Internet fraud, credit card fraud, and identify theft are on the rise. 2CO combines a number of industry-leading external and internal resources to identify potentially fraudulent orders. These, in combination with your own diligence and familiarity with your consumers will go a long way toward reducing the number of fraudulent orders and charge backs experienced.
Downloadable goods experience higher rates of fraudulent activity due to the almost instantaneous access to the product purchased. Some downloadable products (such as software) experience even higher levels of fraud.
We recommend the that following actions are a part of your sales process:
- Tangible products should not be shipped until you receive an automatic sales email notification that states the sale is PASSED.
- Look for IPs from high-fraud countries.
- Contact 2CO’s Fraud Dept (FRAUD@2Co.com) with any concerns or to request a representative manually review an order.
- Be familiar with 2CO’s refund return policy and charge back procedures.
- Link to the 2Co privacy policy.
Privacy Policy: https://www.2checkout.com/documentation/privacy.htm
Operating Regulations: https://www.2checkout.com/documentation/operating.html
