New Vendor Admin: Shipping

The shipping section of our new vendor admin has many features including 3 subcategories: List, E-Goods, Mark As Shipped. The list subsection provides you with access edit your shipping methods. The E-Goods subsection provides you with access to allow or deny countries from ordering intangible products. The Mark As Shipped subsection provides you with access to mark your orders as shipped and notify your customers of an orders shipping information. On the right side of all of the shipping pages you have the option to click on the ‘+‘ symbol to add a new shipping method and the option to search for a shipping method by the shipping methods name.

To access the shipping section of our new vendor administration panel please login at the following url: https://www.2checkout.com/va/

Once you have logged in click on the ‘Shipping’ tab.

If you would like to view the shipping methods you have setup in your account you may do so on the List Shipping Methods page. To access this page please click on the ‘Shipping’ tab, then click on ‘List’ subcategory. Your shipping methods will be listed under the List Shipping Methods table and can be sorted by name, base price, weight, country, and order total. This table will provide you with the option to change each shipping methods name, base price, delete the method or edit the shipping method further by clicking on the edit icon.

The mark shipping section of your account must be used to mark your orders as shipped.

To access this page please click on the ‘Shipping’ tab, then click on ‘Mark As Shipped’ subcategory.
Your most recent unshipped sales are listed with the sale number, recipient information and fraud status. This page provides you with the ability to sort these sales by sale number or date placed by clicking on the links at the top of the unshipped sales table. You may use the find unshipped sales feature on the right hand side of the page to search for sales by date, sales number, invoice number. When using this feature you will also be required to choose if you are searching for sales by unshipped sales or sales that require reauthorization. The results from your search will display on the unshipped sales table. To mark these sales as shipped you must enter in the tracking number and select if you would like to notify the customer of the shipment by email by selecting the ‘Yes’ or ‘No’ radio button. You may then click the ‘Mark Shipped’ button at the bottom of the page to mark the order/orders as shipped.

Sales that have not been marked shipped may need to be reauthorized due to the original card authorization expiring. When this must be done you will see a button titled “Reauthorize Card” in the Re-authorize Column of the marked shipped page. Clicking on this button will take you to a confirmation screen where you can view the last reauthorization attempt and attempt to reauthorize the card so it can be marked shipped.

Many suppliers use their shipping methods to restrict sales from certain countries. If you are selling intangible products you may want to restrict your yours from certain countries as well. You may do so by using the E-Good Country Blacklist feature in your account. You may access this feature by selecting the ‘Shipping’ tab from your account homepage and then clicking on the ‘E-Goods’ subcategory. From here you may scroll thought the countries in your Allowed list and select the countries you wish to remove. Once you have selected the countries you wish to remove you may click on the ‘Deny’ button at the bottom of the list. This will move the country to your Denied list. If you wish to allow a country on your Denied list, you may select the country and click on the ‘Allow’ button at the bottom of the list.

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2 Comments »

# Comment by sean
2008-04-18 14:58:45

“To mark these sales as shipped you must enter in the tracking number and select if you would like to notify the customer of the shipment by email by selecting the ‘Yes’ or ‘No’ radio button.”

What are the contents of the email to the customer? It would be nice to know exactly what info these emails contain, so I can attach additional comments or send my own notice.

 
# Comment by ricks 2CO Staff
2008-04-22 16:50:54

Essentially, the email advises the customer that their order has been shipped and of the date it was shipped. Suppliers are required to enter a tracking number, or the shipping method, which will also be included in the shipment notification email sent to the customer. Suppliers may also enter a message that will be sent in this email if they wish.

 
 
 
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