Comments on: Completing the 2Checkout Risk Document

By: craig

craig — Sun, 19 Apr 2009 12:06:22 +0000

If you have received an order confirmation email then the customers order has gone through. You can render services at this point if you wish to but we suggest waiting for the order to pass fraud review which is normally within 24 hours of the sale being placed. You will be notified of results by email when the fraud review completes so that you can go ahead and fill the order. For more information you may want to review our knowledge base article which explains the order process.

By: bnse101

bnse101 — Sun, 19 Apr 2009 00:20:20 +0000

Hello,
If customer completed your Invoice and I got a confirmation on my email do you mean you have receive this fund and can i complete the customer order?

By: jeanie

jeanie — Fri, 25 Jul 2008 18:23:37 +0000

Hello 3dom,

I apologize for any confusion.

Your account was never disabled or unapproved for any reason having to do with your identification scans or documents. I have approved your identification. The only action left needing to be performed is for you to send us a signed copy of your completed risk document.

In the meantime, your account remains enabled and ready for live orders. Failure to send the signed copy of your risk document may lead to your account being disabled, so please forward it as soon as possible.

Should you need any further assistance, please open a support ticket. For privacy purposes, we wish not to discuss account specific questions in the forum.

By: 3dom

3dom — Fri, 25 Jul 2008 00:24:04 +0000

Guys, really your risk policy is comparable to services like police or FBI – already 2 months passed, like 10 various scans of different documents sent and my account still un-confirmed because “there is a small spot on passport” (of cause it is there – because camera has a flashlight).

For $49 you should work way more effectively than that – other provides can do it better for free.