2Checkout.com has determined that there is a reasonable risk that a 2CO account may be used in an unauthorized manner. As a reseller, 2Checkout.com must diligently assure that all of our accounts are being used strictly in accordance with our Supplier Agreement and Operating Regulations only to sell actual products and services as permitted by our Prohibited Products list.
There is a reasonable risk that an account may be used to avoid Venezuelan currency restrictions or to convert Venezuelan Bolivars (VEB) into U.S. dollars.
This decision is made only with regard to our reasonable uncertainty to the use of the account, and is not an accusation of wrongdoing on the supplier’s part.
The following conditions will apply to Venezuelan suppliers:
- Orders must be marked shipped only when they are indeed shipped. Orders must have verifiable tracking numbers. We unfortunately cannot accept the sale if it is delivered via in-store pick up. Shipping information and tracking numbers must be provided for all orders in order for you to be paid for them. If an order is shipped without verifiable tracking numbers, we will have to refund the sale.
- Further documentation may be required by the fraud department prior to approving the sale. Once the Fraud Department has confirmed the sale with the card holder; the order can then be Passed and is ready to be shipped to the customer.
- Your account will go through a verifications process. Please see What is the Verifications Process? All orders must be voice verified received before the funds are released to you. It is important for customers to enter valid phone numbers to avoid any delays of the verifications process.
- Please be aware that any account that is found to be converting currency, or commiting other ToS violations in an attempt to circumvent our restrictions, will be assessed a fine equaling no less than 25% of it’s sales total. This penalty will be assessed at the time of account closure, prior to any funds releasing for completed transactions.