ORDERING A SINGLE PRODUCT VS. ORDERING MULTIPLE PRODUCTS WITH DIRECT RETURN (YES):
The order process works in the following manner when direct return is set to “Yes“.
- If no approved or pending URL’s have been specified in your vendor account, the customers order will end at the 2checkout order confirmation screen. The vendor is then responsible for supplying the customer with the product.
- If a single product is ordered, the direct return feature will return the customer to your specified return URL. This is only true if you have specified a return URL at the product section or the look and feel section of your account. The assigned URL’s at the product level will always override the URL’s set up at the look and feel section of your account. 2A. If multiple products are ordered, the direct return feature will work exactly the same as if a customer orders a single product. This is only true if you have specified a return URL in the look and feel section of your account.
- If the customer orders a single product and you have specified the return URL at the product level, the customer will be returned to the URL indicated at the product level. 3A. If multiple products are ordered and you have set up approved and pending URLs at the product level, the order process ends at the 2checkout confirmation order page. At this page, there will be a “click here” link that is created for each product ordered on that page. The “click here” link will direct the customer to the approved URL for that product.
Since the customer ordered multiple products, this page will not close until it is manually closed by the customer. This way the customer will receive all the downloads or will be forwarded to all the correct URLs to receive their downloads.
**Useful Info
To add an approved URL to the look and feel section of your account, you can click on “settings” under the “helpful links” section of your account homepage.
To add a approved URL to each of your products, you will need to click on option 4 (set up products) of your account homepage. You will then need to click on the “edit” link for the product you need to add the approved URL to. There will be a field to input your approved URL. Simply add your approved URL and click on the save changes button.
