UPDATE: As of March 25, 2009, validation is no longer required.
For security reasons, 2Checkout.com is requiring new account validations. Please keep in mind that this does not hinder your ability to accept sales, but will need to be done prior to being paid for said sales.
Where can this code be found?
This 3 digit code can be found on your credit card statement. The time frame you get this statement varies on the billing cycle of your particular credit card. When you receive your credit card statement the three digit code can be found in the “Soft Descriptor” or “Transactions” portion of your statement. This three digit code will be after the “*” and the numbers following are our phone number. There may not be spaces separating the code and our phone number. It will look something like this:
2CO.COM*123877-294-0723
If you are having trouble finding this code you can fax a copy of your credit card statement to
614-921-2451. Mark the fax “ATTN: Risk” (please note your seller ID number). For your own security,
please make sure that any irrelevant data is blacked out. If you have any questions, concerns, or comments
about this, please feel free to give us a call or open a Support Ticket 24 hours a day.
- Support Ticket:https://support.2co.com/deskpro/newticket.php
- 24 Hour Customer Service Support Center
- 1-877-294-0273 Toll-free in U.S. & Canada
- 1-614-921-2450 International callers
- 0871 284 4844 UK and Northern Ireland
4 Comments »
+0
-0
I dont Undrestand any thing…!!!
i think you need a statement for my visa card from issuer (The Bank ) ???
+0
-0
This code is located on the monthly statement that you receive from your credit card company.
If you signed up for a 2Checkout account and paid for it with your Visa card then you will need to look at your monthly Visa statement that is sent to you. The code will be shown to you on the line that describes your $49 USD purchase from 2Checkout.com.
If you are having trouble locating the code please contact us using one of the methods listed in this article.
+1
-0
On my case my statement just shows 2CHECKOUT $49 and no more info. When I bought an account for my client, months ago, it showed the code you ask for. I think I can send a copy of my statement throught a support ticket, and not only via fax, don’t I?
This happened also to a Spanish Client. What should he do, if he is currently living on Peru and the statement is on Spain. This is the second 2CO account he buy, on the first one (months ago) he could find the verification code, but on this one it only shows 2CHECKOUT.
+1
-0
victor – Please make sure the transaction for the account has completely settled and is not pending. You will only see the code once the transaction has completed.
You are welcome to scan the document and email it to risk@2co.com. Please be sure to block out any account numbers and include your 2Checkout supplier ID number with the email.
Please have your Spanish client contact us for assistance validating their account.