Comments on: How Does The Return Process Work? http://www.2checkout.com/community/blog/knowledge-base/suppliers/tech-support/passbacks-and-returns/how-does-the-return-process-work/ merchant account / credit card processing alternative Wed, 07 Jan 2009 21:05:54 +0000 http://wordpress.org/?v=2.3.1 By: simba http://www.2checkout.com/community/blog/knowledge-base/suppliers/tech-support/passbacks-and-returns/how-does-the-return-process-work/#comment-1006 simba Fri, 12 Dec 2008 14:43:47 +0000 http://www.2checkout.com/community/blog/knowledge-base/suppliers/tech-support/passbacks-and-returns/how-does-the-return-process-work/#comment-1006 Using the <a href="https://www.2checkout.com/va/login" rel="nofollow">New Vendor Admin</a> area, you can change the Approved/Pending URL by first clicking the 'Account' tab, then the 'Site Management' sub-tab. If you scroll to the bottom of the Site Management page, you will see the URLs section where you can edit both the Approved and Pending URLs. Make sure you click the 'Save Changes' button after you're done to apply any changes you make to the URLs or other information on the Site Management page. Using the New Vendor Admin area, you can change the Approved/Pending URL by first clicking the ‘Account’ tab, then the ‘Site Management’ sub-tab. If you scroll to the bottom of the Site Management page, you will see the URLs section where you can edit both the Approved and Pending URLs. Make sure you click the ‘Save Changes’ button after you’re done to apply any changes you make to the URLs or other information on the Site Management page.

]]> By: palindromious http://www.2checkout.com/community/blog/knowledge-base/suppliers/tech-support/passbacks-and-returns/how-does-the-return-process-work/#comment-1005 palindromious Fri, 12 Dec 2008 14:38:31 +0000 http://www.2checkout.com/community/blog/knowledge-base/suppliers/tech-support/passbacks-and-returns/how-does-the-return-process-work/#comment-1005 I wrote the wrong path. So, where do I change it in my account? I wrote the wrong path. So, where do I change it in my account?

]]> By: ricks http://www.2checkout.com/community/blog/knowledge-base/suppliers/tech-support/passbacks-and-returns/how-does-the-return-process-work/#comment-955 ricks Tue, 28 Oct 2008 19:38:57 +0000 http://www.2checkout.com/community/blog/knowledge-base/suppliers/tech-support/passbacks-and-returns/how-does-the-return-process-work/#comment-955 The customer will only be redirected to the pending url if the order is paid via online check as we are unable to confirm the availability of funds at the time of purhcase. It can take from 10 to 20 business days for the funds to be received on online check orders and you will need to monitor the sale for the deposit of the funds for the order. After the funds for the order have been received you may provide the customer with access to download the software they have purchased. If we are unable to authorize the customer's credit card they may return to the billing information page and and elect to retry the order or use another card or payment method. The customer will only be redirected to the pending url if the order is paid via online check as we are unable to confirm the availability of funds at the time of purhcase. It can take from 10 to 20 business days for the funds to be received on online check orders and you will need to monitor the sale for the deposit of the funds for the order. After the funds for the order have been received you may provide the customer with access to download the software they have purchased. If we are unable to authorize the customer’s credit card they may return to the billing information page and and elect to retry the order or use another card or payment method.

]]> By: karim http://www.2checkout.com/community/blog/knowledge-base/suppliers/tech-support/passbacks-and-returns/how-does-the-return-process-work/#comment-954 karim Tue, 28 Oct 2008 18:45:51 +0000 http://www.2checkout.com/community/blog/knowledge-base/suppliers/tech-support/passbacks-and-returns/how-does-the-return-process-work/#comment-954 what will happen if 2co are not able to verify the availability of funds, and the customer has been sent to the pending URL? have the customer start the payment operation from my site again? how can he continue the payment operation and get the software from my site? what will happen if 2co are not able to verify the availability of funds, and the customer has been sent to the pending URL?

have the customer start the payment operation from my site again?

how can he continue the payment operation and get the software from my site?

]]> By: joel http://www.2checkout.com/community/blog/knowledge-base/suppliers/tech-support/passbacks-and-returns/how-does-the-return-process-work/#comment-41 joel Thu, 10 May 2007 14:38:37 +0000 http://www.2checkout.com/community/blog/knowledge-base/suppliers/tech-support/passbacks-and-returns/how-does-the-return-process-work/#comment-41 If the card is rejected the customer will see an error message and remain on the 2Checkout pages. This error page will provide a link to go back to the billing information page where the customer can enter a different card number. A customer will only be directed to your Approved URL if the card can be successfully authorized. If the card is rejected the customer will see an error message and remain on the 2Checkout pages. This error page will provide a link to go back to the billing information page where the customer can enter a different card number. A customer will only be directed to your Approved URL if the card can be successfully authorized.

]]> By: whanderson http://www.2checkout.com/community/blog/knowledge-base/suppliers/tech-support/passbacks-and-returns/how-does-the-return-process-work/#comment-38 whanderson Thu, 10 May 2007 14:25:08 +0000 http://www.2checkout.com/community/blog/knowledge-base/suppliers/tech-support/passbacks-and-returns/how-does-the-return-process-work/#comment-38 I am only setting up for credit card purchases. What happens if the credit card is rejected? I am only setting up for credit card purchases. What happens if the credit card is rejected?

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