Knowledge Base » Suppliers » Tech Support »

New Vendor Admin: Update Product Category Details

When you create a product in the New Vendor Administration area you can select one or more categories for the product. After you create and save the product a link will appear below the “Product Categories” box titled “. Clicking on this link will allow you to describe your product in more detail. For example, if you created a product that is a pair of shoes you will be able to list the Color, Gender and Type of shoe you are selling. This information will be used in 2Checkouts online shopping center.

Instructions on creating a product in the new 2Checkout vendor admin area can be found here.

New Vendor Admin: List Transactions

The order transaction records can be viewed on the list transactions page. These records will show the various transaction states of the order. To access the list transactions page in our new vendor administration panel login at the following url: https://www.2checkout.com/va/

Once you have logged in click on the ‘Sales’ tab. From here you can select the sale number you wish to view and then click the ‘List Transactions’ link on the right side of the page. The list transactions page displays the following information on your customers order.

  • Date- Order date
  • Lineitem ID- For 2Checkout internal use only
  • User ID- For 2Checkout internal use only
  • Customer Amt- Amount in customers currency
  • Currency- Currency type
  • Card- First 6 and Last 2 number of the credit card
  • Action- Internal code indicating transaction type
  • Status- Transaction State
  • Product Description- Product that was ordered

Creating a new product

To create a new product in our system, you’ll need to first add the item to our database. The steps below should be followed in the order they are given to ensure problem-free results.

1. Login to your account using the new vendor admin here.
2. Click on the “Products” tab.
3. Click on the “Create” sub-tab.
4. You will see a screen with several fields. Below a description of each field follows.

Your Product ID (Required) - This is an internal reference number for your use. A part number, bin location or other reference that will be useful to you. This field can consist of only letters and numbers with no spaces or special characters.

Name (Required) - This is the name or title of your product. Keep this as short as possible (no more than 30 characters) or it can cause the payment page to become distorted.

Short Description - This is what your product is. We recommend you keep this short as well to keep the payment page from becoming distorted.

Long Description - This is a longer description of your product, this will not be shown during the checkout process.

Price (Required) - This is how much the customer will be charged each payment cycle. Do not include any currency symbols (like ‘$’) in this field or errors will result.

Tangible (Required) - This indicates whether or not your product is tangible. Tangible goods must be shipped in a timely manner in order for you to receive payment. Tangible goods are also subject to sales tax for Ohio customers. This field must be set correctly, if 2Checkout becomes aware you have deliberately lied about whether or not a good is tangible, your account will be suspended, and further penalties may apply. Note that if you set this field to intangible, the customer will not be charged for shipping and the option to select shipping methods will not be shown on the order page.

Weight - If you plan to use our shipping systems and will ship by weight, specify the weight here.

Handling - If there are any product-specific handling charges, they go here. These charges are above and beyond your normal shipping charges, and are only applied if this product is purchased, they are applied for each product ordered, i.e. if 3 of this product are ordered, the customer will be charged 3 times this amount. Do not use currency signs (like ‘$’) and do not use commas. Prices can be specified in whole numbers or as decimals to 2 places (example: 4.95).

Start Up Fee - This is a one time fee billed together with the first installment. This amount will be billed only once, not on a recurring basis.

Recurring (Required) - This indicates whether or not your product is a recurring product. A recurring product is one which will rebill the customer with a specified recurrence for a specified duration.

Recurrence (Required for recurring products) - This is a two-part field. The first part is a numerical field that tells us how long between billings as a number. The second box tells us the unit of time measurement, current options are; weeks, months and years. So, if you want a customer to be billed once every month, you would put in a ‘1′ in the first box, and then select ‘months’ from the second drop-down box. Note that we no longer support daily recurring billing.

Duration (Required for recurring products) - Like the last setting, this is a two-part field. The first part is a numerical field that tells us how long to continue billing as a number. The second box tells us what unit of time you are referring to. If you put in ‘6′ and then selected ‘months’ from the second drop down, your charge would automatically cease billing after 6 months. If you want to bill the customer until they or you cancel, leave the first box blank and select ‘Forever’ from the second box.

Affiliate Commission - Affiliate Commission can be specified either as an amount (in your pricing currency) or as a percentage. It is how much you want to pay other 2CO vendors who act as affiliates, re-marketing your products on their websites.

Pending URL - This is not used for recurring products/services.

Approved URL - This is the URL your customer will be returned to when the payment has been confirmed. Most credit card orders will be sent here.

5. Once you have configured the product to your satisfaction, press ‘Save Changes’ to save the product to the database.

Uploading Order Page and Purchase Page logos

Uploading vendor logos is very quick and simple with our new Vendor Administration system (https://www.2checkout.com/va/login).

To do this, please log into your vendor account through the new VA and click on the ‘Account’ tab, and then the ‘Site Management’ sub-tab. On the right side of the page you will see the ‘Your Logos’ section with a setting for both ‘Purchase’ and ‘Order Page’ logos. If you do not have a logo attached to one of these pages, you will see ‘None’ with a plus ( + ) icon underneath. If you already have a logo attached, you will see a thumbnailed version of it with the option icons to edit or delete the image.

If you do not have a logo attached, click the plus ( + ) icon to open the image upload page. Fill out the form appropriately, making sure to browse for the image you want to upload and fill out at least the ‘File Name’ field. Upon completion, click the ‘Upload Image’ button to save the image.

You have successfully uploaded and attached your logos! Clear out your browser’s cache and cookies, then make a demo sale. You should then see your logo appear on the purchase/order page.

Additionally, if you already have a logo attached and need to edit the image or its details, simply click the edit icon underneath the thumbnail. The edit icon is the one that looks like a file folder.

