Important Note: The unit of measure for weight fields in the Shipping Wizard will display pounds.This measurement is given as an example only, and you may consider 1 pound to equal 1 of your unit of measure.

To begin, you will first need to log in to your account and then click the Shipping tab to be redirected to the Shipping Methods page in your account.

Step 1: Click the blue plus sign “+” next to Add New Shipping Method on the right side of the Shipping page. A new Shipping Wizard window will open in your browser.

Step 2: Enter a Shipping Method Name, Tracking URL (if applicable), select what shipping charges will be based on, customers country, order total or order weight, and then select what countries this method will be offered to. Suppliers may offer the method to customers from all trusted countries, the supplier’s home country only, or, from a custom list. If you will be shipping by a method that will provide tracking numbers, you may want to list that url in the Tracking URL field as the url will be included in the shipment confirmation email that can be sent to the customer when the order is marked as shipped. After you have entered a Shipping Method Name, Tracking URL (if applicable), selected how shipping charges will be calculated and what countries the method will be offered to click Continue.

Step 3: Enter a Base Price for the method, and select how shipping charges will be calculated, based on customers country, order total or order weight. Please note: The Base Charge will be charged on all orders regardless of order weight. After you have entered a Base Price and selected how shipping charges will be calculated, click Continue.

Step 4: If you had selected Home Country Only or All Trusted Countries, you will not see this screen and will go directly to Step 5 or 5A. If you had selected Custom List, you will now select the countries this method will be offered to. To add countries to the list, highlight the country and click the Add Countries button. After you have added all of the countries the method will be offered to, click Continue.

If you will be calculating shipping charges based on exact order weight please follow Steps 5 and 6. If you will be calculating shipping based on weight ranges please follow Steps 5A and 6A.

Step 5: Enter a Weight Max and Amount . When calculating the charges based on exact order weight, you will need to enter the maximum order weight that will only be charged the Base Price in the Weight Max Field, then enter 0.00 in the amount field and click Add Surcharge. Please note: The Weight Max field will only accept whole numbers, 1, 2, 3, etc.

Step 6: Set Overweight Charge. The Overweight Charge will be the amount that is added for each pound over the Weight Max that was set in Step 5. When charging shipping based on the exact order amount, Overweight Charges will be based on the exact order weight. As an example: If you had set up the method to charge a Base Charge of $1.00 and the Overweight Charge is set to $1.00 for each pound over 1, the shipping charges for an order that weighed 1.50 pounds would be $1.50. $1.00(Base Charge) + $.50(Overweight Charge)=$1.50 Shipping cost. After you have entered the Overweight Charge, click Continue. Go to Step 7.

Step 5A: Enter the Weight Max and Amount. The first Weight Max that you enter will determine the maximum order weight that would only bill the customer the Base Charge that was set up in Step 3. For the Amount for the first Weight Max you will enter 0.00 and click Add Surcharge. Continue to add additional Weight Maxes and Surcharges for each weight range you wish to use on the method. In the below example the method is set up to charge customers a Base Price of $1.00 for the first 10 pounds and to then add a Surcharge of $1.00 for orders from 10.01 to 20 pounds, $2.00 for orders from 20.01 to 30 pounds, $3.00 for orders from 30.01 to 40 pounds. After you have entered all of the weight ranges for the method go to Step 6A. Please note: The Weight Max field will only accept whole numbers, 1, 2, 3, etc.

Step 6A: Set Overweight Charge. The Overweight Charge will be the amount that is added for each pound over the highest weight that you had entered for your weight divisions in Step 5A. When charging shipping based on weight ranges, the Overweight Charges will be based on the exact Overweight amount. As an example, if you were charging $4.00 for orders up to 40 pounds, and adding an additional $1.00 for each pound over 40, for an order weighing 40.50 pounds the customer would be charged $4.50 for shipping. $4.00(Charge for weights up to 40 pounds) + $.50(Overweight Charge for .50 pounds)= $4.50 total shipping cost. After you have entered the Overweight Charge click Continue.

Step 7: Review the settings for the method and save the Shipping Method. To save the method to your account click Save after you have reviewed the settings for the method. The page will refresh and advise the method has been successfully created and you may then click Close to exit the Shipping Wizard.

To begin, you will first need to log in to your account and then click the Shipping tab to be redirected to the Shipping Methods page in your account.

Step 1: Click the blue plus sign “+” next to Add New Shipping Method on the right side of the Shipping page. A new Shipping Wizard window will open in your browser.

Step 2: Enter a Shipping Method Name, Tracking URL (if applicable), select what shipping charges will be based on, customers country, order total or order weight and then select what countries this method will be offered to. Suppliers may offer the method to customers from all trusted countries, the supplier’s home country only, or, from a custom list. If you will be shipping by a method that will provide tracking numbers, you may want to list that url in the Tracking URL field as the url will be included in the shipment confirmation email that can be sent to the customer when the order is marked as shipped. After you have entered a Shipping Method Name, Tracking URL (if applicable), selected how shipping charges will be calculated and what countries the method will be offered to, click Continue.

Step 3: Enter a Base Price for the method, and select how shipping charges will be calculated, based on customers country, order total or order weight. Please note: The base charge will be charged on all orders regardless of order total. After you have entered a Base Price and selected how shipping charges will be calculated, click Continue.

Step 4: If you had selected Home Country Only or All Trusted Countries, you will not see this screen and will go directly to Step 5. If you had selected Custom List, you will now select the countries this method will be offered to. To add countries to the list, highlight the country and click the Add Countries button. After you have added all of the countries the method will be offered to, click Continue.

