Knowledge Base » Suppliers » Tech Support »

How can I send my website visitors to a single order page that displays all of my products?

For vendors who have chosen to add products to our database, we provide you with the ability to link customers to a single page where they can view ALL of the products offered, and order from that page.

Simply link them to your accounts order page at the link below. Be sure to replace the SID shown with your numerical seller ID.

https://www.2checkout.com/2co/buyer/orderpage?sid=XXXXXX

Can I have multiple 2checkout.com accounts?

The 2checkout.com license is for 1 website. You can only use your account for the web site that is registered on your account. Vendors wishing to sell products from more than 1 website would need to sign-up for additional accounts.

You can obtain additional licenses from us for your other web sites. You would sign up for a new account, pay the $49.00 USD enrollment fee, and once you’ve received the new SellerID, send in an email to risk@2co.com with your current & new IDs. We will credit the new account balance, and each additional license, the $19.00 USD discount, once we verify the accounts are all for your use.

Please note: You can not get a Referral Payment for signing up for a second account and receive a discount for the second account.

Can I edit the email confirmation?

The e-mail confirmation is not optional or customizable. You can however add additional information to the email by passing it in with the merchant_order_id parameter (50 characters max). You can also send your own e-mail in addition to ours, and/or pass the buyer back to an information page on your site after the purchase.

How can I allow the customer to put in their own price?

To allow the customer to put in their own price, you can use the following snippet of HTML code. Just paste the code below onto your web site where you would like the form to appear. Please note that the New Cart Purchase Parameters have already been implemented in this example.

<form action=”https://www.2checkout.com/checkout/purchase” method=”post”>
<input type=”hidden” name=”id_type” value=”1″>
<input type=”hidden” name=”c_prod’ value=”xxxxxxx”>
<input type=”hidden” name=”c_name” value=”Sample Product”>
<input type=”hidden” name=”c_description” value=”Sample Product Description”>
<input type=”hidden” name=”c_price” value=”5.00″>
<input type=”hidden” name=”c_tangible” value=”N”>
<input type=”hidden” name=”sid” value=”xxxxxx”>
<input type=”hidden” name=”cart_order_id” value=”1234567890″>
Please Enter The Amount You Would Like To Submit $ <input type=”text” name=”total” value=”5.00″>
<input type=”submit”>
</form>

Note: Be sure to replace the value for SID with your numerical Seller ID number. You can also change cart_order_id to any alphanumeric value that you wish to reference an internal invoice number, item number, auction number or other piece of information. Other values (c_name, c_description, c_price, c_tangible, and total) may be changed at your discretion.

Can I have Credit Card logos on my Site or Cart?

If you are going to use a picture of a credit card or a credit card company logo on your web site, it must be clearly and immediately adjacent to the phrase “2Checkout.com is an authorized retailer for (your business name.)” Per Credit Card Association Rules, unless your company has a direct business relationship with the credit card company and is authorized to display the credit card or the logo, the image must be removed from your web site.

Credit card association rules state that only a merchant account holder may display credit card logos on their websites. 2CO does not provide you with a merchant account. You can continue to display these logos, as long as immediately above, beside, or below the logos, there is a clear statement that 2CO is your authorized retailer.

Alternatively, you can display the logos shown here. Right click on the image of your choice below and choose “Save Picture as…” to save as a file on your computer.

2Checkout.com

2Checkout.com

2Checkout.com

Please also see 2CO Certified for “2CO Certified Seller” buttons.

How do I make my 3rd party or Custom Cart work with the 2Checkout.com service?

Your cart will need to support the Plug and Play cart parameters, 2CO’s custom cart parameters, or the 2CO-supported Authorize.net parameters. If using one of the latter two parameter sets, your cart will also need to support the New Cart Purchase Parameters.

How can we set up the osCommerce Shopping Cart?

The osCommerce shopping cart, Version 2.2 or Higher, is 2Checkout Enabled and automatically set up from within the cart admin provided with the cart.
You can find information, or download the osCommerce Cart here: osCommerce.com

You can also look here for more details on installing and setting it up: oscdox.com

The following information should assist you in setting up this cart to work with our service. Please note that we cannot provide any direct support for osCommerce or other third party shopping cart.

1.) First and foremost, you must have the cart itself installed properly. There is a text file that is distributed with the cart, as well as the module mentioned in step 3 below, and this file will explain how to install and set up the cart and module. Please first verify that the installation of the cart and 2CO payment module are correct.

2.) You must be using osCommerce 2.2 Milestone 2 or later. If you are using any other version, it will not work and you will be unable to use our services. If in doubt as to the version currently running on your cart, install the latest version.

3.) There is a module that has been developed for osCommerce that is needed to work with the 2CO system. This module is absolutely necessary to be compliant with our 2CO system. You may find this module at the following URL: http://addons.oscommerce.com/info/5343

4.) It is a common problem to have the sales work in the 2CO account but not the osCommerce cart after a sale. This is because there has to a be return URL set up in your account to tell the 2CO system were to send the sale information after it is placed. osCommerce needs this information to correctly process and finish the sale on your end. This URL can be set up on the Look & Feel setting page of the 2CO Classic Sellers Area (V2). You will find this link under the Helpful Links section of your account homepage. This URL can also be setup on the new VA sellers area Site Management page.

The URL below must be in both the Pending and Approved URL boxes. If you installed OSC to a directory other than the default directory, you will need to use that directory structure here. Be sure to replace “www.example.com” with your actual domain name.

>> http://www.example.com/catalog/pm2checkout_process.php

5.) It is also strongly recommended that you set the Direct Return option to Yes. This will help ensure that the customer is returned to the osCommerce shopping cart after the sale.

There is also a known issue that osCommerce has alerted us of. The osCommerce cart requires ‘Force Cookie Use’ set to ON. This means that web Sites using a shared-SSL cert will not work. Most problems with the osCommerce contribution are due to cookies not being set up properly and there unfortunately is not a work around for this.

Please also remember that 2CheckOut does not provide technical support for third party scripts including OSC. For assistance with OSC, please refer to OSC’s support forums which may be found at the following URL: http://forums.osCommerce.com

Do you have an API that we can use to integrate 2checkout into our custom billing application?

An API (Application Programming Interface) is used in many different contexts in this industry. To clear this up with our service read below:

We offer a Common Gateway Interface (CGI). This means your site will need to contain an HTML form or link with cgi parameters appended which passes the correct parameters (and your customer) to our site for checkout. Passing in the Proper Parameters will result in your customer going through the rest of our checkout process (such as entering their credit card information), and after verification, a successful sale.

All parameters are discussed in detail within the Secure Admin Panel for Vendors.

Why are the shipping charges I set up in the Admin not being added to the form when using my 3rd Party Cart?

If you are using a 3rd party cart, all shipping charges should be handled in the cart prior to getting to our payment form. The shipping features in the Admin are for our Plug N Play carts and links.

Can I use 2CO w/ a Yahoo Store?

As far as we know, you cannot use our services with a Yahoo! store because of the way they have choosen to set up their payment processing gateway. We are not compatible with their gateway services at this point in time.

You may be able to find a 3rd Party Shopping Cart that can meet your needs.
http://www.2checkout.com/community/blog/category/knowledge-base/tech-support/3rd-party-carts/recommended-carts/

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