Attaching Images to Products in the New Vendor Admin Area

Images can be attached to products in the 2Checkout system once they have been uploaded. Images that are attached to products will appear on the built-in 2Checkout Order Page. To attach an image to a product you will first need to be sure the product is created and that the image you wish to attach to it is uploaded. Next you will want to click on the + sign that is located in the Images column of the products listing. If you see a image in this column this means that a image has already been attached to the product. To change the image you can click on the image in this column. The next screen you will see is a listing of all the images which can be attached to the product. Click on the image of your choice and the 2Checkout system will return you to the product listing with the selected image now attached to your product.

Uploading Product Images

IMPORTANT: Uploading an image does not attach the image to any product. You must attach the image to the appropriate product after you have uploaded your images. To upload a product image, first click on the ‘Products’ tab in the main menu. [also see: Attaching Images to Products]

This will move you to the ‘List Products’ page, where you can view your entire catalog of products. You will then want to click on the ‘Images’ tab in the sub-menu that appears under the main menu.

You will now be on the ‘List Images’ page, where you can view your uploaded images and add new ones. To add a new image, click on the plus (+) sign where it says ‘Add New Image’ in the upper right.

This will bring you to the ‘Upload Image’ page. You will need to enter some information into the form to upload your image.

Image to Upload - Click the ‘Browse…’ button and find the image on your computer that you want to upload. The image format can be any one of the following types: GIF, JPG/JPEG, PNG, and BMP

Image Name (optional) - This is the name you give your image to easily identify it when looking at the ‘List Images’ page.

Folder Name (optional) - This is a category that you can give your image. It will help when sorting your images in the ‘List Images’ page. Example: “CDs” for audio discs, “DVDs” for video discs.

Image Type - Click on the drop-down menu and select the ‘Product Image (300×300 max)’ option. [also see: Uploading Order Page and Purchase Page Logos]

Auto Resize Image? - Default is selected. This option will automatically resize your image if it is not within the maximum resolution acceptable for the Image Type you have selected. This saves you the time of going through all of your product images and resizing each one.

Auto Convert to JPEG? - Default is selected. This option will automatically convert your image file to a JPEG image.

Once you have filled out the information, click the ‘Submit Form’ button to complete the upload of your product image. If the image uploaded successfully, you will be returned to the ‘List Images’ page and you will see your newly uploaded image at the top of the list.

How do I edit a product

To edit a product in your vendor account you will first need to login to your vendor account through the new vendor admin (https://www.2checkout.com/va/). Once you have logged in click on the “Products” tab, then click on the edit icon (Edit) next to the product you wish to edit. Make any and all desire changes to the product, and when you are finished click the “Save Changes” button, found at the bottom of the page.

Affiliate Program Beta Continues

Thank you to all of the participants of our new Affiliate Program Beta!

We’re expanding the beta program now, so if you’ve been waiting for the second round, now’s the time to apply.

If you would like to participate in this beta program, please send an email to affiliatebeta@2co.com with the following information:

subject: Affiliate Beta
name: your name
SID: your 2CO supplier id
Would you like to offer commissions on your products? Yes/No
Would you like to earn commissions on others’ products? Yes/No

To learn more about the Affiliate Program Beta, see these previous posts:

New Feature: Control Demo From Inside Your 2Checkout Account

The ability to control the demo parameter has been added to the 2Checkout system. You can now choose from the following 3 options inside of your 2Checkout account to control the use of the Demo parameter. Those choices are:

  • On: Using this setting all sales will be treated as demo, regardless of any parameter value.
  • Off: Using this setting all sales will be treated as live, regardless of any parameter value.
  • Parameter: Using this setting a demo parameter sent to the purchase routine will control the demo setting.

This setting is located on your supplier account’s “Look & Feel” page. To access this page log into your account and scroll down to the “Helpful Links” section and then click the link titled “Look & Feel”.

To access this feature in the new Vendor Admin section you will first need to access your account by logging in to your account here. After you have logged in to your account you will first need to click the Account tab, and then click the Site Management sub tab on the Account page.

When using the Demo feature for testing purposes, please be certain to clear the cookies in your browser between tests to ensure the new account settings have been applied. For more information on clearing the cookies please click here.

Demo Parameter Changes

The way the demo parameter behaves has changed. The demo parameter can be passed to the purchase routine with 2 values: Y for demo mode or N for live sales mode. Now when you pass this parameter in with a value, that value is “Locked In” until the session is cleared by ending the sale or manually clearing the browser’s cache and cookies. This means that if a vendor passes in demo=N it is not possible to change it to a demo purchase once the customer has reached the 2Checkout page. Changing the URL to read demo=Y and reloading the URL will have no effect. Same goes for passing in Y. You will not be able to remove or edit the value.

If the demo parameter is not passed into the purchase routine you will be in live sales mode. Your purchase session will not be “locked in” to any mode so it would be possible to add the demo parameter, reload the URL and change the sales mode.

You can also turn the demo parameter on and off using the Demo Settings inside of your 2Checkout account. More information on how to do this can be found here.

When using the Demo feature for testing purposes, please be certain to clear the cookies in your browser between tests to ensure the new account settings have been applied. For more information on clearing the cookies please click here.

Page 5 of 19« First...«34567»...Last »

Recent Posts from the Community:

Voucher possible?

posted by: isay

Pay from 2co

posted by: starcom

Vendor Issue

posted by: manz135
More from the community »

Now a faster, easier way to get paid – the 2CO reloadable MasterCard®.

Sign up today and receive a $10 credit on your card.


Click here to learn more.

Spotlight Supplier

Spotlight Supplier

Chocolate Shoppe

Spotlight Product

Spotlight Product

Canadian Mini Muks


Popular Tags