Many suppliers use their shipping methods to restrict sales from certain countries. If you are selling intangible products you may want to restrict your yours from certain countries as well.

Restricting intangible orders from certain countries.

You may restrict orders from certain countries for intangible products by using the E-Good Country Blacklist feature in your account. This feature will restrict intangible orders to certain countries based on the billing country the customer selects in the purchase routine. If a customer enters a billing country that is restricted in E-Good Country Blacklist they will receive the following error:

Our supplier cannot currently offer these products to you based on your current location of ( COUNTRY NAME )

If you still wish to continue with your purchase please use the button provided below to go back and remove these products from your shopping cart:

* (PRODUCT NAME)

To access this feature in the 2CO Classic Sellers Area (V2), please follow the instructions below.

1. Login to your account at https://www.2checkout.com/2co/login

2. Click on ‘eGood Allowable Countries’.

3. You should arrive at a page with two columns. On the left are the countries you accept orders from currently. On the right are the countries you have blocked.

4. Highlight the country you want to move from one list to another.You may use CTRL+CLICK to highlight more than one at a time. Using the arrow buttons, indicate which list you want to move the highlighted countries to.

5. When you are finished making changes, click ‘Home’ in the top right-hand corner to return to your account homepage. Your changes will automatically be saved.

To access this feature in our New (VA) Vendor Sellers Area please login at the following url: https://www.2checkout.com/va/
Once you have logged in click the ‘Shipping’ tab and then select the ‘E-Goods’ subcategory. From here you may scroll thought the countries in your Allowed list and select the countries you wish to remove. Once you have selected the countries you wish to remove you may click on the ‘Deny’ button at the bottom of the list. This will move the country to your Denied list. If you wish to allow a country on your Denied list, you may select the country and click on the ‘Allow’ button at the bottom of the list.

Restricting shipping to certain countries.

Tangible Products: (Products set up as tangible when they were added to our database.)

2Checkout allows you to restrict the shipping of tangible products to certain countries based on the shipping country the customer selects in the purchase routine. If a customer enters a shipping country that is not supported by your shipping method they will receive the following error:

No shipping available to your country

To restrict the shipping of tangible products to certain countries in the 2CO Classic Sellers Area (V2), please follow the instructions below.

1. Login to your account at https://www.2checkout.com/2co/login

2. Click on ‘Shipping Methods’.

3. You should see a table of shipping methods you have previously set up. If you haven’t yet set up your shipping methods, please see the tutorial linked below entitled ‘How do I set up shipping charges by weight, flat rate or by country?’

To not allow a particular shipping method to be selected when the customer is in a given country, check the ‘Remove’ box associated for that country and shipping method and then press ‘Submit Changes’. You will notice that ‘Method Not Allowed’ now appears for that method.

To disallow orders from a given country, check all of the ‘Remove’ boxes associated with that country for all methods and then press ‘Submit Changes’. If all methods for a given country are removed, the country disappears from the list and no one can order from that country.

When you have finished making changes, press ‘Submit Changes’ and your settings will be saved.

To restrict the shipping of tangible products to certain countries in our New (VA) Vendor Sellers Area please login at the following url: https://www.2checkout.com/va/
Once you have logged in click the ‘Shipping’ tab and then select the ‘List’ subcategory. From here you may click the edit icon next to the shipping method you wish to edit. This will open the shipping wizard where you will need to select ‘Custom List’ under the countries section. This will open the custom country list where you can select the check box for the country you wish to restrict. Once you have selected the countries you wish to restrict you may click on the ‘Continue’ button at the bottom of the page. You will then need to click the ‘Save’ button to save your changes and exit the shipping wizard.

Related Articles

• How do I set up shipping charges by weight, flat rate or by country? (2CO Classic Sellers Area V2)
• TUTORIAL: Creating Shipping Methods (New VA Vendor Sellers Area)

If you are using our Plug n’ Play cart, there are two main issues that could cause your customers not to be charged shipping on orders placed.

Your Products are Set up as ‘Intangible’:

When you set up your products in our database, you have the option of indicating whether they are tangible (a physical product that will be shipped or otherwise delivered offline) or intangible (a good that will be delivered by download or electronically). If your product(s) are set up as intangible, shipping charges will not be applied because the system thinks your products won’t be shipped.

To check this in the 2CO Classic Sellers Area (V2):

1. Login to your 2CO account.
2. Click on ‘Shipping Methods’.
3. If you see a message that says ‘You have no shipping methods’, then your shipping methods have not been set up and this is why no charges are applied to orders.
4. Click the button to set up shipping methods for your account to rectify this problem.

To check this in our New (VA) Vendor Sellers Area please login at the following url: https://www.2checkout.com/va/
Once you have logged in click the ‘Shipping’ tab and then select the ‘List’ subcategory. If no shipping methods are listed click the ‘Add New Shipping Method’ link to rectify this problem.

If you are using a third-party cart, the 2CO software does not compute shipping. This function is handled by your third-party cart. Please check the configuration of your cart to ensure that this is set up correctly.

If you have not setup any shipping methods and a customers attempts to order a product defined as tangible in our system they will receive the following error message:

No shipping available to your country

Related Articles

• How do I set up shipping charges by weight, flat rate or by country? (2CO Classic Sellers Area V2)
• TUTORIAL: Creating Shipping Methods (New VA Vendor Sellers Area)

You can earn money by referring new vendors to 2checkout using your built in 2checkout affiliate account. Place a link to the following URL on your site:

>> https://www.2checkout.com/2co/signup?affiliate=XXXXXX (be sure to replace the XXXXXX with your account number, it will not work the way it is)

And, if someone clicks on this, signs up, and their account is active for 60 days, you will receive an $11.00 bonus.

