The most likely reason for a failed authorization is a mismatch between the address, full name or the CVV code you provided, and the address, full name or CVV code on record for the credit card billing. Confirm that you have entered this information correctly, and try again.
You may also want to clear the cookies in your browser and also ensure that your pop up blocker is turned off while you are placing your order. Click here for information on clearing cookies and disabling pop up blockers.
If the problem continues, please contact your credit card company for additional information.
2 Comments »
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My order was declined however my card was charged for the said order. How can I just proceed with the ordering process?
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Please open a support ticket with us here so we can locate your order and assist you further. Please include any sale number or decline messages that you received. Thank you.