What is a Bank Assisted Dispute (Chargeback)?

A chargeback dispute is a forced refund from a customer’s credit card company. It occurs when a cardholder decides to formally dispute a charge on his/her credit card bill, often because someone else fraudulently used that card number before the abuse had been discovered or reported. Chargeback disputes occur on less than 1% of all 2CheckOut transactions.

According to credit card association rules, Internet merchants must accept credit card fraud as part of the normal risk of doing business on the Internet.

The amount of credit card fraud you experience will vary according to the type of products you sell. Products that appeal to children, teenagers, and unmarried men will experience a higher degree of credit card fraud. Products that are purchased primarily by professionals, women, and families will experience a lower amount of fraud.

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