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How can we download a report of all orders?

If you are looking for more report functions, we have added links to download all your orders in a comma separated format ( .csv file ). To do this in the Classic Sellers Area (V2), you can click on “search” under the “helpful links” area of your account homepage and then click “go” on the search form.

To download a sales report in the New Sellers Area (VA) please log in to your 2CO account, click on the “Sales” tab, then click on “Billing Activity Download” link at the bottom of the page.

Here you can specify a date range, currency, sale status and download the report. The CSV sales report will include the following information:

  • Sale Number
  • Total
  • Date Placed
  • Date Shipped
  • Name
  • Address
  • City
  • State
  • Postal Code
  • Country
  • Phone
  • Email
  • Ship To
  • Ship Address
  • Ship City
  • Ship State
  • Ship Postal Code
  • Ship Country
  • Date Paid
  • Refunded
  • Refunded Date
  • Chargeback
  • Chargeback Date
  • Merchant Order Id
  • Product OID
  • Qty
  • Vendor Product ID
  • Product Name
  • Recurring Status

Can I offer coupons?

Yes, 2Checkout supports supplier created coupons. You can set coupons to equal to any of the following:

  • percentage off individual items or off entire sales
  • a set amount discount off an individual item or of entire sale
  • free shipping

And if you’re feeling ambitious (or generous!), you can also set up multiple coupons.

What does the customer do to redeem the coupon? When you create a coupon, you will provide the coupon code that you can distribute to your customers in whatever manner you like. The customer will enter this code when making a purchase and the discount will be calculated automatically into the sale. It is important to note that if a coupon is being applied to a recurring product the discount will only apply to the first installment.

How does the Create Coupon option work? In order to create coupons, suppliers will need to access the new Vendors Administration panel.

To access the create coupon page in our new vendor administration panel please login at the following url: https://www.2checkout.com/va/ Once you have logged in click on the ‘Products’ tab and then select the ‘Coupons’ sub category.

To create a coupon make sure to fill all of the fields provided.

  • Coupon Code- The code your customers will be using to receive the discount. Please note: If you don’t enter a coupon code, one will be automatically assigned when the coupon is created.
  • Expiration Date- The date your coupon will expire in the following format. (YYYY-MM-DD)
  • Savings- Use the drop down menu to select the savings type as fixed amount, percentage off or free shipping. The amount can be entered in the savings field as follows:
  • Fixed Amount-1 = 1.00
  • Percentage Off- 10 = 10%
  • Free Shipping- Customer will receive free shipping if the plug and play parameter set is used.
  • Minimum Purchase- The minimum order total required to use the coupon. Please note: In order for a fixed amount coupon to be created, you will need to ensure the minimum purchase amount is set lower than the cost of your least expensive product.

You may either select the check box to apply this coupon to all products created in your 2Checkout account or you may click on the ‘Show Products’ link to select which product/products the coupon is applied to. If you leave the checkbox blank the savings will apply to the sale total rather than an individual product price.

How does a direct return work?

The direct return works through a spider on 2Checkout.com that does an HTML GET from our server with all the variables to the seller’s server. The spider prints to the screen whatever the seller’s server returns for the buyer to see.

How do single and multiple product downloads work with Direct Return?

ORDERING A SINGLE PRODUCT VS. ORDERING MULTIPLE PRODUCTS WITH DIRECT RETURN (YES):

The order process works in the following manner when direct return is set to “Yes“.

  1. If no approved URL has been specified in your vendor account, the customers order will end at the 2checkout order confirmation screen. The vendor is then responsible for supplying the customer with the product.
  2. If a single product is ordered, the direct return feature will return the customer to your specified return URL. This is only true if you have specified a return URL at the product section or the look and feel section of your account. The assigned URL’s at the product level will always override the URL’s set up at the look and feel section of your account. 2A. If multiple products are ordered, the direct return feature will work exactly the same as if a customer orders a single product. This is only true if you have specified a return URL in the look and feel section of your account.
  3. If the customer orders a single product and you have specified the return URL at the product level, the customer will be returned to the URL indicated at the product level. 3A. If multiple products are ordered and you have set up approved URLs at the product level, the order process ends at the 2checkout confirmation order page. At this page, there will be a “click here” link that is created for each product ordered on that page. The “click here” link will direct the customer to the approved URL for that product.

    Since the customer ordered multiple products, this page will not close until it is manually closed by the customer. This way the customer will receive all the downloads or will be forwarded to all the correct URLs to receive their downloads.

**Useful Info

To add an approved URL to the look and feel section of your account, you can click on “settings” under the “helpful links” section of your account homepage.

To add a approved URL to each of your products, you will need to click on option 4 (set up products) of your account homepage. You will then need to click on the “edit” link for the product you need to add the approved URL to. There will be a field to input your approved URL. Simply add your approved URL and click on the save changes button.

Can I pass back parameters?

Yes. All parameters of a successful sale can be passed back to a script on your server after the sale is complete.

Why won’t my parameters pass back?

Parameters are only passed back to a script. This means your Return Address needs to end in a script extension (cgi, pl, php, asp, jsp, ETC).

Why are my buyers being returned to the wrong URL?

Please Check where you add/edit products in the Admin to see if you set up a return URL that is different than where you want the buyer to be sent to. That return will override the return URLs you set up in the Return page.

How do I use the continue shopping button?

The continue shopping button works like this:
#1 If return_url is passed in, it returns to the page (i.e. return_url=http://www.example.com/mypage.html).
#2 If that is not passed in, it returns to the page the buyer clicked “buy” (by http_referer) from on your site (doesn’t work if you are testing from a page on your pc).
#3 If those 2 things are blank, it returns to the website url listed on the account.

Below are examples of how the return_url parameter may be implemented.

Form:
<form action="https://www.2checkout.com/checkout/purchase" method="post">
<input type="hidden" name="sid" value="XXXXXX">
<input type="hidden" name="quantity" value="1">
<input type="hidden" name="product_id" value="1">
<input type="hidden" name="return_url" value="http://www.example.com/mypage.html">
<input name="submit" type="submit" value="Buy from 2CO">
</form>

Hyperlink:
<a href="https://www.2checkout.com/checkout/purchase?sid=XXXXXX&quantity=1&product_id=1&return_url=http://www.example.com/mypage.html>Buy from 2CO</a>

Can I have extra fields on the form?

Most of our Vendors that need extra details about the buyer usually have the buyer sent back to a form on their site after the sale. This way, the buyer could send all extra details directly to them.

You can use the Purchase Machine section of our developers.2Checkout area to see how you can pass custom parameters through the purchase routine.

Why when you click the confirmation button, instead of redirecting to the return URL, it redirects to a different page than I set up in the Return page?

Please make sure that the return link you set up for each product you added to our database either has NO return URL, or that it has the url you want the buyer to be passed back to assigned to it. If the one with the product is different, then it will override the one you set up in the Return page.

If all customers will be redirected to the same url, you may want to only provide the url in the Site Management page rather than at the product level.

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