What Do Customers See On Their Statement?

2CO is happy to offer additional descriptor support that aids in name-recognition and provides customers with additional security in the event they encounter a problem or question regarding their purchase.

Suppliers have the option to set up a 9 character descriptor that will appear on the CC statement of your buyers. It will follow the 2CO descriptor, and also list our toll free number to call for assistance.

To set up this function:

  1. Login to the Suppliers’ Admin Area;
  2. Select on “2. Additional Site Information”;
  3. Make the desired changes to the soft descriptor;
  4. Click save.

Please note that some financial institutions may not display the soft descriptor to the customer on their credit card statement.

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