, you can use the service provided by Access USA to facilitate shipping to your location.
Click here to learn more about Access USA.
Related Article: Reshipping Packages
2Checkout can automatically calculate shipping costs in the following ways:
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2checkout does not automatically calculate shipping cost, however we do provide a customizable shipping method system. You can charge a specific amount per item by including a handling charge for each product, or you can create base amount shipping methods which would apply to an entire order, or a combination of both a base charge for an order and an additional charge for individual items. Shipping can also be calculated based on the weight assigned to a product in combination with a weight based shipping method. Full details on creating shipping methods can be found in Chapter 5 of our User’s Guide.
Many suppliers use their shipping methods to restrict sales from certain countries. If you are selling intangible products you may want to restrict your yours from certain countries as well.
You may restrict orders from certain countries for intangible products by using the E-Good Country Blacklist feature in your account. This feature will restrict intangible orders to certain countries based on the billing country the customer selects in the purchase routine. If a customer enters a billing country that is restricted in E-Good Country Blacklist they will receive the following error:
Our supplier cannot currently offer these products to you based on your current location of ( COUNTRY NAME )
If you still wish to continue with your purchase please use the button provided below to go back and remove these products from your shopping cart:
* (PRODUCT NAME)
Once you have logged in to your account click the ‘Shipping’ tab and then select the ‘E-Goods’ subcategory. From here you may scroll thought the countries in your Allowed list and select the countries you wish to remove. Once you have selected the countries you wish to remove you may click on the ‘Deny’ button at the bottom of the list. This will move the country to your Denied list. If you wish to allow a country on your Denied list, you may select the country and click on the ‘Allow’ button at the bottom of the list.
Tangible Products: (Products set up as tangible when they were added to our database.)
2Checkout allows you to restrict the shipping of tangible products to certain countries based on the shipping country the customer selects in the purchase routine. If a customer enters a shipping country that is not supported by your shipping method they will receive the following error:
No shipping available to your country
Once you have logged in to your account click the ‘Shipping’ tab and then select the ‘List’ subcategory. From here you may click the edit icon next to the shipping method you wish to edit. This will open the shipping wizard where you will need to select ‘Custom List’ under the countries section. This will open the custom country list where you can select the check box for the country you wish to restrict. Once you have selected the countries you wish to restrict you may click on the ‘Continue’ button at the bottom of the page. You will then need to click the ‘Save’ button to save your changes and exit the shipping wizard.
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If you are using our Plug n’ Play cart, there are two main issues that could cause your customers not to be charged shipping on orders placed.
Your Products are Set up as ‘Intangible’:
When you set up your products in our database, you have the option of indicating whether they are tangible (a physical product that will be shipped or otherwise delivered offline) or intangible (a good that will be delivered by download or electronically). If your product(s) are set up as intangible, shipping charges will not be applied because the system thinks your products won’t be shipped.
To check this in the 2CO Classic Sellers Area (V2):
1. Login to your 2CO account.
2. Click on ‘Shipping Methods’.
3. If you see a message that says ‘You have no shipping methods’, then your shipping methods have not been set up and this is why no charges are applied to orders.
4. Click the button to set up shipping methods for your account to rectify this problem.
To check this in our New (VA) Vendor Sellers Area please login at the following url: https://www.2checkout.com/va/
Once you have logged in click the ‘Shipping’ tab and then select the ‘List’ subcategory. If no shipping methods are listed click the ‘Add New Shipping Method’ link to rectify this problem.
If you are using a third-party cart, the 2CO software does not compute shipping. This function is handled by your third-party cart. Please check the configuration of your cart to ensure that this is set up correctly.
If you have not setup any shipping methods and a customers attempts to order a product defined as tangible in our system they will receive the following error message:
No shipping available to your country
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