You can access a detailed list of your affiliate information by logging into your account, selecting ‘Vendor Reporting - Reports’ under the helpful links menu, and then clicking on the ‘Affiliate Signups’ link. This page will show the date the order was placed, whether or not the vendor stayed with us long enough for you to earn your bonus, the vendor’s website address, and the amount of the bonus you received.

You may use one of the following graphics for your referral links:

2Checkout.com supports almost any affiliate program that works off of a hidden image tag on the sales confirmation page.

Just fill in the string that is provided by your affiliate program in the Seller Admin under Look and Feel. 2Checkout.com payment routines will fill in dynamic parameters like “order number”, “order total”, “your product id”, “quantity ordered”.

The Affiliate link will only work if you have Direct Return OFF. The hidden image tag is placed on the 2Checkout confirmation page after the sale and with Direct Return ON, this page is by passed.

To have the string populated dynamically, put the following variables in the appropriate location. The payment routine will fill them in after the sale is complete:

$a_order - 2Checkout.com Order Id.
$a_total - Total Dollars Paid.
$a_product - Your product id
$a_quantity - Quantity of product id sold.

Example src string:

https://affiliate.com/sale.cgi?order=$a_order&total=$a_total&product=$a_product&quantity=$a_quantity

If the buyer bought 1 of your product id 01-Widget for $2.00, after the sale the string would become

http://affiliate.com/sale.cgi?order=123456&total=2.00&product=01-Widget&quantity=1

Creating Product Options

To create or edit the product options themselves, go to your products list. On your products list page, you will see an ‘Edit Product Options’ link. Clicking it will link you to the ‘edit product options’ page.

Once you find your way to the ‘edit product options’ page, you will see a list of all your product options. This list contains data fields and existing option names, option values, and any surcharges associated with them. It also has the ability for deleting options. To create new product options, fill in the set of data fields near the top of the page. Choose a name for the new option, as well as any values and surcharges.

• Option Name: The name of the option you create. Once you create it, it will appear in your product options list as a link.
• Option Values: These are the values assigned to the option name you create. They are the actual choices offered for the given option. For instance, if you have ‘Size’ as an option, the values might be ‘Small’, ‘Medium’, and ‘Large’.
• Value Surcharge: This is the additional cost you may charge customers to choose a certain option. Surcharges may be specified in whole numbers (5) or as decimals to two places (5.00, 4.99, etc.). You do not have to add surcharges.

For example, you own a clothing business and sell a variety of apparel. The clothing you sell is not made with just one type of material. All the apparel you sell is made with one of three choices: cotton, wool, or silk. You want your customers to be able to choose what material they want their clothes to be fashioned from. You will create a product option to do this. As the option name, you choose ‘Material’ and enter it into the correct field. As for option values, you would set three: cotton, wool, and silk. You decide to add a surcharge for wool and silk, as the base price advertised on your site is for cotton, and we know that wool and silk are more expensive. So, in the corresponding surcharge fields, you enter the appropriate amounts. For cotton, you would enter 0.00 to specify no surcharge. You decide to charge an extra $10.00 for wool. Enter 10.00 to do so. As for silk, well that is expensive, so you decide to charge an additional $25.00 for that. 25.00 should be entered to accomplish this. When you are finished, click on ‘Save Changes’ to save your options. This will effectively add an option called ‘Material’ to your product options list.

The example used here is precisely that, and the values and surcharges displayed are totally arbitrary. The actual number and types of options and values are unlimited. If, instead of material, you want to offer different sizes or colors, so be it. This system allows you to create
product options as unique as you want, and as you see fit.

Editing Existing Product Options

To edit existing product options, click on the name of the one you wish to edit. It will appear in your list as a link. It will lead you to a page with another set of data fields and delete options. Most of the fields will have previously saved data, but two will be empty. To edit an existing value, simply click in the correct field and change it to what you want. To change the name of the option, click that field and enter what you want. To delete a value, check the box next to the relative values. To add a new set of values, enter the suitable option value and surcharge. When you are totally finished adding, editing, or deleting, click on the ‘Save Changes’ button.

Removing Product Options

To delete a product option on the ‘edit product option’ page, check the delete option box next to the corresponding product option. Check any and all options you wish to delete. To finalize your actions, click ‘Save Changes’.

If you created your products using the Product Upload method, you may create product options for them, as well. You must create your product options for each product using the explanation above in this section. Product options are NOT created in the CVS Template.

Associating Product Options With Your Products

To associate or dissociate product options, you must do this from the ‘edit product’ page. This page is found by going to your products list and clicking on an ‘Edit’ link. The ‘Edit’ link you click should be that of whichever product you want to add options to. At the bottom of the ‘edit product’ page, you will see a list of all available options you created. This list appears in the form of a table, with labeled headings. There are four headings:

1. ‘Available’: The options associated (available) with the particular product you are editing will have a check in the box under the ‘Available’ heading. If the box is not checked, that set of options is not available for (associated with) that product. Warning Product Option Association To associate or dissociate a set of options, simply check or uncheck the corresponding
box, as needed.
2. ‘Option’: This denotes the name of the product option.
3. ‘Values’: This displays the values for each option.
4. ‘Surcharge’: This displays the extra charges you may charge to customers for choosing a given product option.

When finished, click the ‘Save Changes’ button at the bottom of the page. This will save your changes.