I Have Not Received My Payment, What is the Verification Process?

All new accounts, and accounts whose sales level drastically rises, will be subjected to our account verification process. This process is typically done through voice verification with the end user of the service or product.

While this process is usually seamless, difficulty in verifying the legitimacy and status of your account can result in the delay of your initial payments.

If your account has not been cleared for release of payment prior to the payment period (Every Thursday), you should receive a notification via email of the delay in payment.

Important Note: Suppliers selling tangible goods should not expect payment until 2CheckOut can confirm receipt of goods shipped, and they were received as per the terms advertised on the supplier’s website. Delaying shipment until you receive funds is NOT considered an acceptable business practice.

Suppliers selling intangible goods, such as service related products (e-downloads, hosting, etc.), should not expect payment until 2CheckOut can confirm that your services have been rendered.

Suppliers who establish a new account within five (5) days of a payment cycle release date will not receive a disbursement of funds until the next payment period ends (approximately one (1) week).

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