Step 5: Enter the Order Max Total and Amount. The Order Max total is the maximum order amount that would only be charged the Base Price created in Step 3. As an example, if you wanted customers to be charged $1.00 shipping for orders up to $10.00, you would enter 1.00 as the Base Price, 10.00 in Order Max Total field, 0.00 in the Amount field and then click the blue Add Surcharge button.

Step 6: Adding additional order total surcharges. To add additional order total surcharges, you will enter the amount for the Order Total Max and the amount for the Surcharge to be added to the order total and click the blue Add Surcharge button. In the example in the image below, the method is set up to charge customers $1.00 for orders up to $10.00, and to then add an additional $1.00 shipping charge for every $5.00 ordered over $10.00. In the below example, customers with orders totaling more than $45.00 would only be charged the base price that had been entered for the method as there isn’t a designated surcharge for orders totaling more than $45.00. After you have entered all of the surcharges for the method, click Continue.

Step 7: Review the settings for the method and save the Shipping Method. After you have reviewed the settings, click Save to save the method in your account. The page will refresh and advise the method has been successfully created and you may then click Close to exit the Shipping Wizard.

Related Article:

• Tutorial: Creating Shipping Methods

2Checkout has partnered with Access USA to help international customers purchase products from suppliers who do not ship to their country. Access USA allows international customers to sign up for an account and receive a US street address to enter in their online order. Access USA will receive the goods and forward them to your international address.

Any questions regarding this service or orders shipped using this service should be referred to the Access USA directly.

Click here to learn more about Access USA.

No shipping available to your country!
(The vendor may need to define a shipping method.)

This error is generated when the supplier is selling a tangible product and the shipping country entered by the customer does not have a valid shipping method set up in the supplier’s 2Checkout account. If the supplier wishes to ship to that country they will need a shipping method that includes it. Suppliers can follow the instructions listed in our shipping method tutorial for assistance creating or editing shipping methods.

If you are an international customer and wish to place an order with a supplier who does not ship to your country, you can use the service provided by Access USA to facilitate shipping to your location.

Click here to learn more about Access USA.

Related Article: Reshipping Packages

• Shipping by weight, based on the weight you set in your product details.
• Shipping by order total, surcharge based on the orders total.
• Flat fee shipping per order.
• Per product handling fee.
• Additional surcharge fee for specific countries.
• Ability to create multiple shipping options that are selectable by the customer.

Related Articles

• TUTORIAL: Creating Shipping Methods (New VA Vendor Sellers Area)

Restricting intangible orders from certain countries.

You may restrict orders from certain countries for intangible products by using the E-Good Country Blacklist feature in your account. This feature will restrict intangible orders to certain countries based on the billing country the customer selects in the purchase routine. If a customer enters a billing country that is restricted in E-Good Country Blacklist they will receive the following error:

Our supplier cannot currently offer these products to you based on your current location of ( COUNTRY NAME )

If you still wish to continue with your purchase please use the button provided below to go back and remove these products from your shopping cart:

* (PRODUCT NAME)

Once you have logged in to your account click the ‘Shipping’ tab and then select the ‘E-Goods’ subcategory. From here you may scroll thought the countries in your Allowed list and select the countries you wish to remove. Once you have selected the countries you wish to remove you may click on the ‘Deny’ button at the bottom of the list. This will move the country to your Denied list. If you wish to allow a country on your Denied list, you may select the country and click on the ‘Allow’ button at the bottom of the list.

Restricting shipping to certain countries.

Tangible Products: (Products set up as tangible when they were added to our database.)

2Checkout allows you to restrict the shipping of tangible products to certain countries based on the shipping country the customer selects in the purchase routine. If a customer enters a shipping country that is not supported by your shipping method they will receive the following error:

No shipping available to your country

Once you have logged in to your account click the ‘Shipping’ tab and then select the ‘List’ subcategory. From here you may click the edit icon next to the shipping method you wish to edit. This will open the shipping wizard where you will need to select ‘Custom List’ under the countries section. This will open the custom country list where you can select the check box for the country you wish to restrict. Once you have selected the countries you wish to restrict you may click on the ‘Continue’ button at the bottom of the page. You will then need to click the ‘Save’ button to save your changes and exit the shipping wizard.

Related Articles

• TUTORIAL: Creating Shipping Methods (New VA Vendor Sellers Area)

Your Products are Set up as ‘Intangible’:

When you set up your products in our database, you have the option of indicating whether they are tangible (a physical product that will be shipped or otherwise delivered offline) or intangible (a good that will be delivered by download or electronically). If your product(s) are set up as intangible, shipping charges will not be applied because the system thinks your products won’t be shipped.

To check this in the 2CO Classic Sellers Area (V2):

1. Login to your 2CO account.
2. Click on ‘Shipping Methods’.
3. If you see a message that says ‘You have no shipping methods’, then your shipping methods have not been set up and this is why no charges are applied to orders.
4. Click the button to set up shipping methods for your account to rectify this problem.

To check this in our New (VA) Vendor Sellers Area please login at the following url: https://www.2checkout.com/va/
Once you have logged in click the ‘Shipping’ tab and then select the ‘List’ subcategory. If no shipping methods are listed click the ‘Add New Shipping Method’ link to rectify this problem.

If you are using a third-party cart, the 2CO software does not compute shipping. This function is handled by your third-party cart. Please check the configuration of your cart to ensure that this is set up correctly.

If you have not setup any shipping methods and a customers attempts to order a product defined as tangible in our system they will receive the following error message:

No shipping available to your country

Related Articles

• TUTORIAL: Creating Shipping Methods (New VA Vendor Sellers Area)