The Request Invoice feature exists primarily for invoicing purposes where it may be necessary to bill for a product or service that does not have a static price, or the final sales price is unknown.
Request Invoice can also be utilized for billing for excessive server time for web hosts, or for services that need to be billed in addition to the product/pricing structure hard-coded via 2Checkout’s product listing.
You can use our Request Invoice feature to have an invoice emailed to your customer. The email will have a link to a payment form where the buyer can make payment to you. This tutorial will walk you through the invoicing process so you can successfully request a payment from a client and can be followed by logging into our new vendor administration area here.
To issue a payment request please follow these steps:
- Click on the Sales tab near the top of your account homepage.
- Click on the Request Invoice tab in the sales menu.
- Fill out each field on the Request For Payment page as they are listed below.
- Your Invoice Number- number you will use to identify the invoice.
- Relevant Web Site- The website that is providing the product or service. (optional)
- Product- You must use the drop down menu to select the product that is being ordered. (Invoices cannot be sent for recurring products so they will not display on this menu)
- Payment Amount- The total price of the invoice.
- Payor Name- The customers name.
- Payor Email- The customers email.
- Subject of Email- Message in the subject line of the email. (optional)
- Use the comment box to add any additional comments you wish to include in the invoice such a list of products being ordered or description of the payment. (optional)
- Click on the Submit Request button to send the invoice.
That’s all there is to it. Once the customer completes the order with their payment information, the sale will be logged to your account and email notification sent to you and the customer. Please note that the order will be treated as intangible and will deposit automatically. The order will not show in your mark shipping report. If the order is tangible you may send the shipping information to the customers by adding a comment to the order.
