Comments on: New Single Page Checkout Announced

By: fender123

fender123 — Mon, 05 Jan 2009 16:29:04 +0000

Hammering home what others have said, on my 20″ screen, 2CO banner is 1500×116, company logo is 300×50 - an area ratio over 10:1. Science may prove me wrong, but I don’t think it is the optimal banner height that maximises order completion. Just a thought!

By: craig

craig — Mon, 05 Jan 2009 01:20:10 +0000

Thank you for your feedback, we will pass it along to our developers. Please keep in mind that you can add your company logo to the purchase routine in our new sellers area.

By: fender123

fender123 — Sun, 04 Jan 2009 23:52:47 +0000

Way to go, 2CO - great step forward for those of us needing a one-page checkout to better serve B2B vendors selling one thing at a time. “No PayPal” is a good thing, too for us.

As someone else remarked, the top banner is too large. Remind your developers that ‘real’ people don’t have 20+ inch monitors. PayPal have outdone you on this one, as they allow a massive vendor-supplied banner on the very top of the page.
Also, keep in mind that customers don’t care very much who 2CheckOut is, as long as the service works.

Also, why not extend this for tangible goods? For one-page checkout, assume billing and shipping address are the same, and just provide a drop-down list to select delivery options, if any.

By: ricks

ricks — Fri, 19 Dec 2008 20:39:33 +0000

dbmv1,

In reviewing a few sales on your account, it appears that your cart is passing in the correct parameters to pre-populate the billing information. It appears that the cart used on your previous orders was using the Authorize.net supported parameters. As your website isn’t up at this time I was unable to confirm this for certain.

By: dbmv1

dbmv1 — Fri, 19 Dec 2008 08:06:57 +0000

Is there some way we can pre-fill the information for the user (for example, if they click on ‘use this information as my billing address’) in our billing system, can that information be pre-filled on the 2checkout single checkout page?

Basically, all they would need to do then is fill in their credit card#, cvv and date.

By: craig

craig — Mon, 08 Dec 2008 16:55:11 +0000

The intended purpose of the fixed parameter is explained further in my reply to your other comment. Thank you for the suggestion. It has been passed to our developers for their consideration.

By: craig

craig — Sun, 07 Dec 2008 16:25:44 +0000

Please clear the 2Checkout cookies from your internet browser before testing your single page purchase integration as your browser is most likely using a saved order session. If you continue to have problems please open a support ticket so we can review your integration.

By: barryjacq

barryjacq — Sun, 07 Dec 2008 15:24:31 +0000

I agree with cmawhorter and dadly. I don’t like the giant 2CO logo at the top of the page. It adds to the visual clutter of the page (already there are far too many icons so that the customer does not know where to look next - can we remove some of the other unnecessary icons as well?). If the customer clicks on the 2C0 icon, he/she is taken away from the purchase process (that is very bad interface design). Also I’m not sure why you need a 2CO logo? 2CO should not be trying to market to our customers at our expense. We are 2CO customers, not our buyers, and we should take precedent. Like cmawhorter, I’d be a much happier person if this could be fixed.

By: barryjacq

barryjacq — Sun, 07 Dec 2008 15:17:58 +0000

I changed /buyer/purchase to /buyer/spurchase in the above code and it did not work. How do you implement this single screen purchase option with this button?

By: barryjacq

barryjacq — Sun, 07 Dec 2008 14:33:26 +0000

If you would like to fix the quantity to one and prevent the customer from changing it, just pass the “fixed” parameter with a value of “Y”.

This is not a solution. It disables the shopping cart feature, forcing the customer to enter their credit card details every time they purchase a separate product - incredibly cumbersome for my clients.

I agree with the previous customer. I would suggest the bulk of your customers are not selling software, but selling downloadable books, audio files, video files. In all of these cases the customer can purchase only one copy. This is a BIG PROBLEM. I am giving lots of refunds on my products every week, but only because the customer is clicking twice on the buy button and buying 2, 3 or even 4 of the same thing. Not only does this upset customers, but it must also be driving others away.

Please fix this problem AS SOON AS POSSIBLE. It needs an option in the products definition to limit the purchase of a specific product to 1.