If you are experiencing any trouble making a purchase you may be asked to clear your cache and cookies by a member of the 2Checkout team. Clearing this information will often resolve the issue that is being experienced. This article will provide step by step instructions on removing the cache and cookies from your Internet browser. If you are not sure what browser you are using you can click on the “Help” menu at the top of your browser and then click “About”. This will open a new window that will provide you with the browser type and version you are running.

To clear your cache and cookies in Internet Explorer 6.0 please follow these steps.

1. Click “Tools”, then “Internet Options”.
2. Click the “Delete Cookies” button.
3. A pop-up confirmation box will appear. Click “OK”.
4. Click the “Delete Files” button.
5. A pop-up confirmation box will appear. Place a check in the box beside “Delete all off line content” and click “OK”.
6. Click “OK” to close the “Internet Options” screen.

To clear your cache and cookies in Internet Explorer 7.0 please follow these steps.

1. Click “Tools”, then “Internet Options”.
2. Click the “Delete” button under Browsing History.
3. Click the “Delete Cookies” button.
4. A pop-up confirmation box will appear. Click “Yes”.
5. Click the “Delete Files” button.
6. A pop-up confirmation box will appear. Click “Yes”.
7. Click the “Close” button the the Delete Browsing History window.
8. Click “OK” to close the “Internet Options” screen.

To clear your cache and cookies in Mozilla Firefox 1.5 please follow these steps.

1. Click “Tools”, then “Options”.
2. Click on the “Privacy” Icon.
3. Click the “Clear” button for Cookies.
4. Click the “Clear” button for Cache.
5. Click the “OK” button to close the options menu.

To clear your cache and cookies in Mozilla Firefox 2.0 please follow these steps.

1. Click “Tools”, then “Options”.
2. Click on the “Privacy” Icon.
3. Click the “Clear Now” button.
4. Place a check mark next to “Cookies” and “Cache” and remove the check from all other items you wish to keep.
5. Click the “Clear Private Data Now” button.
6. Click the “OK” button to close the options menu.

To clear your cache and cookies in Safari please follow these steps.

1. Click “Safari”, then “Empty Cache”.
2. A pop-up confirmation box will appear. Click “Empty”.
3. Click “Safari”, then “Preferences”.
4. Click on the “Bookmarks” Icon.
5. Click on the “Show Cookies” button.
6. Click “Remove All”.
7. Click the “Done” button to close the menu.