2CO is happy to offer additional descriptor support that aids in name-recognition and provides customers with additional security in the event they encounter a problem or question regarding their purchase.

Suppliers have the option to set up a 9 character descriptor that will appear on the CC statement of your buyers. It will follow the 2CO descriptor, and also list our toll free number to call for assistance.

To set up this function:

1. Log in to your account
2. Click the Account tab
3. Click the Site Management sub tab
4. Enter the soft descriptor you wish to be associated with your account in the Soft Descriptor field under Company Information.  Please note: To ensure the soft descriptor is saved you will need to enter valid information in all of the fields listed under Company Information.
5. Click the Save Changes button at the bottom of the page.

Please note that some financial institutions may not display the soft descriptor to the customer on their credit card statement.