- Login to your account.
- In the Helpful Links section click on the To Find A Sale link.
- Enter the Sale number you wish to view in the Sale Number field and click the “Find Sale” button.
- The sale detail will now be on your screen. Locate the table toward the bottom of the page. In the Action column cick on the “Cancel $ x.xx” link.
- A pop up window will appear. Enter a reason why you are cancelling the sale in the comment box and click the Refund Amount button.
- You and the customer will be sent an email confirming the cancellation of the sale.
Tagged With: admin, cancel, refund
Posted in Tools and Options
